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Workforce Continuing Education Updates/Handouts North Carolina Community College Adult Educators Association (NCCCAEA) Fall Conference September 25, 2013 Updates/Handouts Workforce Continuing Education Unit Meet the Staff Grants and Initiatives What's Trending NC Back-to-Work Accountability/Quality Assurance SECU Scholarship Program Training Mapped to Credentials Comprehensive Program Analysis Career Readiness Certification Employer Engagement State Board Code SuccessNC Integrated Service Delivery Project Skill-UP Work-Based Learning Strategies (handout) Statistical Data Reports (handout) CCL/CE Master Course List (handout) CCL POS Updates PHCAST Tier 2 Course List (handout) Training Services to Veterans CE Website Microsoft Academy (handout) E-mail Distribution Lists Professional Development Opportunities Finance & Operations Division CE Leadership Institute 2013-14 State Aid Budget CE Leadership Mentor Program Cross-Divisional Meetings (handout) CE Senior Administrators Monthly Call Legislative Updates & Studies Accountability/Creditability Forums (handout) (handout) CIS CE Roundtable Page 2 Workforce Continuing Education Role of the System Office Program Descriptions Handout • • • • Occupational Extension Human Resources Development Self Support – Community Services Self Support – Occupational Critical Job Functions • • • • • • Leadership/Oversight Program Development Quality Assurance Communicate/Disseminate Information Partnerships/Collaboration Technical Support Page 3 Workforce Continuing Education – System Office Staff Barbara Boyce Associate Vice-President, Workforce Continuing Education [email protected] 919-807-7158 Key Responsibilities: Statewide Program Management Strategic Planning Policy Development/State Board Code Common Course Library/CE Master Course List Course Approvals (New & Modifications) Code Program Areas P35 Industrial/Manufacturing X90 Self Support - Occupational X95 Community Service Program Statewide Program Metrics Performance Measures Tier Funding Grants and Initiatives NC Back-to-Work SECU Scholarship Program Project Skill-UP CE to CU (Credit for Prior Learning) National Research Studies Page 4 Workforce Continuing Education - Staff Tracy McPherson [email protected] 919-807-7117 Code Program Areas R19 BLET R20 Criminal Justice Training Mapped to Credentials R30 Fire & Rescue Services Prison Education R40 Gov't Regulations Fee Waiver Guidance (public safety) R41 Emergency Management Liaison to State Agency Partners L15 Emergency Medical Services Key Responsibilities Public Safety Training Programs (Team Leader) Course Information Page 5 Workforce Continuing Education - Staff Margaret Roberton Director, Continuing Education Training & Standards [email protected] 919-807-7159 Key Responsibilities Code Program Areas B20 Human Resources Development C30 Agriculture/Natural Resources C40 Energy/Green Technology Training Mapped to Credentials F25 Business Program Accountability and Quality Assurance F30 Computer Training H30 Construction Occupations J30 Early Childhood/Teacher Renewal J38 Languages Instructional Service Agreements L15 Emergency Medical Services Self-Support - Occupational L30 Health Occupations T75 Service Occupations V20 Aircraft Systems V40 Automotive Occupations V50 Motor Vehicle-DMV V80 Driver Training Continuing Education Programs (Team Leader) Course Information Internal Audit Plans Distance Learning PHCAST (Nurse Aid Career Pathway) NC Back-to-Work Microsoft Academy Page 6 Workforce Continuing Education - Staff Winfield Abee Chris Raynor Fire and Rescue – Regional Coordinator Fire and Rescue – Regional Coordinator [email protected] 828-327-4058 [email protected] 919-536-7240 ext. 4424 Key Responsibilities Key Responsibilities Fire & Rescue Training (Western Region) Fire & Rescue Training (Piedmont & Eastern Region) Wildland Fire Training Emergency Management Training Fire & Rescue Training Academy Correctional Officer Training Course Information Course Information Training Mapped to Credentials Training Mapped to Credentials Fire and Rescue Initiatives Fire and Rescue Statewide & Regional Meetings o Data Transfer to OSFM o Fire and Life Safety Educator (FLSE) Liaison to State Agency Partners Collaboration with Curriculum Program Coordinator o Fire Protection Technology Liaison to State Agency Partners Page 7 Workforce Continuing Education - Staff Vacant Teretha Bell Fire and Rescue – Regional Coordinator Coordintator of Special Projects/WIA [email protected] 919-807-7127 Key Responsibilities Fire & Rescue Training (Eastern Region) Key Responsibilities Career Readiness Certificate (CRC) Initiative Course Information Program Operations Training Mapped to Credentials Website Maintenance Fire and Rescue Initiatives Outreach/Presentations to Groups Liaison to State Agency Partners CRC Contact Lists WIA Projects NC Back-to-Work Education Services to Veterans/National Guard Page 8 Workforce Continuing Education - Staff Temeka Hester Pauline Kury Research and Information Management Program Assistant [email protected] 919-807-7127 [email protected] 919-807-7160 Key Responsibilities Research and Information Management Research/Maintain Programmatic Documents HRD/CRC Training Academy College Contact Lists Key Responsibilities Support staff for Unit Career Readiness Certificate (CRC) Initiative CRC Materials Request Form Student /College Stories CRC Website – Access Request Forms Program Coordination DMV Vehicle Safety & OBD Emission DMV Dealer Notary Technical Support CE Webpage Maintenance Captive Electronic Submission CRC Website – Access Request Forms Page 9 Workforce Continuing Education - Staff Advisory Committees Committees Project Lead Workforce Development Leadership Committee Barbara Boyce Criminal Justice Tracy McPherson Emergency Medical Services Tracy McPherson/Margaret Roberton Emergency Management Chris Raynor Fire and Rescue Services Winfield Abee Human Resources Development Margaret Roberton Career Readiness Certification Teretha Bell Page 10 Workforce Continuing Education Statistical Data Reports A good leader uses data-driven evidence and proven practices from internal and external stakeholders to solve problems, make decisions, and plan strategically. NCCCS Data Initiative Objectives and Desired Outcomes (excerpts) Expand the individual and collective inquisitiveness of stakeholders within the NC Community College System to ask research questions that inform decisions and policies. Incorporate a data review process that ensures accountability through the validation of submitted data. Expand information accessibility by making all data users aware of the availability of predefined reports, web-based dashboards, statistical software, and training. Utilize research findings and reports to educate policy makers on the extent to which various factors impact outcomes, including student enrollment, student learning, student completion, faculty and staff development, budget allocation, etc. Page 11 Workforce Continuing Education Statistical Data Reports http://www.nccommunitycolleges.edu/Business_and_Industry/continuingeducation.htm Page 12 Workforce Continuing Education Statistical Data Reports Annual FTE Trends Code L30 L15 B20 R30 R19 R20 H30 T75 P35 F25 F30 C30 V40 J30 J38 R40 R41 V80 V50 C40 V20 X90 X95 Colleges Health Emergency Medical Services Human Resources Development Fire & Rescue Services BLET - Basic Law Enforcement Criminal Justice Construction Service Occupations Industrial/Manufacturing Business Computer Training Agricultural/Natural Resources Auto Maintenance/Repair Early Childhood/Teacher Renewal Foreign Languages Government Regulations Emergency Management Driver Training Motor Vehicle/DMV Energy/Green Technology Aircraft Systems Self-Support - Occupational Self-Support - Community Service FTE 2010 6,744.39 4,711.13 3,491.98 3,210.85 356.33 2,900.81 1,363.93 1,272.10 1,208.37 1,315.44 1,117.30 546.93 200.70 232.40 315.08 168.01 66.12 172.44 115.02 46.86 41.11 1,009.39 1,345.38 FTE 2011 5,943.41 4,321.68 3,447.40 3,216.27 291.75 2,954.88 1,428.05 1,186.96 1,230.63 1,101.63 973.04 529.31 202.09 222.31 210.27 151.95 71.08 142.80 119.76 26.55 26.60 1,230.42 1,300.53 FTE 2012 5,869.05 4,259.03 3,557.02 3,134.43 338.70 2,916.63 1,903.36 1,504.82 1,489.51 1,248.78 985.83 584.96 294.86 214.01 162.84 143.71 99.50 141.95 120.68 23.91 23.16 1,220.01 1,302.18 Change in FTE -74.36 -62.65 109.62 -81.83 46.94 -38.25 475.31 317.85 258.87 147.15 12.79 55.66 92.77 -8.30 -47.43 -8.25 28.42 -0.85 0.92 -2.64 -3.45 -10.40 1.65 Page 13 Workforce Continuing Education Statistical Data Reports Annual Enrollment Trends Code Colleges Enroll 2010 54,533 Enroll 2011 50,354 Enroll 2012 47,765 Change in Enroll -2,589 L30 Health L15 Emergency Medical Services 151,743 149,880 143,937 -5,943 B20 Human Resources Development 117,433 121,483 135,001 13,518 R30 Fire & Rescue Services 169,034 164,127 158,392 -5,735 R19 BLET - Basic Law Enforcement 569 541 777 236 R20 Criminal Justice 206,045 217,846 224,547 6,701 H30 Construction 12,267 11,604 11,505 -99 T75 Service Occupations 9,796 8,791 9,699 908 P35 Industrial/Manufacturing 10,846 11,656 10,702 -954 F25 Business 25,084 22,843 23,851 1,008 F30 Computer Training 24,690 20,561 20,786 225 C30 Agricultural/Natural Resources 3,412 2,799 2,935 136 V40 Auto Maintenance/Repair 1,277 1,287 1,385 98 J30 Early Childhood/Teacher Renewal 6,101 5,937 5,685 -252 J38 Foreign Languages 4,596 3,710 3,266 -444 R40 Government Regulations 6,396 6,927 6,358 -569 R41 Emergency Management 3,427 4,357 4,535 178 V80 Driver Training 950 609 705 96 V50 Motor Vehicle/DMV 11,613 11,807 11,995 188 C40 Energy/Green Technology 653 426 424 -2 V20 Aircraft Systems 306 219 196 -23 X90 Self-Support - Occupational 58,098 62,825 60,504 -2,321 X95 Self-Support - Community Service 73,779 71,973 66,893 -5,080 Page 14 Workforce Continuing Education Statistical Data Reports Are your FTE figures on track for 2013? Check out your Spring 2013 and Summer 2013 report. Handout Professional Development Opportunities CE Leadership Institute CE Leadership Mentor Program CE Senior Administrators Monthly Call Accountability/Creditability Forums (handout) CIS CE Roundtable Page 15 Comprehensive Program Analysis A comprehensive statistical program analysis provides a college with indepth information about their FTE and enrollment trends over a three-year period. The report uses 20+ statistical data profiles to highlight trends in enrollment, FTE, and local workforce data; a summary of findings that outlines program strengths and areas of concern; and final recommendations in five areas: program development, course development, student development, administration, and workforce development participation. Each report usually requires 30-40 hours of preparation. To schedule a comprehensive program analysis, contact Barbara Boyce Associate Vice-President, Workforce Continuing Education [email protected] 919-807-7158 Page 16 State Board Code http://www.nccommunitycolleges.edu/Legal/SBCCCode.htm Title 1 Community Colleges Chapter A State Board Governance Chapter B College Operations Chapter C Personnel Chapter D Education Programs Title 2 Title 3 Chapter D: Education Programs Chapter E Student Tuition and Fees Subchapter 100 Chapter F Student Financial Assistance Subchapter 200 Chapter G Full-Time Equivalent (FTE) Subchapter 300 Continuing Education Chapter H Fiscal Management Subchapter 400 Curriculum Subchapter 500 Customized Training Proprietary Schools Subchapter 600 Small Business Centers Chapter A Subchapter 700 General Provisions Proprietary Schools General Definitions Basic Skills Rule-Making Process Chapter A Rule-Making Process Page 17 State Board Code http://www.nccommunitycolleges.edu/Legal/SBCCCode.htm Chapter D: Education Programs Subchapter 100 General Definitions Subchapter 200 Basic Skills Subchapter 300 Continuing Education Subchapter 300. Continuing Education Subchapter 400 Curriculum 1D SBCCC 300.1 Continuing Education Definitions Subchapter 500 Customized Training 1D SBCCC 300.2 Enrollment/Registration Process Subchapter 600 Small Business Centers 1D SBCCC 300.3 Program Classification Subchapter 700 General Provisions 1D SBCCC 300.94 Faculty 1D SBCCC 300.95 HRD Program Continuation 1D SBCCC 300.96 Continuing Education Program Management 1D SBCCC 300.97 Instructional Service Agreements 1D SBCCC 300.98 Courses and Standards 1D SBCCC 300.99 Education Services for Minors Page 18 Combined Course Library (CCL) CE Master Course List Handout Segment 3C and 4 of CCL Project Impacts: Curriculum Program of Study process XUIC download process (SO to local college) New features: XUIC flexibility Adding Tier levels to CRS and XUCO Adding Credential connections to SECT Coming: Ability to report FTE by Tiers Ability to report credential offerings Things to know: “Quiet Period” 10/31/13 – 11/14/13 …. No downloads of new classes Page 19 Tier Funding Continuing Education Tier 2 Course List Instructional FTE allocations are calculated on a tiered-funding basis. Handout Tier 1 includes curriculum budget FTE in high cost areas of health care, technical education, lab-based science, and college-level math courses. Tier 2 includes a) all other curriculum budget FTE, b) all Basic Skills budget FTE, and c) budget FTE associated with continuing education (OE) courses that are scheduled for 96 hours or more and are mapped to a third-party credential, certification, or industry-designed curriculum. Tier 3 includes all other continuing education (OE) budget FTE. This weighted allocation model is designed to provide a 15% funding differential between each tier. Page 20 Continuing Education Webpage Summary of Program Content http://www.nccommunitycolleges.edu/Business_and_Industry/continuingeducation.htm Licensure & Certification • Community College Collaborations-License/Certifications • Dept. of Commerce-Directory of Business Licenses • Auto Dealer License Course Schedule Summary (Initial and Renewal) • Auto Dealer License 2013 Course Schedule Form - For College Use Only • AUT3129 DMV: Auto Safety & OBD Emissions Course Materials • Nurse Aide I Statewide Curriculum • Personal and Home Care Aide State Training (PHCAST) Class Materials Instructor Training • DMV OBD/Safety Instructor Training Schedule • DMV OBD/Safety Instructor Registration Form Page 21 Continuing Education Webpage Summary of Program Content http://www.nccommunitycolleges.edu/Business_and_Industry/continuingeducation.htm Administrative Resources MCL Course Request Forms • Course Approval Process • Course Submission Form • Electronic Application Process Policy Resources • • • • • State Board of Community College Code (SBCC Code) NCCCS Numbered Memos NCCCS Audit Services NC General Statue 115D Tuition and Fee Waiver Reference Guide Captive & Co-opted • • • • • CE Captive Request Form NC Division of Adult Correction Feasibility Form New Electronic Application Process-Quick Guide 2013 Captive Request Due Dates Prison Education Program (PEP) Memos Workforce Continuing Education Contacts • • • • • System Office Workforce Continuing Education Contacts Workforce Development Leadership Committee Contacts Continuing Education Senior Administrators Small Business Center Network Directors Human Resources Development Directors Statistical Reports • • • • NCCCS Reports 2012 Critical Success Factors Report Get the Facts Workforce Continuing Education FTE and Enrollment Trends (Annual Years 2010, 2011, 2012) Links • North Carolina Community Colleges Adult Educators Association (NCCCAEA) • NC Division of Employment Security (DES) Page 22 Email Distribution List There are two methods that the System Office uses to communicate information to the community colleges. Below are the instructions for adding staff to these lists. CC Email Distribution List This list is populated at the local level; not at the System Office. Each college determines who and how many staff can be on the list. Additionally, the local level is responsible for updating, adding, and/or deleting names. Please contact your local college IT email administrator for further instructions. CC Email Distribution List Basic Law Enforcement Training Basic Skills Director Code Enforcement Training Community Services Directors Continuing Education Officers Continuing Education Registrars CRC Administrators Criminal Justice Training Customized Training Directors Program-Specific Primary Contact These list are populated at the System Office. The primary contact person identified on this list will be notified if specific college information is needed. This list will be populated with only one name per college. We rely on the college to inform us when we need to update these list. Emergency Management Training EMS Training Fire Rescue Training Human Resources Development Small Business Center Network Page 23 System Office Numbered Memos http://www.nccommunitycolleges.edu/Numbered_Memos/Memos/index2013.htm Number Date From Subject CC13-004 3/13/2013 S. Morrissey 2013 HRD Tuition and Fee Waiver Guidelines CC13-011 6/21/2013 J. Haygood 2013-14 Tuition and Continuing Education Fee Rates CC13-017 7/31/2013 S. Morrissey Clarification of Physical Education in Occupational Extension E. Self Education Program Audit Procedures FY 2013-2014 J. Haygood Waiver Reference Guide - Version 2.0 CC13-018 CC13-020 8/16/2013 Page 24 Professional Development Opportunities Fire and Rescue Training NCCCS Statewide Fire and Rescue Training School Directors Meeting Wednesday, November 13,2013 8:30a.m. – 4:30p.m. (Registration 8:30-9:00) Wilson County Agricultural Center Auditorium 1806 S. Goldsboro Street Wilson, NC 27893 Plan to attend the annual, statewide meeting of the North Carolina Community College System Office Staff, College Fire and Rescue School Directors, and representatives of the Office of State Fire Marshal (OSFM). An Agenda and Directions to the Campus will be forthcoming. A retirement reception honoring Phil Batts will be held immediately after the meeting if you wish to attend. Page 25 Professional Development Opportunities HRD/CRC Training Academy HRD/CRC Training Academy When: December 11 - 13, 2013 Where: Greensboro Marriott Downtown Greensboro, NC 27401 Room Rate: $86.00 (single or double) plus tax Registration Fee: $130.00 per person Page 26 Professional Development Opportunities Leadership Institute for CE Administrators Leadership Institute for Continuing Education Administrators March 24 – 25, 2014 DoubleTree by Hilton Hotel Raleigh - Brownstone Raleigh, NC Workshop Tracks Accountability/Quality Assurance Training Mapped to Credentials Employer Engagement Integrated Service Delivery Work-Based Learning Strategies Page 27 Professional Development Opportunities CE Leadership Mentor Program CE Senior Administrator Mentorship Mentoring program to assist senior continuing education administrators in developing the knowledge, skills and networking resources essential to workforce professionals in leadership positions. Goals: Knowledge and Skill Transfer Networking Professional Development Situational Guidance Focus areas: Leadership Program Development Quality Assurance Communication Partnerships Initial group identified – first cohort to begin November 2013 Page 28 Professional Development Opportunities Communication Networks Accountability/Credibility Forum WDLC Meetings CE Sr Administration Monthly Call No Calls October 24, 2013 November 7, 2013 November 25, 2013 December 5, 2013 December No Call January No Call January 23, 2014 February 6, 2014 February 27, 2014 March 6, 2014 April 3, 2014 May 1, 2014 June 5, 2014 All calls are from 2:00 – 3:30 Page 29 Professional Development Opportunities Communication Networks Continuing Education Roundtable Discussions The purpose of the roundtable sessions is to discuss any current, upcoming or outstanding issues involving the Colleague CIS system. This may include SO changes/updates, best practices or trending issues relevant to the group. This communication network is hosted by the Colleague CIS subject matter experts (SME) for Continuing Education. See contact information below: Wayne Madry 919) 807-7189 [email protected] Rosallene Massey (704) 978-5433 [email protected] Page 30 Grants & Initiatives NC Back-to-Work Purpose: NC Back-to-Work program provides pre-employment training for entry-level technical jobs. Training is shortterm and focused on skill competencies that lead to industry-recognized or state-regulated credentials. Integrated into the training program will be employability skills, workplace safety/OSHA credentials, and preparation for the Career Readiness Certification. Funding: $5,874,104 Time Period: September 1, 2013 to June 30, 2014 Colleges Involved: 49 colleges Legislative Requirements: Training plans must included support for one or more of the following: 1) employers who have committed to assist colleges with the design and implementation of their training plans and to interview program completers for available jobs; 2) companies with registered apprenticeship programs with the North Carolina Department of Labor; 3) coordinated projects among two or more colleges that focus on serving the needs of an industry cluster; or 4) programs developed in collaboration with the North Carolina National Guard Veteran's Connect or veterans' organizations. The target populations has expanded to included unemployment insurance claimants, unemployed & underemployed adults, military veterans, and members of the NC National Guard. Funds can be used for the following activities: student instruction, student support and coaching, and targeted financial assistance for students, including assistance with tuition, registration fees, books, and certification costs. Page 31 Grants & Initiatives SECU CE Scholarship Program The State Employees Credit Union (SECU) Foundation established a Continuing Education Scholarship Program to help remove financial barriers for students seeking to gain new and/or upgrade current job-related skills. Below are the details of the program: Program Type Statewide Roll-Out Total Commitment Scholarship Awards Number of Colleges Funding Cycle $ 435,000 10 scholarships at $750 58 July 1, 2013 – June 30, 2014 Student Eligibility To be considered for this scholarship program, a student must: Be a U.S. citizen and a North Carolina resident living in the college’s service area. Be in one of the following target groups: unemployment insurance claimants, unemployed & underemployed adults, member of the NC National Guard, or military veterans & spouses. Note: Underemployed will be defined as individuals earning 200% below the federal poverty level. Preference will be given to students with limited or no access to financial aid from other programs. Be enrolled in a short-term training program that leads to a state-regulated or industry-recognized credential that is offered through Continuing Education. Not be a Director, employee or family member of an employee of the State Employees’ Credit Union or SECU Foundation. For more information, contact Barbara Boyce at (919) 807-7158 or [email protected]. Page 32 Grants & Initiatives Career Readiness Certification Updates: As of June 2013 the number of CRCs issued in North Carolina is 216,338. There will be a CRC Boot Camp for new CRC Administrators at the HRD/CRC Training Academy. The Training Academy is Dec 11 - 13th in Greensboro. We are well on our way in getting updated information for CRC. We have an updated CRC administrators primary contact list to share. We are in the process of getting updates of the WorkKeys Profiler and Employers. We are taking part in ACT's Work Ready Communities Academy to determine how NC will engage our communities (or counties) in this endeavor. For more information, contact Teretha Bell at (919) 807-7215 or [email protected]. Page 33 Grants & Initiatives SuccessNC http://www.successnc.org Page 34 Grants & Initiatives Project Skill-UP Project Skill-UP is a North Carolina Community College workforce development initiative with three core components: 1) Outreach and recruitment activities to individuals, communities, and businesses adversely impacted by the changes in the tobacco industry; 2) Skills assessment and short-term occupational skills training; and 3) Financial assistance to students to meet their educational goals. The goals and objectives of this project will be implemented at 24 community colleges. For more information, contact Barbara Boyce at (919) 807-7158 or [email protected]. Page 35 Grants & Initiatives PHCAST The North Carolina Department of Health and Human Services (NC DHHS) received a federal Personal and Home Care Aide State Training (PHCAST) grant to develop, evaluate and disseminate a uniform core competency-based training program that addresses the workforce challenges and training needs of direct care workers in this state. Below is the framework. PHCAST Training Phase I – Introduction to Direct Care Phase II – Direct Care Worker Phase III – Nurse Aide I Phase IV – Home Care Nurse Aide Specialty – NAI professional credentials with DHHS – NAR For more information, contact Margaret Roberton at (919) 807-7159 or [email protected]. Page 36 Grants & Initiatives Education Services to Veterans and National Guard Proposed Strategies: • Develop a matrix that maps community college programs and courses to Military Occupational Specialties credentials. • Develop a plan to provide employability skills training to returning veterans through the Human Resources Development (HRD) program. • Convene targeted committees to discuss and find solutions to the following issues • Assist NC National Guard and state-regulated credentialing agencies with mapping Military Occupation Specialties to industry credentials. • Survey colleges to assess current programs and student support services provided to veterans • Integrate veterans as a target group in workforce initiatives and grant-funded programs. For more information, contact Barbara Boyce at (919) 807-7158 or [email protected] or Teretha Bell at (919) 807-71215 or [email protected] Page 37 Grants & Initiatives Microsoft Academy MS IT Academy The Microsoft IT Academy (ITA) program provides colleges with a full curriculum for teaching technology courses and learning tools that help students achieve success. NCCCS State-wide MOU • Available for both CE and CU academic levels • Colleges have 500 vouchers for Microsoft Office Specialist (MOS) certification exams at Certiport Centers. • Colleges have 10 vouchers for faculty/staff certifications in Microsoft Office Specialist (MOS), Microsoft Technology Associate (MTA), and Microsoft Certifications Solutions Associate/Expert (MCSA/MCSE) • Colleges have access to DreamSpark subscription – Microsoft products outside of MOS Sharepoint; Visual Studio; MS Project; MS Visio; Windows Client • Colleges have access to Microsoft Official Academic Course (MOAC) digital textbook/curriculum For more information, contact Margaret Roberton at (919) 807-7159 or [email protected]. Page 38 What’s Trending Accountability / Quality Assurance Educational institutions are shifting to meet demands for greater accountability and the capability to demonstrate measurable outcomes. In an effort to lead this culture shift to authenticate rigor, relevancy and results, we intend to revamp the accountability and credibility model for Continuing Education. The Workforce Continuing Education division will develop tools to assist colleges in implementing internal controls to address practical and planning issues around program accountability and credibility. The operational results of this new focus will include increased accountability for stakeholders, established expectations, and demonstrable outcomes as well as the encouragement of the use of leveraged resources. Page 39 What’s Trending Training Mapped to Credentials Rapid changes in technology and its pervasive influence in all industries demand continual upgrading of skills. Discuss Topics: o Credential Profile Forms o CE Course Changes o Tier Funding Validations o National Career Pathways Studies Employers want to hire workers with strong certified skills, and then build on that basic foundation with short-term training specific to the industry, company, or changes in work processes or technology. Creating clear pathways for students to begin work toward an industry certification is a strategy that has great momentum. It is a promising strategy for increasing the educational attainment, earnings, and career prospects Page 40 What’s Trending Employer Engagement Engagement is more than attending annual business advisory committee meetings or providing input regarding curriculum. Effective engagement requires building deep, sustainable relationships that ensure curriculum design and credentials meet the needs of industry sectors/clusters important to the region, and that students exit institutions able to demonstrate that they have the skills and credentials needed by business. The key to good employer engagement is establishing good communications with them .. and that means not just telling them what you have but paying attention to their needs and wants. Alignment between the workforce and education systems has the potential to improve curriculum development, course planning in institutions, and consumer information necessary to improve student, parent, and educator decisions. Page 41 What’s Trending Work-based Learning Strategies State Board Code 1G SBCCC 200.94 REPORTING OF STUDENT HOURS IN MEMBERSHIP FOR CONTINUING EDUCATION CLASSES (d) Extension Student Work Experience and Clinical Practice. The following criteria apply to the reporting guidelines for students enrolled in extension work experience and clinical practice courses, exclusive of work station based training. To be eligible for approval, these work experience or clinical practice courses shall be required by a licensing agency or accrediting body. Examples of student work experience include cooperative education, practicums, and internships. (1) (2) Student membership hours for student work experience and clinical practice shall not generate budget FTE without prior approval of such activities by the System Office. When the number of approved student work experience membership hours increases by more than 30 percent per course, a new request for approval shall be submitted. Work Experience. Work experience for extension courses shall earn budget/FTE at the 100 percent rate for student membership hours, as required by a licensing agency or accrediting body. These classes shall be coordinated by college personnel paid with college instructional funds and may be located in one or more sites. Proposed New Course WBL3100 Work-Based Learning This course provides work experience with a college-approved employer in an area related to the student's career pathways training program. Emphasis is placed on integrating classroom learning with related work experience. Upon completion, students should be able to evaluate career selection, demonstrate employability skills, and satisfactorily perform work-related competencies. Recommended Hour: 160 Maximum Hours: 192 Page 42 What’s Trending Work-based Learning Strategies On-the-Job Training Program (WIA) Contact your local Workforce Development Board/JobLink Center Workforce Investment Act Section 101 (31) Training by an employer that is provided to a paid participant while engaged in productive work in a job that: (a) Provides knowledge or skills essential to the full adequate performance of the job (b) Provides reimbursement up to *50 percent of the wage rate of the participant for the extraordinary costs of providing the training and additional supervision related to the training, and (c) Is limited induration as appropriate to the occupation for which the participant is being trained, taking into account the content of the training, the prior work experience of the participant, and the service strategy of the participant as appropriate Put Simply OJT is an “earn and learn” training option that the workforce system can offer employers and job seekers. Funded through the Workforce Investment Act, OJT allows employers in the public, private non profit, or private sector to provide training to workers in need of additional skills training for an identified position. Program benefits: • Get job seekers back to work • Bridge a participant’s skill gap(s) • Promote self-sufficient employment and career advancement • Reimburse the extraordinary cost of training to employers Page 43 What’s Trending Work-based Learning Strategies Apprenticeship Program Registered Apprenticeship • Registered Apprenticeship is employer driven and designed to meet a company’s individual workforce needs. • Working together, community college staff and the employer develops a training curriculum that includes a work process for the on-the-job training and related classroom technical theory instruction. The number of required onthe-job training hours and related technical theory contact hours depends upon the occupation. • Simply put, “students earn while they learn.” Additionally, as an apprentice’s on-the-job skills progressively increase so does the wage. Pre-Apprenticeship Goals: • Provide youth and adults with a link between education in the classroom and skill training in the workplace. • Create work experience opportunities in apprenticeable occupations and prepare individuals for possible participation in registered apprenticeship programs. • Collaborate with existing services in the schools and workforce training system partners. For more information, contact Kathryn Castelloes [email protected] or 919.733.0327 Page 44 What’s Trending Integrated Service Delivery https://www.ncworks.gov Page 45 What’s Trending Integrated Service Delivery Integrated Service Delivery Memorandum of Understanding – North Carolina Framework Customer-focused centers Focus on skills and jobs Enhanced services to employers Elimination of bureaucratic barriers and waste New performance metrics North Carolina Career Center System (excerpt) Regarding North Carolina’s Career Center system, NCCCS will: 1. Provide education, training and retraining opportunities for job seekers to enter into and proceed successfully through post-secondary academic, adult literacy, and workforce continuing education training programs. 2. Provide information and resources regarding the college admissions process, financial aid, scholarship programs, workforce development initiatives, student support services, and job placement activities. When applicable, provide cross-training and technical assistance to Career Center staff. 3. Provide skill assessments, employability skills training, and career development activities through its Human Resources Development (HRD) program. 4. Coordinate the Career Readiness Certification (CRC) credentialing program. 5. Support economic development through services to and in partnership with business and industry through its Customized Training Program and Small Business Center Network. • Commission on Workforce Development • Department of Commerce • Department of Health and Human Services • Community College System • Department of Public Instruction • Department of Labor • Department of Administration Page 46