Transcript STANDARD STUFF MASTER

‘EMPLOYER OF CHOICE’
A simple proposition
Damian Byers
Director – People, Learning & Culture
UnitingCare Ageing
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THE STRATEGY IS ‘TALENT’
TQM
Bus Process
Reengineering
Lean
production
Activity
Based
Costing
‘The war
for talent’
De-layering
Culture regeneration
programs
McKinsey, 1997
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‘TALENT’ DESCRIBES THE CONNECTION BETWEEN ABILITY AND
THE REQUIREMENTS OF THE JOB
• Talent is the
naturally recurring
patterns of thought,
feeling, or behaviour
that can be
productively applied.
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• For the bottom 50th
percentile of
performers in a work
group, training does
not improve
performance.
THE ELEMENTS THAT PREDICT PERFORMANCE
Experience
•Speed
Talent
Skills
•Productivity & Precision
•Longevity
Knowledge
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TALENT WILL CHOOSE THE BEST PLACE TO WORK
yesterday
today
What others say
to others about
us
Focus on external agencies:
promotion of awards and
recognition
Focus on staff: internal ‘Brand
Ambassadors’
What we say to
others about us
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MAKE THE CONTRACT CLEAR…
Q12. Opportunities to learn and grow
Q11. Progress in last six months
Q10. I have a best friend at work
Q09. Coworkers committed to quality
Q08. Mission/Purpose of company
Q07. At work, my opinions seem to count
Q06. Someone encourages my development
Q05. Supervisor/Someone at work cares
Q04. Recognition last seven days
Q03. Do what I do best every day
Q02. I have materials and equipment
Q01. I know what is expected of me at work
Gallup Consulting
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How
do we
grow?
Do I belong?
What do I give?
What do I get?
…AND HOLD MANAGERS ACCOUNTABLE FOR DELIVERING
Select managers for
natural managerial ability
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Provide effective,
structured
development &
coaching
Hold managers
accountable for
driving performance
and building
engagement
FINALLY, FOLLOW THESE THREE STEPS
Focus on the
client
Build a great
workplace
• Make sure that it is not
Secure talent
• Be sure that your
The path to
sustainable
success
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• Hire more people who will
naturally behave like your
best producers. Build a
recruiting and hiring
system that will attract and
identify such people.
managers are
contributing to the
productivity, retention,
and growth of the people
they lead. Measure your
managers on the
strength of the
workplaces they build
and maintain.
only our employees, but
also our clients, that are
our best advocates.
Define outcomes from
the client’s perspective,
and reward managers
and teams that deliver.