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One Team with One Voice…Serving the 58 Workforce Continuing Education Updates/Handouts North Carolina Community College Adult Educators Association (NCCCAEA) Fall Conference September 24, 2014 Workforce Continuing Education SYSTEM OFFICE UPDATES 2 State Aid Allocations and Budget Policies Summary of Budget Allocation “Value of an FTE” Page 11 Tier FTE Dollar Value Allocation Base 58 Colleges $ 65,501 $ 3,799,058 1A 387 4,170.62 $ 1,614,417 2% 1B 2,062 3,691.47 $ 7,612,342 9% 2 11,117 3,208.16 $ 35,666,567 41% 3 15,494 2,724.95 $ 42,221,197 48% 29,061 % of Total $ 90,913,581 Page 3 State Aid Allocations and Budget Policies Documents relevant to Workforce Continuing Education Document Title Page Budget FTE by Tier 15 Continuing Education (OE) Instruction 18 Continuing Education Allocation 19 Formula Budget by College 30 Per Capita Cost for Budget FTE 94 Page 4 State Aid Allocations and Budget Policies Instructional FTE allocations are calculated on a tiered-funding basis. Handout Tier 1 includes curriculum budget FTE in high cost areas of health care, technical education, lab-based science, and college-level math courses. Tier 2 includes a) all other curriculum budget FTE, b) all Basic Skills budget FTE, and c) budget FTE associated with continuing education (OE) courses that are scheduled for 96 hours or more and are mapped to a third-party credential, certification, or industry-designed curriculum. Tier 3 includes all other continuing education (OE) budget FTE. This weighted allocation model is designed to provide a 15% funding differential between each tier. Page 5 Legislative Updates SB761 Credit for Military Training SB786 Energy Modernization _ Fracking SB744 Training For Individuals With Intellectual Disabilities SB734 Community College Brewing Course Waiver Affordable Care Act Page 6 2014-15 Priorities Programmatic Priorities Infrastructure Priorities Adult Basic Education State Board Code Developmental Education CIS Modernization Sr. Institution Articulation Data Initiative Credit for Prior Learning/Veterans Technology Use/Communication Align4NC Works Long Session Legislative Priorities 7/18/2015 7 What’s Trending Workforce Innovation Opportunities Act (WIOA) NCWorks Competency-Based Education Training Leading to Certification: Career Pathways: o Department of Labor Career Pathways Framework Credit for Prior Learning: o CE Course Offerings o NC Back-to-Work Project o NCCCS Performance Measures o System-wide Survey o Common Follow-up System o SB 761 Credit for Military Training Page 8 Workforce Continuing Education Role of the System Office Program Descriptions Handout • • • • Occupational Extension Human Resources Development Self Support – Community Services Self Support – Occupational Critical Job Functions • • • • • • Leadership/Oversight Program Development Quality Assurance Communicate/Disseminate Information Partnerships/Collaboration Technical Support Page 9 Professional Development Opportunities Communication Networks Accountability/Credibility Forum CE Sr Administration Monthly Call April 24, 2014 April 3, 2014 May 29, 2014 May 1, 2014 June 26, 2014 June 5, 2014 July – No Call July – No Call August 28, 2014 August 7, 2014 September – No Call September 4, 2014 October 30, 2014 October 2, 2014 November 19, 2014 November 6, 2014 December – No Call December 4, 2014 All calls are from 2:00 – 3:30 Page 10 Email Distribution List There are two methods that the System Office uses to communicate information to the community colleges. Below are the instructions for adding staff to these lists. CC Email Distribution List This list is populated at the local level; not at the System Office. Each college determines who and how many staff can be on the list. Additionally, the local level is responsible for updating, adding, and/or deleting names. Please contact your local college IT email administrator for further instructions. CC Email Distribution List Basic Law Enforcement Training Basic Skills Director Code Enforcement Training Community Services Directors Continuing Education Officers Continuing Education Registrars CRC Administrators Criminal Justice Training Customized Training Directors Program-Specific Primary Contact These list are populated at the System Office. The primary contact person identified on this list will be notified if specific college information is needed. This list will be populated with only one name per college. We rely on the college to inform us when we need to update these list. Emergency Management Training EMS Training Fire Rescue Training Human Resources Development Small Business Center Network Page 11 Professional Development Opportunities Leadership Institute for CE Administrators Leadership Institute for Continuing Education Administrators March 23 – 24, 2015 North Raleigh Hilton, Raleigh, NC Workshop Tracks Accountability/Quality Assurance Training Mapped to Credentials Employer Engagement Integrated Service Delivery Work-Based Learning Strategies Page 12 Workforce Continuing Education STATE BOARD UPDATES 13 State Board Code http://www.nccommunitycolleges.edu/Legal/SBCCCode.htm Title 1 Community Colleges Chapter A State Board Governance Chapter B College Operations Chapter C Personnel Chapter D Education Programs Title 2 Title 3 Chapter D: Education Programs Chapter E Student Tuition and Fees Subchapter 100 Chapter F Student Financial Assistance Subchapter 200 Chapter G Full-Time Equivalent (FTE) Subchapter 300 Continuing Education Chapter H Fiscal Management Subchapter 400 Curriculum Subchapter 500 Customized Training Proprietary Schools Subchapter 600 Small Business Centers Chapter A Subchapter 700 General Provisions Proprietary Schools General Definitions Basic Skills Rule-Making Process Chapter A Rule-Making Process Page 14 State Board Code http://www.nccommunitycolleges.edu/Legal/SBCCCode.htm Chapter D: Education Programs Subchapter 100 General Definitions Subchapter 200 Basic Skills Subchapter 300 Continuing Education Subchapter 300. Continuing Education Subchapter 400 Curriculum 1D SBCCC 300.1 Continuing Education Definitions Subchapter 500 Customized Training 1D SBCCC 300.2 Enrollment/Registration Process Subchapter 600 Small Business Centers 1D SBCCC 300.3 Program Classification Subchapter 700 General Provisions 1D SBCCC 300.94 Faculty 1D SBCCC 300.95 HRD Program Continuation 1D SBCCC 300.96 Continuing Education Program Management 1D SBCCC 300.97 Instructional Service Agreements 1D SBCCC 300.98 Courses and Standards 1D SBCCC 300.99 Education Services for Minors Page 15 Vision of Accountability Workshop Opportunities at NCCCAEA Conference • Vision of Accountability – Draft Document • Education Program Audit Procedures_Memo_CC14-030 Page 16 Proposed Language: G.S. 115D-5(m) The State Board of Community Colleges shall maintain a compliance function that conducts periodic reviews of each community college operating under the provisions of this Chapter. The purpose of the compliance review shall be to ensure that data used to allocate State funds among colleges is reported accurately to the System Office and that colleges are charging and waiving tuition and fees consistent with law. The State Board of Community Colleges shall require the use of statistically valid sample size in performing compliance reviews of community colleges. All compliance review findings that are material shall be forwarded to the college president, local college board of trustees, the State Board of Community Colleges, and the State Auditor. The State Board shall adopt rules governing the frequency and scope of compliance reviews.” 7/18/2015 17 SBCC Code Revision Updates Tuition and Fees Chapter o Failure to Pay Instructional Service Agreements Course Repeat Policy Numbered Memos Clarification Memos 7/18/2015 18 Workforce Continuing Education ACCOUNTABILITY & CREDIBILITY 19 Current Statute, Code & Guidance Internal Audit Plan G.S. 115-5(m) “The State Board of Community Colleges shall maintain an education program auditing function that conducts an annual audit of each community college operating under the provisions of this Chapter. The purpose of the annual audit shall be to ensure college programs and related fiscal operations comply with State law, State regulations, State Board policies, and System Office guidance. The State Board of Community Colleges shall require auditors of community college programs to use a statistically valid sample size in performing program audits of community colleges. All education program audit findings shall be forwarded to the college president, local college board of trustees, the State Board of community Colleges, and the State Auditor.” 1D SBCCC 300.96(c) “Each college’s local board of trustees must adopt a policy which requires the development and implementation of an internal audit plan. Each college is required to publish, maintain and utilize an internal audit plan. The college presidents shall periodically report to the board of trustees on the findings of the internal audit. The internal audit plan must be submitted to the department for compliance review.” CC00-147 “Revisions to the Accountability and Credibility Plan for Continuing Education” 20 Proposed SBCCC Language 1D SBCCC 300.4 PROGRAM MANAGEMENT a) Program Planning. Each college shall review the quality and viability of all its programs and services at least once every three years to determine program strengths and weaknesses and to identify areas for program improvement. b) Program Accountability. Below are the general provisions: 1) Each college's local board of trustees shall adopt a policy which requires the development and implementation of a Continuing Education internal program accountability plan. At a minimum, the Program Accountability Plan will 1) define a system of checks and balances to prevent and detect errors or irregularities when reporting hours for FTE purposes and 2) establish a framework for defining program quality and improvement procedures. 2) The program accountability plan shall be reviewed by the local board of trustees at least once every three years. 3) A copy of this policy including amendments shall be submitted to the System office upon 21 Internal Audit Plan Redesign Internal Control Objectives Operations • effectiveness and efficiency of the entity’s operations, including operational and financial performance goals, and safeguarding assets against loss Reporting • internal and external reporting and may encompass reliability, timeliness, transparency, or other terms as set forth by regulators, recognized standard setters, or the entity’s policies Compliance • adherence to laws and regulations to which the entity is subject 22 New Resources & Tools • • • • • • • COSO Internal Framework Performance Management Pillars Program Analysis Worksheet Aligning Outcomes Control Self-Assessments Process Flow Charts Outlier Identifiers Committee to identify additional tools and guidance 7/18/2015 23 Workforce Continuing Education NEW TECHNOLOGY TOOLS 24 Colleague Updates • Tier Funding – Tier Levels • 1A, 1B, 2, 3 New Tier designations coming down October XX, 2014 – Credentialing Agencies • Classification of Instructional Programs (CIP) – The purpose of the Classification of Instructional Programs (CIP) is to provide a taxonomic scheme that will support the accurate tracking, assessment, and reporting of fields of study and program completions activity. 7/18/2015 25 System Office Course View 26 Ellucian Elevate • What is Ellucian’s turnkey solution? – Elevate is a mobile ready Software as a Solution (SaaS) to manage, market and measure Workforce Continuing Education courses. • • • • • Catalog/Program Management Course Marketing/Tracking Enrollment Completion Integration to Student Information System (SIS) 27 Ellucian Elevate Elevate (SaaS) 28 Public Safety Training Calendar Response to student, college and agency need to access information in a convenient web-based environment 29 Public Safety Training Calendar For more detailed information and functionality… TBD 30 NEW NCCCS Website You may have noticed a change if you visited our website recently 31 Workforce Continuing Education Webpage Work in Progress • • • • • Credential Information Training Documents Accountability Guidelines Instructor Resources Student Resources http://www.nccommunitycolleges.edu/workforce-continuing-education 32 Where Did It Go? • Annual Reporting Plan and Status Updates – http://www.nccommunitycolleges.edu/business-intelligence • Annual Statistical Reports – http://www.nccommunitycolleges.edu/business-intelligence/annualstatistical-reports • Audit Services – http://www.nccommunitycolleges.edu/finance-operations/audit-services • Budget Information – http://www.nccommunitycolleges.edu/finance-operations/budgetaccounting/budget-information • State Board Code – http://www.nccommunitycolleges.edu/sbcccode • State Board Meetings/Agendas – http://www.nccommunitycolleges.edu/state-board-community-colleges 33 Grants & Initiatives Microsoft Academy MS IT Academy The Microsoft IT Academy (ITA) program provides colleges with a full curriculum for teaching technology courses and learning tools that help students achieve success. NCCCS State-wide MOU • Available for both CE and CU academic levels • Colleges have 500 vouchers for Microsoft Office Specialist (MOS) certification exams at Certiport Centers. • Colleges have 10 vouchers for faculty/staff certifications in Microsoft Office Specialist (MOS), Microsoft Technology Associate (MTA), and Microsoft Certifications Solutions Associate/Expert (MCSA/MCSE) • Colleges have access to DreamSpark subscription – Microsoft products outside of MOS Sharepoint; Visual Studio; MS Project; MS Visio; Windows Client • Colleges have access to Microsoft Official Academic Course (MOAC) digital textbook/curriculum For more information, contact Margaret Roberton at (919) 807-7159 or [email protected]. Page 34 DL – State Authorization • What is it? – State Authorization is a legal issue dealing with a college’s adherence to state requirements for colleges to secure authorization to offer instruction in that state. Compliance with individual state requirements is now part of the Higher Education Opportunity Act of 2008, Amended 2010. Compliance with HEOA regulations is tied to Title IV funding and to SACS/COC principles. Deadline Extended to July 1, 2015 • Does it apply to CE? – A definitive ruling on non-credit courses has not been given; however, courses/programs that receive Title IV funding would be included. In addition, courses or programs that include a state licensure or certification are included in current interpretations of the regulation. Individual state requirements must be met. http://www.sheeo.org/sites/default/files/State%20Authorization%20Fees%201 2-2012.pdf If an individual state requires non-credit courses to be approved or if faculty residence or equipment (i.e., servers) triggers physical presence, then the authorization rule applies to Continuing Education. (Other physical triggers may apply; see each state’s requirements. 35 State Authorization • What is a ‘physical presence trigger’? – An institution’s physical location in another state – Students or faculty residing in another state – Field placements such as clinical experiences, internships or service learning in another state – Advertising placed within a state’s physical borders. • Existing State Laws apply – regardless of Federal regulation • What if your institution does not comply? – ‘Cease and Desist’ orders – Possible Fines/Penalties – Possible lawsuit by students impacted by failure to notice • Resources – Southern Regional Education Board (SREB) – reciprocity – State Authorization Reciprocity Agreement (SARA) 36 Workforce Continuing Education PUBLIC SAFETY UPDATES 37 The State’s Public Safety Training Network (FIP, COD, CJC, EMS. EPT) Ensuring That Local and State Responders are … Ready to Work Ready to Respond Past Present Future Code A Perfect Storm Remember, Regroup, and Respond 40 Your Public Safety Training Staff Compliance ? Customer Service Where’s the Balance? 42 “A New Conversation” Relevance Rigor Quality Specialized Training Responsiveness State Funding Model Economic Development Accountability Waiver FTE Audit Education-ese Workforce Development Shared Resources Industry-Recognized Credentials Industry Partners Qualified Instructors Ready to Work! Ready to Respond! Workforce Continuing Education WORKFORCE INITIATIVES 45 Prison Education • State Board Approval Process • Prison Education Program (PEP) Approval Process Page 46 What’s Trending NCWorks.gov https://www.ncworks.gov Page 47 North Carolina Back-to-Work Program Outcomes Education Outcomes • Applications received: 4,466 • Applications approved: 3,514 • Entered Training Program: 2,827 • Completed Training Program: 1,951 (69%) Credentials Earned • Industry Credentials: 1,738 • Career Readiness Certificate: 2,078 Employment Outcomes • Placed on Job: 934 (48%) Outreach • Veterans Served: 522 • Registered on NCWorks Online: 1,624 Page 48 NCWorks Job-Driven Initiative • The NC Department of Commerce, Division of Workforce Solutions (DWS) was awarded a US Department of Labor, Employment and Training Administration National Emergency Grant (NEG). The grant provides funds to states to implement new or expanded local and regional job-driven partnerships that will serve more dislocated workers and achieve better employment-related outcomes for this group of workers. • The NCWorks Job-Driven Initiative will include two basic re-employment strategies – classroom training and work-based training. • Community colleges will expand upon the concepts and models created with the NC Back-to-Work Initiative by providing short-term training focused on local in-demand skill competencies that lead to industry-recognized or state-regulated credentials and quality employment outcomes. • Integrated into the training program are employability skills assessment & training, workplace safety/OSHA credentials, and preparation for the Career Readiness Certificate. • Local Workforce Development Boards will provide On-the-Job Training (OJT) which is defined as training by an employer that is provided to a participant, who is hired by the employer, while engaged in productive work in a job. • Integrated in both strategies is intensive support services, job coaching, and job matching using the tools and resources in NCWorks Online. • Participants in these grant activities should be selected from those who have experienced prolonged unemployment (i.e., longer than average Unemployment Insurance duration). Veterans are to receive Priority of Service for training and services funded by this initiative. Page 49 NCWorks Job-Driven Initiative Workforce Boards Counties Served Colleges Region C Cleveland Cleveland CC Region C Rutherford, Polk Isothermal CC Region C McDowell McDowell TCC Western Piedmont Catawba, Alexander Catawba Valley CC Western Piedmont Burke Western Piedmont CC Western Piedmont , High Country Caldwell, Watauga Caldwell CC & TI High Country Mitchell, Avery, Yancey Mayland CC Kerr-Tar Caswell, Person Piedmont CC Kerr-Tar Franklin, Granville, Vance, Warren Vance-Granville CC Durham Durham Durham TCC Capital Area Wake Wake TCC Capital Area Johnston Johnston CC Page 50 Career Readiness Certificate Updates: • The North Carolina State Board of Education (NCSBE) negotiated an amendment to their contract which allowed them to fund NCCCS’ use of RegiStar Related Products and Services for the period of September 1, 2013 through August 31, 2014. • The NCCCS is in the process of negotiating the 2014 – 15 WorkKeys Assessment Use and Express Score License Agreement. • Colleges will again be asked to sign a Memorandum of Understanding regarding the liability for all obligations as a Satellite Site pursuant to the WorkKeys Assessment Use and Express Score License Agreement. • The HRD/CRC Training Academy will be held at the Greensboro Downtown Marriott from Wednesday, December 10th – Friday, December 12th, 2014. Page 51 NC Certified Work Ready Communities Background • In 2011, the NC Eastern Region began a pilot program to certify counties as NC WorkReady. This pilot serves as the model for the statewide NCWorks Certified WorkReady Communities initiative. • A team from ACT worked with the state leadership team for over a year to help build and launch the initiative. • The NCWorks Certified WorkReady Communities state leadership team consisted of members from the Office of the Governor , North Carolina Chamber; NC Community College System Office, NC Department of Public Instruction (CTE Division), NC Department of Commerce (Division of Workforce Solutions), a NC Eastern Region economic development professional, and a local community college NC CRC Administrator. • The state leadership team, with technical assistance from the ACT team, set the criteria for the NCWorks Certified WorkReady Communities. Page 52 NC Certified Work Ready Communities Criteria: • Community Commitment: Evidence of a strong commitment from key stakeholders in the community is a necessity. • National Career Readiness Certification: This assessment is accepted throughout the nation by employers and is used to ensure job seekers possess a qualified degree of work readiness • Business Support: Businesses will submit an Employer Commitment Form and agree to recognize, prefer, or recommend the NCRC in their hiring. • Graduation Rate: Communities should have a plan in place to increase high school graduation rates and work to keep students from dropping out. Page 53 NC Certified Work Ready Communities Next Steps: • On August 14, 2014 at the NC Chamber Education Summit, Governor McCrory announced the launch of the NCWorks Certified WorkReady Communities. • The North Carolina Chamber serves as the organization that will designate counties as NCWorks Certified WorkReady Communities. • The partnership and collaboration among the North Carolina Chamber, Department of Commerce, Community College System and the Department of Public Instruction create a seamless framework for communities to become certified as work ready. • For more information or to obtain an application for the NCWorks Certified WorkReady Communities and the Employer Listing Registration Form contact Teretha Bell at [email protected] Page 54 Align4NCWorks Align4NCWorks is the NC Community College System’s strategic initiative to scale up best practices in collaborative workforce development. The initiative focuses on key partnerships among community colleges, business/industry, workforce development boards, public schools and economic development entities. Major themes of the best practices and innovations shared at Workforce Learning Summits include: Career pathways and awareness Employer engagement Workforce education and training solutions College affordability and access Work-based learning Connecting jobseekers and jobs Page 55 Grants & Initiatives SECU CE Scholarship Program The State Employees Credit Union (SECU) Foundation established a Continuing Education Scholarship Program to help remove financial barriers for students seeking to gain new and/or upgrade current job-related skills. Below are the details of the program: Program Type Statewide Roll-Out Total Commitment Scholarship Awards Number of Colleges Funding Cycle $ 435,000 10 scholarships at $750 58 July 1, 2014 – June 30, 2015 Period Draw-Down Dates 1 August 4, 2014 thru September 30, 2014 2 December 1, 2014 thru December 12, 2014 3 January 5, 2015 thru February 27, 2015 4 May 4, 2015 thru June 5, 2015 For more information, contact Barbara Boyce at (919) 807-7158 or [email protected]. Page 56