Transcript PennDOT CoG

Continuity Planning
for transportation
agencies
1
Why do
we need
continuity
planning?
2
Because…
they need
continuity!
3
Insert
Your
Agency
Logo
Continuity of Operations (COOP) means
many things to many people. To our
agency, COOP means we want to
continue to do the essential things our
customers and partners need, even in
times of emergency.
on this
page as
you wish
4
We will keep ourselves and our customers
safe, secure, and mobile, as best we can.
Insert
We do that best by planning to do it.
Your
This presentation explains how we might
go about planning to continue operations
during an emergency.
Agency
Logo
on this
page as
you wish
5
[Insert name of agency here] is
responsible for:
Insert
Include statements here for your agency
that will focus on broad ranges of
responsibilities for…
Your
•State Departments of Transportation
Agency
•Traffic Management Centers
Logo
• Public Transportation Agencies
on this
page as
you wish
6
Today, we face new kinds of threats, and we still
have the same old threats and dangers we have
always had in transit and transportation agencies.
Threats don’t have to be from man-made causes.
7
Power outages …
flood waters …
stranded passengers …
Communications systems fail
Information technology doesn’t work
Fire is a danger
Key people are not available
8
What continuity planning is…
Prioritizing essential functions
Defining resource needs
Defining personnel needs
Defining communications needs
Testing, exercising, updating
What continuity planning is not…
It is NOT just based on terrorist threats
It is NOT busy work that won’t pay off
It is NOT just a process that gives you a plan for your shelf
9
Goals of COOP planning
Our goals should be to:
1) Promote a
proactive strategy
2) Reduce the
likelihood AND
minimize adverse
impacts of an
emergency
3) Maintain essential
agency functions in
times of emergency
PLAN!
PROTECT!
PERSEVERE!
10
With OR Without Warning!
BIOLOGICAL
NUCLEAR
INDUSTRIAL
CHEMICAL
EXPLOSIVE
12
Our mission…
The [insert agency name] intends to
appropriately prepare for, respond to, and
recover from any loss of personnel,
resources or facilities due to an
emergency solely within our agency, or as
part of a community, regional or national
emergency.
13
Senior leaders
Own the
process
Remain
involved
Make a
commitment
Empower
the planners
14
8 Steps in COOP planning
1.
2.
3.
4.
5.
6.
7.
8.
Initiate process; select, empower team
Assess capabilities, vulnerabilities
Define, prioritize essential functions
Develop, review and approve COOP plan
Develop supporting procedures (SOPs)
Train all personnel
Test plans & equipment; exercise people
Assure continuous maintenance, updates
15
Continuity of Operations
(COOP) Plan
Key Personnel
(COOP Teams)
Delegation of
Authority
Alternate Facilities
Essential Functions
Orders of
Succession
Personnel Issues and
Coordination
Vital Records and
Databases
Interoperable
Communications
Testing, Training and
Exercises
16
The simple explanation
Personnel
Who?
What do
we have to do?
When?
Resources
Where?
Procedures
How?
Facilities
17
Plan implementation
• The damage from an
event could be repaired in
a short time, e.g., matter
of days or weeks, or it
could be so extensive
that it will take months or
years to return to normal
operations at the facility.
• A COOP plan can be
activated in part or in
whole depending upon
the disruption or threat.
18
Plan Implementation
•
•
An event may demand that
personnel evacuate a single
facility for a day or two. In that
case, execution of only the
“Communications” component
and IT recovery of data and
systems may be necessary.
On the other hand, an agency’s
headquarters could be destroyed
by fire or other calamity, which
necessitates full COOP plan
implementation.
19
Plan Implementation
• An effective COOP plan will
outline an executive decision
process for the quick and
accurate assessment of the
situation and a determination of
the best course of action for
response and recovery.
• A decision matrix or flow chart
that ties the agency’s reaction
to the class or level of
emergency is a good tool to
utilize.
20
Plan Implementation
• Having the plan is only part of the
solution.
• Each agency must develop a strategy
for implementing it.
• Teams should be identified to carry
out specific work.
• Checklists should be developed to
remind team leaders and members of
roles and responsibilities, and provide
them with the basic information
needed to carry them out.
21
Resumption Plan Requirements
•
•
Leadership needs to provide
general guidance and policy on
ending alternate operations and
returning to non-emergency
status.
Resumption procedures establish
the specific actions that will be
taken to ensure a timely and
efficient transfer of
communications, direction and
control and vital records and
databases to normal operations.
22
Plan maintenance
Drills
And
exercises
Changes
To be
made
Keep the
Plan up
To date
After
Action
Reviews
Improvement
Plans
23
Who is on the team?
• EVERYBODY
• Upper, middle or lower
management
• Personnel who will carry out
essential functions
• Personnel who will support
essential functions
• Personnel who will form
contingency teams to address the
unforeseen
24