Transcript Document

NEW ZAGROSJET SALES SYSTEM
This document has been prepared for the introduction of new sales system
ADS. The as of 12 th September 2014 we will use this new system, has
been created for your request. For your information and we wish good
new sales...
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BOOKING REQUEST
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1.Booking request >
2 . F r o m – To >
3.OW – RT – Return Open >
4.Flight Date >
5.Passenger Details
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CLASS SELECT
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1.Select an available Class >
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2.Check to total Fares (fee+
tax+Service Fee Details)>
3.Check to Flight dates and passengers
4.If everything is ok you can push
button to continue…
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PASSENGER INFORMATION
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1 . C o n t a c t D e t a i l s f o r A l l p a s s e n g e r. C o n t a c t p e r s o n i f N e c e s s a r y
2.Passenger Information Details
Name-Surname-Sex-Phone Number-Mail and Birthdate*
(*For CHLD and INF passenger should be correct.)
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FLIGHT & FARE DETAILS
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1. D eta i l s o f S e l e c t F LIG H T:
Airline-Route-Departure and Arrival-Flt No-Class
2. Fa re s o f S e l e c t F LIG H T:
P a s s e n g e r T y p e - B a s e P r i c e - S u r c h a r g e - Ta x - S e r v i c e F e e
D e t a i l s + To t a l
3.Process Select
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CREATE PRE-BOOKING
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1. D eta i l s o f S e l e c t F LIG H T:
Airline-Route-Departure and Arrival-Flt No-Class
2.Fares of Select FLIGHT
P a s s e n g e r T y p e - B a s e P r i c e - S u r c h a r g e - Ta x - S e r v i c e F e e
D e t a i l s + To t a l
3.Request by info and create Pre-Booking
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PRE BOOKIN DETAILS
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1 . Re s e r vat i o n d et a i l s : P N R - Va l i d T i m e - S t at u s -A gen c y N a m e - U s e r
2.Communication Info
3.Details of flight
4.Details of passenger
5.Operations: Sending SMS-Mail-Special Service Request
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ADDED SPECIAL REQUEST (SSR)
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1.After click to SSR button, open the Added SSS menu
2.All Flight Details
3 . S S R L i s t ( P E T C - W C h … s e c t i o n ) Yo u c a n c h o i s e a s e l e c t a n y
request
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PRE BOOKING AMENDMENTS
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1 .Yo u c a n u s e s o m e o p t i o n s i n h a v e A m e n d m e n t s m e n u
before to TICKET
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NAME CHANGE
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Amendments > Name Change
1- Select to Passenger
2- Name change is possible until 3 character per each passenger
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BIRTHDAY (TYPE) CHANGE
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AFTER BIRTHDAY CHANGE
Amendments > Birthday & Type Change
1- Select to Passenger
2- Type change is possible before per each passenger
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ADD FLIGHT
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DATE CHANGE
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Step by step; Amendments > Change Date
1- Select to New Flight date and Click Continue Button
2- Check new day details, put in request by and click change button.
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PAYMENT
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Step by step; Amendments > PNR To Ticket
1- Select to Payment type (Cash, Credit Cart or if you have other options)
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BOOKING PROCESS
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BOOKING NAME CHANGE
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Amendments > Name Change
1- Select to Passenger
2- Name change is possible until 3 character per each passenger
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BOOKING SEARCH
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Step by step; Flight Reservation> Booking Search>
1- Booking Search area (PNR Number – Name and Surname)
2- Detailed Search area (Enter flight details information and search)
3- Search results. (Booking-Pre Booking-Waitlist)
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BOOKING DATE CHANGE
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Step by step; Amendments > Change Date
1- Select to New Flight date and Click Continue Button
Check new day details, put in request by and click change button.
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BOOKING DATE CHANGE II
Penalty and Price difference details
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BOOKING SEARCH
All Zagrosjet PNR are transferred to ADS with new reservation numbers. But if
necessary you can search for PNR by ticket number, name or flight details.
If you need to find any old record, you can search with Ticket or Old Arbit PNR
Number
Also, you can make Return Open Booking Search too in same menu
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QUEUES MENU
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Queue (Messages)
1- From waitlist to be pre booking passengers comes to here
2- Any seat choice request answers comes to here
3- Cancel PNR or Pre Booking information comes to here
4- Change PNR or Pre Booking information comes to here
5- All schedule change information from Airline, comes to here
6- Pet in cabin, Wheelchair, special meal request answers comes to here
7- Ticket office and Agency change information comes to here
8- All notifications comes to here
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COLLECTION REPORTS
Report > Collection
If you are want can seen all sales details. After complete all necessary information
selected. This area like this old sales system Arbit.
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BOOKING LIST REPORTS
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CIRCUIT REPORT LIST
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LIMIT REPORT LIST
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VISA PAYMENT FORM
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FOR HELP
Mail:
[email protected]
[email protected]
[email protected]
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Phone
+964 750 4184444
+964 750 4204444
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