Transcript COMMUNICATIONS GROUP

COMMUNICATIONS GROUP
SOUTH AFRICAN AIRWAYS, UNITED AIRLINES,
EMIRATES , WEBER AIRCRAFT, LUFTHANSA,
INFLIGHT PERIPHERALS, SICMA AERO SEAT,
LABINAL AERO SYSTEMS, TELEFONIX, BOEING,
B/E AEROSPACE & TEAC AMERICA
BACKGROUND
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As an exercise during the Atlanta workshop, teams
were established to examine and recommend
solutions to major problems which are inherent in
the Seat Integration and/or IFE program industry.
The following participants in this particular group
undertook the issue of communications and
management of the IFE program as the task to
examine and recommend positive rectification to
the WAEA members and the IFE/Airline
community for input and resolution.
MEMBERS
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Christopher Holmes
Barney Graves
Nadir Sardar Ali Bhola
Geoff Underwood
Francois Vigier
Herbert Herteux
Christophe Accolas
Ruth Rosenbrock
Conley Holder
Kenneth Zwane
Michael Mayer
Judy Hunter
B/E Aerospace, Seating Products Group
Boeing Airplane Services
Emirates U.A.E.
Inflight Peripherals
Labinal Aero Systems
Lufthansa German Airlines
Sicma Aero Seat
South African Airways
South African Airways
South African Airways
United Airlines
Weber Aircraft, Inc.
Roger Erickson
Dan Vargas
telefonix & Co-Chairman
TEAC America & Co-Chairman
Problem/Issue
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There is a need for a standard method in
establishing roles, responsibilities and
contractual links between the various vendors in
support of an IFE program for both “New” aircraft
programs and “Retrofits” of aircraft.
There are many problems that arise in an IFE
program due to the lack of expedient information
dissemination, unclear responsibility roles and
ripple effect changes that jeopardize delivery
dates
Recommendation:
Program Definition Meeting
 Prior to ITCM
 Airline Run
 Departments Represented:
• Contracts, Purchasing, Program Management,
Marketing, Engineering
 The meeting IS NOT a Technical Design
Meeting
IFE PROGRAM PARTICIPANTS
 Airlines
 Seat Supplier(s)
 IFE supplier
 Airframer
 Peripheral System Suppliers
 Regulatory Agency (if needed)
Meeting Purpose (Deliverables)
 Establish Roles and responsibilities of
participants
• Establish Primary and Alternate contacts of
participants
• Establish ramifications and/or remedies if schedules
if/when not being met.
 Establish Preliminary
Timeline
 Develop Program Organization Chart
• Airline Key Contact players
• Supplier Roles (primary, secondary)
Meeting Purpose (continued)
 Discuss All Known contractual issues
 Verify NDAs in place
 Establish tools of communication
 Define Program Expectations
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what is required at ITCM
what is required at PDR
what is required at CDR/FSC
what is required at FAI