100 Years of Service
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Transcript 100 Years of Service
Citizen’s Academy
Kathy Viehe
Interim General Manager for Utilities
Focus on Mission and Core Values
Mission - Provide safe, reliable, competitively
priced utility services in an environmentally
responsible manner to enhance the quality of life in
our community.
Core Business Values
Safety - We provide services to our customers while
ensuring the utmost safety of our employees, the public
and the environment.
Efficiency - We provide effective and quality services to
both internal and external customers.
Environmental Responsibility - We seek ways to
reduce our impact on the environment.
Professionalism - We have standards that help us
achieve our mission, including keeping commitments
and being honest, courteous and respectful.
Long history of citizen-owned
utility in Gainesville, providing
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Electric
Water
Wastewater
Natural Gas
Telecommunications
Public Power Benefits
• Citizen owned
• Fund city services
– Approximately $743 million over 100 years
• Not for profit
• We are local
– Local decision making (you can participate)
– Personal service (local call center averages 1,000
calls per day)
– Reliability (average time a customer is without
power is one of the lowest in Florida)
Financial Strength
• GRU holds bond ratings of Aa2 from
Moody’s, AA from Standard & Poor’s and
AA stable from Fitch
• Citizen owned means dollars support
City’s General Fund
– Police
– Parks and Recreation
Long-Term Planning
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Cost effectiveness
Environmental impacts
Reliability
Diversity of fuel sources
Balancing with local, state and federal
regulations
Generation Sources
John R. Kelly Generating Station
Deerhaven Generating Station
Generation Sources
Reliable generation can
meet 100% of need in an
emergency
Extremely efficient
technology using
combined heat and
power
Expected to save 46
percent more energy
than traditional
generation
Generation Sources
• Solar
– Solar FIT
– Rebates for
residential
– Rebates for water
heating
• Landfill-Gas-ToEnergy
• Biomass from waste
wood
Reducing Risk – Diverse Fuel Strategy
Solar
0.1%
Solar
1.5%
Coal, Gas and
Nuclear
Purchases
15.6%
Nuclear
4.1%
Landfill Gas
1.1%
Natural Gas
17.1%
Biomass*
18.6%
Coal
61.8%
Nuclear
5.1%
Landfill
Gas
1.5%
Coal
57.9%
Natural Gas
15.4%
Oil
0.2%
2010
0.0%
* Assumes GRU retains 50 MW of GREC
2015
Water Quality and Safety
• Drinking water
continues to meet and
better all federal and
state standards
• Full water quality report
online at www.gru.com –
EPA requirement
• Record of decision has
been issued for clean up
of Cabot/Koppers site to
further protect drinking
water supply
Delivering Customer Value
• Working hard to deliver on our mission
• Constantly looking for ways to bring
convenience to your lifestyle
– eBill, bill format, phone system upgrades,
mobile website
– Investing in new technologies to make
operations more flexible and efficient
We employ more than 800 of
your friends and neighbors