Transcript Gregory Cavoli Vice President/General Manager Enterprise

An Interview with
Interview Protocol
Thursday, January 28, 2010 – 3:00 PM
 Enterprise Holdings Inc. Group 57
Administrative building, (Harrisburg, PA)
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Early experiences that lead to
success as a leader
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First failure at Enterprise, early in career.
Did not receive desired promotion and
acted inappropriately, almost left the
company.
Mentor helped to point out behaviors and
potential successes.
Realized that failure happens, can be seen
as a learning activity.
Early failures help a leader to overcome
adversity later in career.
Effect of moods and emotions on
style and decisions
Keep positive as much as possible,
especially with employees.
 Good attitude can help overcome others
smarter and more naturally talented than
you.
 Keep personal life and emotions out of
the workplace as much as possible.
 Spend time with family and friends
outside of work to keep centered.
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Encouraging others to stay
emotionally healthy
Crucial to a productive, focused
organization.
 Encourage others to keep personal
challenges at home, be positive at all
times in public eye.
 Formal training on work-life balance for
all new hires. Includes money
management and keeping healthy
relationships.
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Three most important factors to
being successful in this position
Having passion for the work. Being
“fired up.”
 High level of integrity. Must be able to
be trusted at all times.
 Personal drive to be the best. Extremely
competitive.
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Personal weaknesses
Sometimes can get too passionate
about an idea.
 To overcome – step back and take a
look at the situation from other points of
view. Ask trusted others for opinions.
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How to get different opinions to reach
a shared vision for the future
Have personal idea written down prior to
initial meeting to refer to when others
add in thoughts.
 Allow individuals time to “hash it out.”
 Be willing to consider other sides.
 Never accept “whatever” as a response.
 When a decision is made, work with
opposition to obtain “buy in.”
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Advice for others in position
Be confident that opportunities exist.
 Reach out to others and be willing to
learn from them.
 Accept that you do not know everything.
 Work towards handling failure and
adversity well.
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References
Multiple articles from:(2008). Business Leadsership. In J. V. Gallos,
Business Leadership. San Francisco: Jossey-Bass.
Leadership. San Francisco: Jossey-Bass.
 What Leaders Really Do? John P. Kotter pgs. 5–15.
 Primal Leadership: The Hidden Power of Emotional Intelligence.
Daniel Goldman, Richard Boyatzis, and Annie McKee. pgs. 16–25.
 Leadership is Authenticy, Not Style. Bill George. pgs. 87-98.
 Want Collaboration? Accept – And Actively Manage – Conflict. Jeff
Weiss and Jonathan Hughes. Pgs. 349-361.
 Learning for Leadership: Failure as a Second Chance. David L.
Dotich, James L. Noel, and Norman Walker. Pgs. 478-485
Heifetz, R. A., & Linsky, M. (2002). Leadership on the Line. Boston:
Harvard Business School Press.