Transcript A Dynamic Leader in Today’s Environment

A Dynamic Leader in Today’s
Environment
FGFOA Nature Coast Chapter
April 16, 2014
Diane Reichard, CPA, CGMA, CGFO, CPFO
Agenda
• The Time is Now!
• Developing Leaders
• Learning Opportunities
Our World is Changing
Leadership Inspires - Management Controls
Empowerment - Essential To Organizational Performance
Coaching – Essential to Learning
Communications – Essential to growth and change
Recruiting Talent
The Baby Boomer exodus puts pressure on talent
recruitment efforts:
• Have a “quality” HR Manager
• Understand “who” are the targeted recruits
• Engage your best and brightest employees
• Pay competitive wages above the market
• Be open to change
Retaining Talent
• Who should we retain?
• Workers that want to keep learning
• Those that work even if not financially necessary
If we do not challenge, workers are more eager to retire or change jobs
• How can talent be retained?
• Organization: training, opportunities, promotions,
communication, implement change slowly
• Leaders: feedback, supervision, mentorship
• Subordinates: certifications, evaluations
Leaders Look For Leaders
• Market yourself
• Learn as much as you can
• Participate; be a team player
• Cross-train for higher positions
• Critique your performance honestly
CFO’s – Leaders in
Change Management
• Business Partners
• Change management programs
• More than just financial aspects
• Skilled and experienced people
• Limit success of the project
• Rigorous budget and inflexible
• Understand value of change
What is a Great Leader?
Great Leaders
• Find Purpose
• People First
• Develop Awareness
• Shun Complexity
• Get Personal
Leadership Defined
“Limitless like the ocean are your excellent
qualities.” Dalai Lama
Leadership – the process of influencing people,
by providing purpose, direction and motivation,
while operating to accomplish their tasks and
improve the organization.
Developing Leaders
Leaders must stay focused to:
• Motivate
• Manage
• Mentor
Motivation Leads to
Empowerment
• Motivation – “Everybody at their level wants
some control. They want to matter, and they
want to make a difference.“ General Bill Creech
• Empowerment – When you engage people in
organizational decisions, you develop their
ownership in the organization and this begets
a culture of commitment.
Mentoring Leaders
• Programs help develop future
leaders
• Keeps valuable people with the
organization that will become
leaders
• You become an advocate that
believes in the person and helps
solve problems
Transformational
Leadership
• Emphasizes quality of service
• Encourages others to master work processes
• Involves others in decision making
• Admits error and searches for a better way
How to Transform
•Instill a sense of pride and value to all employees
•Communicate the task and purpose to everyone
•Create cohesion through small team involvement
•Provide team training to increase trust
•Emphasize the importance of all parts of a team
•Allow subordinates to share ideas
•Learn from mistakes and make improvements
Learning is Continuous!
• Technology effects an organization
– Stay current on certifications
– Upgrade software
– Update operational functions
• An organization is filled with many talents
– Value employees to uncover their skills
– Award appropriately; both good and bad.
• Top-down and Bottom-up communications
will increase positive change
Bring Out the BEST in People
• Believe in people to release potential
• Encourage others to expand
• Share stories and philosophies
• Trust them to make decisions
“A leader produces other leaders.” From John C.
Maxwell’s book, Developing Leaders Around You.
“Outstanding leaders go out of their
way to boost the self-esteem of their
personnel. If people believe in
themselves, it’s amazing what they
can accomplish.”
Leadership Influence
Coaching involves building on strengths
Coaches help employees remove barriers to
optimize work progress.
Counseling involves correcting behavior
Counseling helps employees work through
problems that affect performance.
Positive Feedback
• Provide helpful suggestions on how to
improve performance
• Reinforce desirable behaviors with praise,
recognition or rewards that are sincere
and specific
• Reinforce your belief in their ability to do
better and your desire to see them
succeed
Help others reach potential
•
•
•
•
•
•
When satisfied, you become stagnant
Moving forward is making improvement
Pay attention to get action
Control thought patterns
Choose right habits
Cancel bad habits
Thoughts Become Habits
Me – A Leader?
•
Limitations Today
• Be safe; be careful
• Don’t risk
• Don’t fail
• What will other’s think
• Don’t be different
• Listens to internal messages
Failure
•
•
•
•
•
Failure is a detour
Winner admits mistake – learns & corrects
Repeated success breads confidence
Confidence erases fear of failure
Overcome fear by action
• Background - no positive reinforcement
• Wrong conditioning requires us to make
choices to change
Great Communicators
•
•
•
•
Close the loop
Keep the manager updated
Understand the need to be proactive
Realizes the importance to reach out to
manager without having to be asked the
status
Bricks vs. Rocks
• All bricks are the same
– Size
– Material
– Weight
• Rocks are unique
– Various sizes
– Shapes
– Gems
Positive/Negative Game
•
•
•
•
•
•
•
Can
Expect
Knows
Will make
Positively
Do
You (promoted)
● Can’t
● Doubt
● Don’t Think
● Don’t Have
● Maybe
● Don’t
● I (minimize)
Effects of Positive Thinking
•
•
•
•
•
Completes tasks On Time!
Establishes cohesion
Expands potential
Creates an atmosphere that others enjoy
Allows for a smoother conversation
Effects of Negative Thinking
•
•
•
•
•
•
•
Creates clouds
Is contagious
Blows everything out of proportion
Limits potential
Keeps away joy
Hinders others from a positive response
No one wants to be around you
Example
Two men look through prison bars
– One sees mud
– One sees stars
Plane flying
– How do you monitor performance
• Gadgets
• Altitude indicator
Get Involved
Specialization vs. experience in various
functions of the organization
• Broaden your knowledge beyond your strict review
of the numbers
• All functions within an organization impact the
numbers
• Understand various aspects that allow you to
become a better CFO
Get Involved
• Network to build relationships
• Volunteer with professional and state
organizations and local chapters
• Self motivation is a crucial skill for success
• Planning and organization are important
management skills
Helpful Hints
•
•
•
•
•
•
Learn all you can (ask questions)
Train others
Be open-minded to technology changes
Surround yourself with smart people
Promote good behavior
Respect everyone
Helpful Hints
•
•
•
•
•
•
Accept responsibility (ownership)
Take risk and erase fear of failure
Learn from mistakes
Accept challenges
Solve problems objectively
Communicate ideas with others
Contact Information
Diane Reichard, CPA, CGMA, CGFO, CPFO
Chief Financial Officer/ACM
City of Ocala
352.629.8365
[email protected]