Transcript Slide 1

Human Factors and SMS?
Presentation
By
Eddie Rogan
Aviation Solutions Director
Superstructure Group
www.superstructuregroup.com
What is AQD ?
 AQD is the world’s leading aviation Safety and Risk
Management software, used by more airlines to support
their SMS than any other system
 AQD facilitates application of best practice safety
management and quality assurance principles to effect a
cycle of continuous improvement as defined in the ICAO
SMS process
 AQD provides a comprehensive set of flexible and easy to
use tools to support each phase of the process
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What is AQD ?
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91 Customers
Airlines, airports, ATCs and aviation authorities including....
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91 Customers
We also have an Australian railway customer......................
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How AQD Works
AQD enables your organisation to:
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Gather data from multiple sources
Analyse it with ease
Track documented fixes
Monitor on going operational integrity
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Integrated safety & risk management
Environment Health Human Security
and
Factors
Safety
Safety
Audits
Risk
Assess
A single view of Safety data
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Ops
What is AQD ?
One-stop-shop for safety and risk information
Integrated Risk
Management
IEP
Incidents
Pilots
IOSA
 Safety
LOSA
 Quality
Flight Attendants
Internal Audits
Dispatchers
Airport Staff
Flight Data
 Security
Mechanics
AQD
Human Factors
 Occupational
 Environmental
Ground crew
 etc
Reports
Safety reports, Audits and
Risk Assessments
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A single view of
information
Jim Reason’s Theory
Defences
Occurrence
Hazard
Latent
Conditions
Audit
Programme
Unsafe
Acts
Investigate
Finding
Cause
Action
Report
Finding
Cause
Action
Cause
Action
Action
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Finding
Cause
Action
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How AQD Works - Monitor
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Functionality Summary
 Report Incidents and Occurrences
 Manage Investigations
 Manage Audits
 Identify Causal Factors
 Track Actions
 Manage Risk
 Analyse data
 Communicate to management and staff
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Our Vision
To be the global leader in enterprise risk management information
systems that meets the needs of the converging executive operational
arenas and drives behavioral change
By:
• Expanding an already proven user friendly set of processes
• Leveraging established blue chip industry relationships and
experience
• Delivering automated and integrated best practice business risk
processes across the enterprise
Benefits
• Reduction of risk, costs and disruptions
• Organizational insights
• Process to drive behavioral change
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Realising the Vision
Enterprise Risk
Management
2009 +
Safety & Risk
Management
Aviation Safety &
Quality Management
System
2008-2009
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Thank You.
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