Transcript No Slide Title

CAREER PATHWAYS
Welcome to….
Module 6
Performance Management
1
CAREER PATHWAYS
Sponsored by
the Joint Career Transition
Committee
Module 6 in a series of 10
independent modules
2
Objectives Of Career Pathways
Program
Save $ by creating 1 interdepartmental
program
Make career planning part of the culture
Use modules for flexibility, affordability
Create a ‘common language’
3
Overview Of Career Pathways
5 Core modules:
1.
2.
3.
4.
5.
Career Planning
Testing & Assessment
Skills Assessment
Personal Learning Plans
Career Portfolios
2 Supporting modules for managers
6.
7.
Performance Management
Career Coaching
3 Mobility modules
8. Competitions,
9. Resumes
10. Interviews
4
Objectives of today are to...
Examine the importance of
performance feedback, review and
planning
Examine the components of the
performance review and planning cycle
Identify skills and strategies for
delivering feedback and reviews
5
Overview of today includes...
Benefits and purpose of
Performance Reviews
The manager’s role
Performance Review and planning
cycle
Coaching and feedback
Effective communication skills
6
Benefits to management
include:
opportunity to align performance to
department goals
clarifies expectations
communication and connection
recognition
performance improvement
setting future goals and
learning plans
7
Benefits to employees include:
reflection of results achieved
identifies areas for growth and
development
identifies learning needs and plans
encourages forward thinking and
planning
8
Federal Public Service Vision & Mission
Long Range Strategic Directives
Division/Department Goals & Objectives
Individual Goals & Objectives
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Performance Review &
Planning Cycle
Establish Clear Expectations
Annual Review
and Planning
Performance Feedback
& Ongoing Coaching
Progress Review
10
Establish/Clarify Performance
Expectations
Answer these questions:
What’s my job?
What results are expected of me?
What are the required job standards?
What are the behavioral expectations?
e.g.. working independently, giving team
support, being a continual learner.
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When to set and/or clarify
expectations...
New hires
Management changes
Operational changes
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What does a good coach do?
challenges and supports their staff
coaches for new skills
coaches during successes and
setbacks
provides guidance to increase skill
levels and performance
focuses on goals
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Coaching skills include...
Effective communication skills
Facilitating skills
The ability to motivate and inspire
A commitment to learning and
growth
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Barriers to Coaching...
time
comfort level
skill level
support for the process
others...
15
Coaching is an
ongoing process rather
than an event.
It is ongoing for the lifetime
of the employee.
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The Coaching Meeting
Preparation…
Step One - Check your attitude
Step Two - Check your communication
Step Three - Check for conditions
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The Coaching Meeting
Conducting the meeting…
Step One - Create a comfortable
environment
Step Two - Agree on the problem
Step Three - Agree on the Solution
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The Coaching Meeting
Action Plan Follow-up…
Step One - Create an action plan
Step Two - Monitor progress
Step Three - Provide follow-up
coaching
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Benefits of Using Work
Progress Reviews
1. Maintain ongoing connection and
communication
2. Keeps employees current
3. Ensures that the annual review has
no surprise
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Key Components include:
Key Components that should be
covered in the review process include
review and forward planning of:
1. Work related goals
2. Employee Performance
3. Learning and Development Goals
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