Transcript Presentatie Fedict op het Centrumstedenoverleg

Publieke dienstverlening rond de
burger
Walter Van Assche
Luc Van Tilborgh
Vlaamse Centrumsteden
28/06/2010 - Gent
© fedict 2010. All rights reserved
The Belgian context
Belgium
3
is a federal State
authorities at the same level
 federal
3
Communities (language, person)
 3 Regions
10
Provinces
589
municipalities
AIM :
e-government must enable one virtual government consistent to the
customers with full respect for every single competency
The role of FEDICT
FEDICT, an ‘horizontal’ Federal Public Service
Computerization
of Belgian State
– Develop & Implement e-gov strategy
– Support Federal Public Services in their implementation
– Develop & Implement Standards - Guidelines
– Create and operate a common infrastructure
– Manage the Inter-Gov Relationships
– Help to develop customer-centric services that last
Computerization
Belgium,
of Belgian Society
ICT knowledge Region
Organisatie

Fedict

Fedict shared services

Fedict select

Supporting services
Stakeholders

Klanten

Leveranciers

Partners

Medewerkers

Publieke opinie

Beleid, regelgeving
Waarden

Innovatie

Loyaliteit

Integriteit

Proactiviteit

Resultaatgerichtheid

Collegialiteit

Klantgerichtheid
Historiek
2001 n
Fedict opgericht
2002 n
Fedict operationeel
2002-3 n Informatisering van de Staat Implementatie eerste bouwstenenen realisaties van Fedict
2004 n
n
Informatisering van de samenleving Stimuleren van de vraagzijde.
2005 n
n
Service-concept De bouwstenen worden vertaald naar diensten voor de klanten, geconcretiseerd in een dienstencatalogus.
ICT-innovatie- en -kennisregio Fedict profileert België als ICT-innovatie en -kennisregio in het buitenland.
Information Security geïnitieerd
2006 n
Integratie e-gov vzw
2007 n
Matrixwerking Verticale competentiepools (directoraten-generaal) en horizontale programma’s (projecten en diensten).
n
Business Process Management BPM wordt een nieuwe ‘competence’ binnen Fedict.
2008
Reactualisatie en ‘verservicen’ van de bouwstenen
Integratie ICT Shared Services en omdoping tot Fedict Shared Services
E-gov vzw wordt Fedict Select
Evolutie

Netwerkomgeving (Fedman)

Transactieomgeving


UME, FSB
Authentieke bronnen

Toegangs- en
toepassingsomgeving

Beveiligingsomgeving
Matrix

Programma's

Competence pools
Programmastruktuur

Senior responsible owner

PMT

Projecten

Services
Citizen Centricity
COMMON
BACKOFFICE
COMMON
PROCESS
FLOW
COMMON
KEY
MODULES
EAPPLICA
TIONS
TOOLS
ONE COMMON BACK-OFFICE
Building Blocks
SECURITY LAYER
National Portal Website
Federal Service Bus
FEDMAN
Ministry
A
Ministry
B
Ministry
C
…
Ministry
Z
ONE UNIQUE ELECTRONIC KEY:
THE BELGIAN eID
Purpose of the eID project
Prove your identity
 Provide
an electronic identity card to the
Belgian citizen that will allow them to
authenticate themselves towards
different applications and to place a
digital signature
Signature tool
Electronic identity card (eID)
Belgian citizens >12 years old
Children <12 years old
Foreign residents
LOTS OF e-APPLICATIONS
Lots of applications of the eID card
Driver’s license
Healthcare
Home banking
student cards
Proof of membership
SSO, etc.
e-commerce
What can we do with the eID today?

Federal e-gov applications:
 Social
Security: declaring employees status
 Mobility: requesting car license plates
 Online consultation of your National Register file
(https://mijndossier.rrn.fgov.be)
 VPN (teleworking)
 Online tax declaration
 e-notary: signing and deposit of purchase acts
 e-procurement
 e-invoicing for public sector
 etc.
What can we do with the eID today?
Regional
applications:
 Flemish
Parliament: submitting and
electronically signing decrees, questions and
resolutions
 Academy
of Fine Arts Flemish Region:
enrolment via eID
 Vlaamse
Huisvestingsmaatschappij:
enrolment via eID
What can we do with the eID today?
Local applications:
 e-loket:
• Requesting certificates (vb. marriage, birth, ...)
• Requesting change of address
• etc.
 School enrolments
 Enrolment/access to libriaries
 Access to swimming pools
 Access to container parks
 Electronic declaration of death
 etc.
Lots of TOOLS at your disposal
Quick Install
1. Install the eID software
2. Connect the card reader to the computer
3. Consult your data
http://www.belgium.be
Direct access to more than
70 on-line transactions
05/05/2009 | Bruxelles
eID Middleware
Reading of the data – Certificates - Card & PIN
https://mondossier.rrn.fgov.be
www.checkdoc.be

A website to verify whether Belgian identity documents are valid or not:




passport
identity card
residence permit with chip
Registration the first time
sign.belgium.be

Sign documents with eID

Different source formats
supported

Generates signed PDF
Fiscality
eHealth
http://eid.belgium.be
http://map.eid.belgium.be
Lots of MODULES at your disposal
MODULES

FAS:
 Federal Authentication Service via eID

e-LOKET:
 Tool to allow municipalities to offer electronic services to its citizen in a secure way

e-DEPOT:
 Service to allow notaries to faster register acts

PersonService:
 Webservice to allow fast query about physical persons in the public registers

DIGIFLOW:
 User interface the Public Sector uses to get access to the FSB

IAM:
 Identity and Access Management

MAGMA:
 Delegation of powers between two legal entities in order to allow the second to operate
on-line transactions in the name of the first (accountants, social reprenstatives, ...)

e-PAYMENT:
 Service package to allow public authorities to introduce electronic transactions
Standard usage
Standard Process Flows
Standard approach
WEB
FSB
FEDMAN network
Authentic Sources
Example1: citizen files a complaint “theft”
e-LOKET
FAS
e-FORM
Ticket #
FSB
Police
Push
Future developments
Identity and Access Management
CEO of COMPANY
MEMBER of BOARD
IDENTITY
NAME
DATE of BIRTH
LAWYER
PLACE of BIRTH
ACCOUNTANT
GENDER
MEMBER OF
SERVICE CLUB
SOCIAL SECURITY
DRIVING LICENSE
ADDRESS
NATIONALITY
FAMILY STATUS
FATHER
Conclusion

Common and secure back-office infrastructure

Common electronic key

Common rules of usage

Common tools

Common legislation
BUT:

No centralized system

Full political liberty of development by ministry (but with accountability)

Liberty of choice (HW-SW)

Future proof
BETTER SERVICE TO CITIZEN, ENTERPRISE and PUBLIC SECTOR CUSTOMERS
This is for Belgium, but what
about the rest of Europe?
SECURITY LAYER
Country2
Country1
Country
X
…
Country3
Gateway to EU
National Portal Website
Federal Service Bus
FEDMAN
Ministry
A
Region A
Ministry
B
Region B
Municipality A
Ministry
C
Region C
Municipality B
…
…
Ministry
Z
Region Z
Municipality C
…
Municipality Z
EU pilots that work on
cross-border interoperability
Th@nk you!
Luc Van Tilborgh
Program manager AIM
Maria-Theresiastraat 1/3
Bruxelles 1000 Brussel
TEL +32 2 212 96 10
FAX +32 2 212 96 99
[email protected]
www.belgium.be/fedict