Transcript Document
Interview as a technique
Interview is a managed verbal exchange
data collection technique through direct oral
and personal communication of the
interviewee and interviewed.
TEHNIKA PRIKUPLJANJA PODATAKA ISPITIVANJEM PUTEM
NEPOSREDNOG USMENOG I LIČNOG OPŠTENJA ISPITIVAČA
I ISPITANIKA.
Goal: obtaining truthful statements about perceptions,
opinions, knowledge, ideas… of the interviewed.
Free/unstructured to structured
Consider types of interview as the continuum;
any particular interview can be placed
somewhere b/w ‘unstructured’ and ‘structured’.
The ‘unstructured’ pole is closer to observation,
while the ‘structured’ use of ‘closed’ questions is
similar to types of questionnaire
NEUSMERENI INTERVUJU JE RAZGOVOR U KOME ISPITIVAC
ODABIRA SADRZAJ, OBILIK I REDOLSED PITANJA SAGLASNO
SOPSTVENOJ PROCENI KARAKTERISTIKA ISPITANIKA I
SITUACIJI U KOJOJ SE VODI RAZGOVOR.
USMERENI INTERVJU IMA VEOMA PRECIZNO I SVESNO
RAZRADJEN INSTRUMENT I POSTUPAK. JEDNA OD PODELA:
USMERENI ORIJENTACIONI INTERVJU
DIRIGOVANI I RIGOROZNI
SEMISTRUCTURED - DEF
Technique used to collect qualitative data
by setting up a situation that allows
respondent time and scope to talk
about their opinions; flexible.
The focus is decided by the researcher
with a goal to understand the
respondent’s point of view; explore
The researcher tries to build a rapport relationship of mutual trust and the
interview is like a conversation.
ADVANTAGES
High validity - talk in detail and depth, provides
the opportunity to generate rich data;
Complex questions and issues can be discussed
and clarified – picking up information of which
the interviewer had no prior knowledge;
Avoids pre-judgement – predetermination what
will or not will be discussed as only small number
of pre-set questions
Language use by participants essential in gaining
insight into their perceptions and values.
LIMITATIONS
Time consuming;
Depends on the skill of the
interviewer - ability to think during
the interview (who will do it?)
Possibility of unconscious signals –
clues about expected answers;
Depth of qualitative information may
be difficult to analyze/use.
STYLE AND SEQUENCING
Explain the purpose, time, use; confidentiality,
recording – ethical issues
Gaining rapport – putting respondents at ease
(‘talk with you’ less threatening that ‘interview
you’); move from easy, less sensitive issues to
more complex
Prove you are listening – summarize the statement
in the same language
If don’t understand, better: When would you that,
what would you use that for?
Instead of: What you mean by that?
GRAND TOUR QUESTIONS
Ask respondent to give a verbal tour of
something they know well:
Could you describe a typical day at your
workplace/at computer?
Specific grand tour questions – Walk me
through what you/school/ company did in
response to the incident?
Guided grand tour – Could you bring me
along and show me what you do? (i.e.
Internet bulling; gambling
QS AND PROMPTS
The act or event identified by the respondent –
ask for an example in its own words: What
you would call that?
Structural questions: ask to structure its world: I’d
like to know about all the different types/issues
PROMPTS not questions but equally important as
do two things: keep people talking and rescue
when responses turn to mush.
Planned: probe about who they are speaking with
about this issue, for example
Informal – How interesting
Floating prompts: How? Why? And then?
CLOSING
Do not rush and try to control too
much as you may miss important,
unexpected points – this is the key!
Close by thanking and repeating
confidentiality and purpose
Make notes ASAP with observations
Keep details about gender, age,
background
Roma population and security
sector in Serbia
Perceptions about security – what
makes you insecure? (Q 1)
Da li se osećate dobro, bezbedno?
Šta vas licno ugrožava?
Šta Vas plaši?
Šta su pretnje za Vas i Vašu porodicu?
Sta vi mislite da su pretnje za vasu
zajednicu?
Od čega strahujete u budućnosti?
FREQUENCY OF VIOLENCE and ACTION
Da li Vam je neko pretio nasiljem? WHO?
Da li ste bili u situaciji da Vas neko fizički
napadne? PROMPT: WHEN, HOW FREQUENTLY?
Da li je neko iz Vaše porodice bio suočen sa
nasiljem ili pretnjom nasiljem?
Da li je neko iz Vaše zajednice ili okoline…?
Q 2: WHAT THEY DO ABOUT IT?
Da li je neko iz Vaše zajednice ili okoline
reagovao u toj situaciji?
Kako Vam je pomogao?
Ko obično reaguje u takvim situacijama?
Kome biste se prvo obratili u takvoj situaciji u
budućnosti?
NEED FOR INSTITUTIONS TO
CHANGE?
Koliko često dolazite u kontakt sa vojskom ili
policijom?
Da li ste u poslednjih 6 meseci bili u kontaktu?
U kojima okolnostima dolazite u kontakt sa
vojskom ili policijom?
Kakva su Vam iskustva iz tih kontakta?
Da li ste služili vojsku?
Da li biste radili u vojsci ili policiji? Zašto?
Da li neko iz Vaše zajednice ili okoline radi u
vojsci ili policiji?
Da li mislite da je potrebno da više Roma
radi u vojsci i policiji? -
TRUST/INCLUSION/CHANGE
Da li verujete vojsci? Zašto?
Da li verujete policiji? Zašto?
Uporediti vojsku i policiju.
Da li vidite neke promene u radu vojske i policije
u poslednje vreme?
Koliko poverenja imate u: vojsku, policiju, crkvu,
centar za socijalni rad, školu, kolege sa posla,
prijatelji i kumovi, porodica, koordinator za
romska pitanja, zdravstvene medijatorke,
lokalni političari…
WHAT NEEDS TO CHANGE
Da li mislite da se vojska i policija
drugačije odnose prema Vama zato
što ste Romi? (LGBT or other group)
Da li mislite da bi vojska i policija
trebalo drugačije da se odnose
prema Vama zato što ste Romi?
IS THERE SOMETHING YOU THINK
WE SHOULD COME BACK TO ADD?
EXAMPLE
State-community security cooperation model
at local level contributes to more responsive
policing that better meets community needs
Break down to the themes/issues/indicators
Start with general, contextual: are there same
improvements of security in the state/village?
regularity of community policing officers’
interaction with the community, his/her
availability to the communities, and community
policing officers’ role in the interaction, perceptions
about the officers behavior, and possibilities for
having the police officers accountable.