CREATIVE PROBLEM SOLVING

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Transcript CREATIVE PROBLEM SOLVING

CREATIVITY
in
TRAINING
An overview of Creative Problem
Solving Tools and Techniques
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TRAITS IDENTIFIED IN
CREATIVE PEOPLE
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The ability to find appropriate problems
The ability to defer judgement
Desire for originality
Failure to conform to social pressure
Tolerance of ambiguity
Deep commitment (needed to acquire
sufficient & specific knowledge).
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Why Creative Problem
Solving (CPS)?
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Develop practical interpersonal and
communication skills
Improve the capacity to think creatively
Experience intellectual challenge and
growth
Learn to overcome barriers & habits
Strengthen the ability to manage diverse
groups
Utilization of tools to help define
complex problems, generate solutions and
transform solutions into action
Adapted from: http://www.buffalostate.edu/centers/creativity/General/Benefits.html
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Osborn/Parnes
CPS Model
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Objective (Mess) Finding - identifying the goal,
challenge and future direction.
Fact Finding - collecting data about the problem,
observing the problem as objectively as possible.
Problem Finding - examining the various parts of the
problem to isolate the major part, stating the
problem in an open-ended way.
Idea Finding - generating as many ideas as possible
regarding the problem, brainstorming.
Solution Finding - choosing the solution that would be
most appropriate, developing and selecting criteria to
evaluate the alternative solutions.
Acceptance Finding - creating a plan of action.
Davis, G. (1998). Creativity
is Forever. Kendall Hunt
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Explore the
Challenge
It would be great if…
I wish…
(Mess & Fact Finding)
Generate Ideas
(Problem & Idea Finding)
Prepare for Action
How to…
How might…
In what ways might…
What might be all the…
What I see myself doing is…
(Solution & Acceptance
Finding)
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“If I find 10,000 ways something won’t work, I
haven’t failed. I am not discouraged, because
every wrong attempt discarded is just one more
step forward.”
Thomas Edison
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By adding one line, turn
this:
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Into 6
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Why are the following
statements true?
3 + 3 = 8
8 – 0 = 0
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MISTAKE
QUOTIENT
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Creativity can solve almost
any problem. The creative
act, the defeat of habit by
originality, overcomes
everything.
George Lois
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Creative Techniques
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Generating lots of ideas
Combining existing ideas in different
ways for new purposes
Seeing the same thing but thinking of
something different
Selecting unique and useful ideas and
solutions to everyday challenges
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Divergent Tools
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Brainstorming
Mind mapping
Pluses, Potentials, & Concerns
Forced Connections
– Words
– Pictures
– Analogies
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Divergent Rules
• Defer Judgment
• Piggyback on other
ideas
• Strive for Quantity
• Record, don’t discuss
• Seek unique ideas
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Convergent Tools
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Hits & Clusters
Card Sort
Rank Order
Evaluation Matrix
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Total
Interviewee A
Interviewee B
Interviewee C
Interviewee D
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F
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F
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M
F
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Criteria (1-5)
1 = Lowest desirability
3 = Moderate
Evaluation Matrix
5 = High desirability
Ask: Will it…does it…meet the criteria.
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Convergent Rules
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Use Affirmative Judgment
Be Deliberate – avoid snap judgments
Work to improve options
Be open to novelty
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Practice Brainstorming
• How might we use “creativity in training”?
– Defer judgment
– Utilize tools to develop presentation
– Offer “Affirmative Judgment” tool as an
evaluative component
– OTHERS????
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It is not the strongest of the
species that survive, nor the
most intelligent, but the one
most responsive to change.
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- Charles Darwin
Websites
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www.buffalostate.edu/centers/creativity
www.mycoted.com
www.cpsb.com
www.rogerfirestien.com
www.mindtools.com
www.creativelearning.com
www.ccl.org
www.positive-way.com/business/evaluati.htm
www.myskillsprofile.com
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