Transcript Introducing .... The Mole System

A Practical and Integrated Risk
Management Solution
By Eddie Rogan
Aviation Solutions Director
Superstructure Group
© Superstructure Group Ltd 2008
2009
www.superstructuregroup.com
www.superstructuregroup.com
1
What is AQD ?
 AQD is the world’s leading aviation Safety and Risk
Management software, used by more airlines to support
their SMS than any other system
 AQD facilitates application of best practice safety
management and quality assurance principles to effect a
cycle of continuous improvement as defined in the ICAO
SMS process
 AQD provides a comprehensive set of flexible and easy to
use tools to support each phase of the process
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Background
 AQD is based on a system originally designed for Air NZ and NZ
CAA
 AQD has been developed by the Superstructure Group, a specialised
aviation software development company
 Over 20 years aviation experience
 Presence in UK, NZ and Australia
www.superstructuregroup.com
Why our Customers buy AQD
•
AQD is the world’s leading software for Aviation Safety and Risk
Management used by more airlines than any other system
•
Return On Investment: enhance safety and reduce costs
– Combine safety, quality and risk information, standardize on best
practice and improve operational efficiencies
– Save on insurance costs by deploying a recognized safety and
quality management system
– Reduce operational disruptions from damage, turnback, go-arounds
or diversion
•
Unique Selling Points:
– Integrated Safety, Quality and Risk Management solution
– Industry knowledge, market credibility
– Proven product, well supported
© Superstructure Group Ltd 2008
2009
www.superstructuregroup.com
www.superstructuregroup.com
4
Our most important asset
(all 94 of them)
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Our Vision
To be the global leader in aviation risk management information
systems that meets the needs of the converging executive
operational areas and drives behavioral change
By:
• Listening to our customers and others in the industry
• Expanding on tried and tested AQD processes and functionality
• Delivering automated and integrated best practice business risk
processes across the enterprise
Benefits
• Reduction in overall risk, costs and operational disruptions
• Aligned processes to drive behavioral change throughout the
organization
• Holistic view of enterprise risk to help high level decision making
© Superstructure Group Ltd 2008
2009
www.superstructuregroup.com
www.superstructuregroup.com
6
Realizing our Vision
Enterprise Risk
Management
Software
Integrated Safety &
Risk Management
Software
Aviation Safety &
Quality Management
Software
• Occurrences
• Findings
© Superstructure Group Ltd 2008
2009
2009 +
2008-2009
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•
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Safety
Financial
Operational/Customer
Legal/Regulatory Breach
Reputation/Brand/Media
Environmental/
Social Responsibility
• Security
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7
AQD Risk Management
Module
• Meets ICAO risk-based SMS as well as customers requirements
• Manages proactive Hazard and Risk identification (Risk
Reviews)
• Documents and manages Risks from any source, including;
incident and hazard reporting, investigations and audit in AQD.
• Manages corrective actions covering the investigation, audit
and risk mitigation processes.
• A single repository for all cause and risk information across the
organization.
• Displays and maintains department and organization wide
hazard and risk registers.
• Generates holistic risk analysis.
© Superstructure Group Ltd 2009
www.superstructuregroup.com
Features
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Proactive and Reactive Risk Assessments
Identifying hazards associated with risks
Extensible Risk Matrices
Configurable Risk Ratings
Multiple Risk and Hazard Registers
Initial and Mitigated Risk Weightings
Management of all risk-related activities (ie
beyond safety management)
© Superstructure Group Ltd 2008
2009
www.superstructuregroup.com
www.superstructuregroup.com
9
Our Design Approach
• Leverage the existing AQD reporting capabilities
• Extend the Finding, Cause, Action model to
accommodate the additional information
required to manage risk.
• Raise hazards against risks to understand the
factors attributable to the risk(s)
• Capture risk information in a consistent way
allowing the same analysis methods to be used
for all causes from risk reviews, investigation and
audit processes
© Superstructure Group Ltd 2008
2009
www.superstructuregroup.com
www.superstructuregroup.com
10
Default Risk Matrix
© Superstructure Group Ltd 2009
www.superstructuregroup.com
Integrated safety & risk
management
Environment Health Human
and Factors
Safety
Security
Safety
Audits Risk/Hazard Ops
Reviews
A single view of Safety data
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One Stop Shop for Risk Information
Integrating all information into one system, AQD
Safety & Risk
Management
IEP
3rd Party Observers
Incidents
IOSA
LOSA
Pilots
Flight Attendants
Internal Audits
Flight Data
Dispatchers
Mechanics
3rd Party Airlines
Ground Crew
Airport Staff
Reports
Safety Reports, Investigations,
Audits and Risk Assessments
© Superstructure Group Ltd 2008
2009
AQD
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Safety
•
Quality
•
Security
•
Occupational
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Environmental
•
etc
One Stop Shop for
Information
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13
AQD Risk Management Process
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How AQD Works
AQD enables your organisation to:
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Gather data from multiple sources
Analyse it with ease
Track documented fixes
Monitor on going operational integrity
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Reason Theory
Defences
Occurrence
Hazard
Latent
Conditions
Audit
Programme
Unsafe
Acts
Investigate
Hazard
Cause
Action
Report
Hazard
Cause
Action
Action
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Cause
Action
Safety
Risk
eReport
Audit
Plan
Occ
AQD Risk
Management
Process
Safety
Assessment
Investigation
Risk
Assessment
Audit
Hazard
Hazard
Register
Finding
Audit
Checklist
Risk +
Risk Value
Risk
Mitigation
Cause
Optional
Risk
Register
Action
Existing Relationship
New Relationship
Optional
Relationship
© Superstructure Group Ltd 2009
www.superstructuregroup.com
AQD Portal
© Superstructure Group Ltd 2009
www.superstructuregroup.com
© Superstructure Group Ltd 2009
www.superstructuregroup.com
© Superstructure Group Ltd 2009
www.superstructuregroup.com
© Superstructure Group Ltd 2009
www.superstructuregroup.com
© Superstructure Group Ltd 2009
www.superstructuregroup.com
© Superstructure Group Ltd 2009
www.superstructuregroup.com
© Superstructure Group Ltd 2009
www.superstructuregroup.com
© Superstructure Group Ltd 2009
www.superstructuregroup.com
© Superstructure Group Ltd 2009
www.superstructuregroup.com
Thank You.
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