Transcript Slide 1

THE BUREAUCRACY
America’s alphabet soup
McDonald’s vs. DMV
 Rules of Operation
 Workers
 Goals (measuring those goals)
 Acquiring and Using the Factors of Production
 External vs. Internal factors
The Weberian Model of Bureaucracy
 The five characteristics of bureaucracy.
 Division of labor
 Hierarchy-pyramid
 Formal rules
 Maintenance of files
and records-Freedom of Information
Act (1974)
 Professionalization
 Goals-promote the “public good”, but how is that
measured? This causes many people to believe the
bureaucracy is wasteful.
Cost vs. Benefits
Benefits
 Hierarchy: can speed
action by reducing
conflicts over decisions
 Specialization: promote
efficiency because
workers focus on one job
(become skill)
 Formal rules: workers act
with speed and precision
because decisions based
on rules
Costs
 They are large unwieldy
organization that can
create endless paperwork
and delays (red tape)
 Bureaucrats are
unelected public-policy
makers
 Bureaucracies are
expensive and
sometimes
uncontrollable
Neutral Competence
 The idea of neutral competence
• Despite stereotypes, most government
employees work efficiently and
inexpensively.
• Roughly 2.9 million people work for the
government bureaucracy-2nd to Wal-Mart
• The bureaucracy is largely staffed by people
hired for their skills, not their political
leanings.
The Merit System
 The spoils system
 Assassination of Garfield
 The Pendleton Act
 merit system and
the civil service
Functions of Bureaucracy
 Policy Implementation
 Making Policy-delegated legislative authority
because what Congress passes is to vague to be
effective
 Regulation-establish standards and impose
restrictions on violations of those standards
 Collecting Data and Doing Research
 Provide Continuity-elected officials come and go,
bureaucrats never leave which provides for
continuity and professionalization
Organization of
the U.S.
Government
No government ever
voluntarily reduces
itself in size.
Government
programs, once
launched, never
disappear. Actually, a
government bureau is
the nearest thing to
eternal life we’ll ever
see on this earth!
Ronald Reagan, 1964
The Structure of American Bureaucracies
 The Executive Office of the President (President’s closest
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advisors)
White House Staff (the “nerve center”)
Cabinet Departments-directly responsible to President,
but also responsible to their department
Independent Agencies-not part of Cabinet, report to
President, perform specialized functions (NASA, CIA,
EPA); or they regulate the economy and protect the public
(FED, SEC, FCC)
Government Corporations-work off its profits, not funded
by Congress (Post Office, TVA, FDIC, AMTRAK)
Other Bureaus
Privatization-Advantages and
Disadvantages
 Advantages
 Less red tape and
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bureaucracy
More competition
Can obtain special
skills
Improve service quality
Ideology-less
government is better
More choices for
people (school
vouchers)
 Disadvantages
 Incentives to reduce
quality
 Reduced access to
service for the
disadvantaged
 Resulting cost savings
directed away from
taxpayer