Transcript Document
DCM 7.2: The Convergence of Facilities & Data Center Management David Connors, Drawbase Software Evan Kontos, Drawbase Software 1 DCM 7.2: The Convergence of Facilities & Data Center Management In the current economic and technology environment, facility managers are being asked to handle more complicated infrastructure with less resources. These organizations and their related facility and real estate staff are tasked with finding new efficiencies and tools in order to handle this consolidated set of real estate, asset and IT infrastructure requirements. This session will explore these requirements and how facilities managers can leverage new technology and techniques to effectively manage this very dynamic 21st century building infrastructure environment in a holistic, unified structure. The focus will be to drive down operating costs while maintaining a world class workplace environment which supports the mission of the organization. 2 Evan Kontos Bio Mr. Kontos is an Executive with DRAWBASE Software and VP of the IFMA Information Technology Council. As a graduate of Pratt Institute with a Bachelor in Architecture degree, he has been in the architecture and space management industry since 1985. He has consulted with over 800 companies in that time to assist them in implementing Workplace Management solutions by leveraging both leading edge technology and industry best practices to drive down operating costs and maximize operational efficiencies. David Connors Bio Mr. Connors is the Director of Sales for DRAWBASE Software. He is responsible for all aspects of client business management and strategic alliance relationships. He has over 24 years of experience in the AEC and FM market in assisting organizations in implementing workplace management solutions to drive down real estate and asset management operating costs and has extensive experience with all types of facility organizations including Government, Healthcare, Manufacturing, Education, and Commercial market segments. 3 Presentation Goals How can I optimize my current facilities and IT operations thru the use of the latest generation of integrated CAFM and DCIM technology • Why does this issue warrant my attention • What business functions does it impact • What benefits does this convergence of CAFM and DCIM technology bring to my organization • What are the potential drawbacks to my organization if we look to implement this convergence of CAFM and DCIM technology strategy • What are the common business elements this impacts • How does integrating with complimentary applications support our organization’s infrastructure management strategy 4 Asset values are rising Production Equipment Linear Assets $5.8 Trillion in the utilities industry alone Over $10 Trillion IT Hardware and Software $52 Billion in the Fortune 500 alone, HW only Facilities $162 Trillion 70% of total value 5 Why should anyone care about Datacenter and Facilities Management Convergence? • In fiscal year 2010, the U.S. government used an astounding 1095.7 trillion BTUs of energy. • In 2011, U.S. data centers alone spent an estimated 11.5 billion dollars on energy, up 3 billion dollars from 2007 • IT alone consumes over 40% of energy from the average business. • The cost of accommodating the average office worker typically runs between $10,000 and $15,000 per employee, per year in the United States. • 70 percent of every IT dollar is spent on managing the current data center environment. 6 What does Datacenter and Facilities Management Convergence mean to you? Benefits • All facilities infrastructure responsibilities fall under a single group • All facilities systems can run consolidated technology solutions • Potential for consolidation of building infrastructure components • Reduce overall facilities management costs • Higher visibility of facilities operations within the enterprise Drawbacks • All facilities infrastructure responsibilities fall under a single group • Rapid resolution of problems required • Higher visibility of facilities operations within the enterprise 7 The core FM functional areas impacted Facilities Management Information • • • • • • • • • • • Physical Building Structure Asset Management (Furniture, Office and Building Equipment) Tele-data including outlets and wiring Doors, Windows and other Architectural elements Building Engineering Components Security Systems including cameras, readers and sensors Electrical Systems Gas Systems Manufacturing Systems Plumbing Life Safety Equipment including Fire protection 8 The core DCIM functional areas impacted DataCenter Information • • • • • • • • • Data Center Physical Layout Raised Floor Systems HVAC Systems including environment sensors Hardware Racks Computer Servers, Routers, Hubs Electrical Systems-Power Management Fire Protection Systems Plumbing Life Safety Equipment 9 The core FM functional areas impacted Sources of Data to Manage Convergence Requirements • • • • • • • CAD floor plans Related CAFM system data Resource Scheduling Systems (i.e. conference room booking) Real Estate/Lease Management Systems Building Management Systems Building Monitoring Systems Outside Consultants for Furniture, Planning and Building System Management 10 The core functional areas impacted Sources of Data to Manage Convergence Requirements • • • Legacy ERP Systems including HR (i.e. PeopleSoft, SAP) and Financial Management Systems EAM/Maintenance Systems (Maximo, Infor EAM, Oracle) Legacy IT Service Management systems (Remedy, Indus) 11 The core FM functional areas impacted • • • • • • • • Space Design & Management Occupancy Planning and Management Move Management Asset Management IT Infrastructure Management Building Infrastructure Management Business Resumption Planning Data Center Management 12 Effective Space Management • • • • • Documentation and tracking of all workspace areas Allocation of space based on department, cost center or business unit Chargeback of occupancy costs to respective business unit Occupancy costs versus contribution to organization’s P/L Regulatory reporting compliance (i.e. Medicare reimbursement) 13 Effective Occupancy Planning • • • • • • • • Occupancy Scenario Planning Building Stack Plans Headcount and Space Projections Employee space standards Hoteling or “Hot Desking” Department or Business Unit space forecasts Property Acquisition/Disposal Review of building workspace efficiency prior to occupancy (loss factor) 14 Effective Move Management • • • • • • Track moves thru entire lifecycle process Manages staff additions/deletions and moves Manages individual and groups Supports multiple scenarios for initiating moves including EAM and PeopleSoft integration Support business rules for defining client’s unique move requirements Records each move in order to provide KPI level reporting 15 Effective IT Asset Management • • • • • • Documentation and tracking of all workspace assets Allocation of asset costs to business units or cost centers Integrated asset management strategy for building and IT assets in a converged environment Decrease in maintenance costs based on proactive manage of assets and real estate Support for all regulatory reporting compliance requirements Aligns assets and real estate to corporate mission 16 Common Facility Requirements •Parking •Bathrooms •Corridors •Office Space •Cafeterias •Conference Space 17 Common Business Requirements •Space Management •Rack Space •Corridor Space •Equipment Space •Building system support space •Environmental •Cooling 18 Common Business Requirements •Infrastructure •Lighting •Electrical •Plumbing •Data Network •Security •Facility Access 19 Benefits of Unified CAFM and DCIM Platform • • • • • Documentation and tracking of all workplace and IT assets in single system Complete workplace and asset visibility Controlled, secure graphic and database system Supports all IT security system requirements for data access management Support for all regulatory reporting compliance requirements 20 Benefits of Unified CAFM and DCIM Platform • • • • • Single vendor/single system provides lowest TCO possible Lower annual maintenance and support costs Information controlled based on user rights and privileges Environment provides tools for both “power users” and executive level audience Industry standard support for all legacy ERP and point solutions 21 Up and Coming Industry Trends • Facilities Managers becoming more specialized • Raised Floor Management • Rack Management • Data Cabling Management • Electrical Infrastructure Management • Plumbing Infrastructure Management • HVAC Management • Facilities Management group responsible to equipment level • Physical Installation of Asset in rack • Physical attachment of Asset to building infrastructure • Physical connection of Asset to data network infrastructure 22 23 24 25 26 27 28 29 30 31 32 33 Thank you David Connors, Drawbase Software (617) 314-6967 x1 [email protected] Evan Kontos, Drawbase Software (973) 927-6814 [email protected] www.drawbase.com 34