Transcript Slide 1

Human Resources
Development
Best Practices and Trends
Susan Gale
Hedy Ryerson
Rena Ferraro
Margaret Roberton
Lenoir Community College
Mitchell Community College
Wake Tech Community College
NC Community College System Office
What’s Trending
Training Leading to Certification:
o CE Course Offerings
o NCCCS Performance Measures
Where does HRD fit into the Certification models?
• PHCAST
• Phase I
• Phase II
• MS Digital Literacy
• Workforce Readiness Credential
• Career Readiness Certificate
• Career Exploration
• Expectations/Fit
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What’s Trending
NCWorks Career Pathways:
o DOL Career Pathways Framework
o NC Model
Where does HRD fit into the Pathway models?
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Program Orientation
Program Assessment
Integrated Employer Engagement
Program Exit
• Interviews
• Job Fairs
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What’s Trending
Workforce Innovation Opportunities Act (WIOA):
o Title 1
o Title 2
Job Driven Training
o Proposed Priority 6—Improving Job-Driven Training and Employment
Outcomes.
o (c) Integrating education and training into a career pathways program or
system that offers connected education and training, related stackable
credentials, and other support services that enable low-skilled adults (as
defined in this notice) or other high-need students (as defined in this
notice) to secure industry-relevant certification and obtain employment
within an occupational area with the potential to advance to higher levels
of future education and employment in that area.
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Tier Designation
Tier 1A Includes curriculum budget FTE in health care and
technical education courses that train North Carolinians for
immediate employment in priority occupations that have
documented skills gaps and pay higher wages. A limited number of
continuing education (OE) courses that train students for the exact
same third-party certification as curriculum courses in Tier 1A.
Tier 1B Includes curriculum budget FTE in other high cost areas of
health care, technical education, lab-based science, and collegelevel math courses. FTE in short‐term, workforce continuing
education courses that help prepare students for jobs in priority
occupations and lead to competency‐based industry credentials.
Tier 2 Includes a) all other curriculum budget FTE, b) all Basic Skills
budget FTE, and c) budget FTE associated with other continuing
education (OE) courses that are scheduled for 96 hours or more and
are mapped to a third-party credential, certification, or industrydesigned curriculum.
Tier 3 Includes all other continuing education (OE) budget FTE.
This weighted allocation model is designed to provide a 15%
funding differential between each tier.
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Affordable Care Act
Summary Overview
• Terminology – Continuing Education Instructors
• Look back period definition
• Multiple measures
– Safe Harbour – 2.25
– Fair, consistent
• Reasonable categorical grouping
– Multiplier based on highest prep expectation within a
group – all courses have some prep
• Define expectations clearly
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Professional Development Opportunities
HRD/CRC Training Academy
December 10 – 12, 2014
Greensboro Downtown Marriott
Greensboro, NC
Leadership Institute for
Continuing Education Administrators
March 23 – 24, 2015
North Raleigh Hilton
Raleigh, NC
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Workforce Continuing Education
STATE BOARD UPDATES
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State Board Code
http://www.nccommunitycolleges.edu/Legal/SBCCCode.htm
Title 1
Community Colleges
Chapter A
State Board Governance
Chapter B
College Operations
Chapter C
Personnel
Chapter D Education Programs
Title 2
Title 3
Chapter D: Education Programs
Chapter E
Student Tuition and Fees
Subchapter 100
Chapter F
Student Financial Assistance
Subchapter 200
Chapter G
Full-Time Equivalent (FTE)
Subchapter 300 Continuing Education
Chapter H
Fiscal Management
Subchapter 400
Curriculum
Subchapter 500
Customized Training
Proprietary Schools
Subchapter 600
Small Business Centers
Chapter A
Subchapter 700
General Provisions
Proprietary Schools
General Definitions
Basic Skills
Rule-Making Process
Chapter A
Rule-Making Process
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State Board Code
http://www.nccommunitycolleges.edu/Legal/SBCCCode.htm
Chapter D: Education Programs
Subchapter 100 General Definitions
Subchapter 200 Basic Skills
Subchapter 300 Continuing Education
Subchapter 300. Continuing Education
Subchapter 400 Curriculum
1D SBCCC 300.1
Continuing Education Definitions
Subchapter 500 Customized Training
1D SBCCC 300.2
Enrollment/Registration Process
Subchapter 600 Small Business Centers
1D SBCCC 300.3
Program Classification
Subchapter 700 General Provisions
1D SBCCC 300.94
Faculty
1D SBCCC 300.95 HRD Program Continuation
1D SBCCC 300.96
Continuing Education Program Management
1D SBCCC 300.97
Instructional Service Agreements
1D SBCCC 300.98
Courses and Standards
1D SBCCC 300.99
Education Services for Minors
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SBCC Code Revision Updates
 Tuition and Fees Chapter
o Failure to Pay
 Instructional Service Agreements
 Course Repeat Policy
 Numbered Memos
 Clarification Memos
7/17/2015
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Workforce Continuing Education
ACCOUNTABILITY & CREDIBILITY
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Current Statute, Code & Guidance
Internal Audit Plan
G.S. 115-5(m)
“The State Board of Community Colleges shall maintain an education program auditing function
that conducts an annual audit of each community college operating under the provisions of this
Chapter. The purpose of the annual audit shall be to ensure college programs and related fiscal
operations comply with State law, State regulations, State Board policies, and System Office
guidance. The State Board of Community Colleges shall require auditors of community college
programs to use a statistically valid sample size in performing program audits of community
colleges. All education program audit findings shall be forwarded to the college president, local
college board of trustees, the State Board of community Colleges, and the State Auditor.”
1D SBCCC 300.96(c)
“Each college’s local board of trustees must adopt a policy which requires the development and
implementation of an internal audit plan. Each college is required to publish, maintain and
utilize an internal audit plan. The college presidents shall periodically report to the board of
trustees on the findings of the internal audit. The internal audit plan must be submitted to the
department for compliance review.”
CC00-147 “Revisions to the Accountability and Credibility Plan for Continuing Education”
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Proposed SBCCC Language
1D SBCCC 300.4
PROGRAM MANAGEMENT
a)
Program Planning.
Each college shall review the quality and viability of all its programs and services at
least once every three years to determine program strengths and weaknesses and to
identify areas for program improvement.
b)
Program Accountability.
Below are the general provisions:
1) Each college's local board of trustees shall adopt a policy which requires the
development and implementation of a Continuing Education internal program
accountability plan. At a minimum, the Program Accountability Plan will 1)
define a system of checks and balances to prevent and detect errors or
irregularities when reporting hours for FTE purposes and 2) establish a
framework for defining program quality and improvement procedures.
2) The program accountability plan shall be reviewed by the local board of
trustees at least once every three years.
3) A copy of this policy including amendments shall be submitted to the System
office upon
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Workforce Continuing Education
NEW TECHNOLOGY TOOLS
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Colleague Updates
• Tier Funding
– Tier Levels
• 1A, 1B, 2, 3
New Tier designations
coming down
October XX, 2014
– Credentialing Agencies
• Classification of Instructional Programs (CIP)
– The purpose of the Classification of Instructional
Programs (CIP) is to provide a taxonomic scheme
that will support the accurate tracking,
assessment, and reporting of fields of study and
program completions activity.
7/17/2015
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Ellucian Elevate
• What is Ellucian’s turnkey solution?
– Elevate is a mobile ready Software as a
Solution (SaaS) to manage, market and
measure Workforce Continuing Education
courses.
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Catalog/Program Management
Course Marketing/Tracking
Enrollment
Completion
Integration to Student Information System (SIS)
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NEW NCCCS Website
You may have noticed a
change if you visited
our website recently
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Workforce Continuing Education Webpage
Work in Progress
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Credential Information
Training Documents
Accountability Guidelines
Instructor Resources
Student Resources
http://www.nccommunitycolleges.edu/workforce-continuing-education
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Where Did It Go?
• Annual Reporting Plan and Status Updates
– http://www.nccommunitycolleges.edu/business-intelligence
• Annual Statistical Reports
– http://www.nccommunitycolleges.edu/business-intelligence/annualstatistical-reports
• Audit Services
– http://www.nccommunitycolleges.edu/finance-operations/audit-services
• Budget Information
– http://www.nccommunitycolleges.edu/finance-operations/budgetaccounting/budget-information
• State Board Code
– http://www.nccommunitycolleges.edu/sbcccode
• State Board Meetings/Agendas
– http://www.nccommunitycolleges.edu/state-board-community-colleges
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Grants & Initiatives
Microsoft Academy
MS IT Academy
The Microsoft IT Academy (ITA) program provides colleges with a full curriculum for
teaching technology courses and learning tools that help students achieve success.
NCCCS State-wide MOU
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Available for both CE and CU academic levels
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Colleges have 500 vouchers for Microsoft Office Specialist (MOS) certification
exams at Certiport Centers.
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Colleges have 10 vouchers for faculty/staff certifications in Microsoft Office
Specialist (MOS), Microsoft Technology Associate (MTA), and Microsoft
Certifications Solutions Associate/Expert (MCSA/MCSE)
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Colleges have access to DreamSpark subscription – Microsoft products outside
of MOS Sharepoint; Visual Studio; MS Project; MS Visio; Windows Client
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Colleges have access to Microsoft Official Academic Course (MOAC) digital
textbook/curriculum
For more information, contact
Margaret Roberton at (919) 807-7159 or [email protected].
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Best Practices and Trends
Susan Gale – Lenoir Community College
Hedy Ryerson – Mitchell Community College
Rena Ferraro – Wake Tech Community College