Transcript VT PowerPoint Template2 - New River Community College

Be an Interviewing
STAR:
Learn How to Shine in Your
Next Interview
Pam Herrmann
1
Career Advisor
Purpose of an Interview
• For the Employer
• To successfully identify qualified and competitive
candidates for position openings.
• To select the candidate(s) whose skills, knowledge, and
values match the needs of the position and department.
• To determine who will be a successful, satisfied, and
“lasting” employee.
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Purpose of an Interview
(continued)
• For the Candidate
To identify an employing organization that offers an
opportunity which ...
• allows pursuit of short and long-range goals
• is of interest
• will provide challenges
• is a good-fit (corporate culture, skills, values)
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Behavioral Interviewing
Is where employers predetermine which skills
are necessary for a job and then ask very
pointed questions to determine if the candidate
possesses those skills
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Behavioral Interviewing
Basic premise behind Behavioral Interviewing is:
The most accurate predictor of future performance
is past performance in a similar situation.
How Behavioral Interviewing
Differs
Traditional Interviews
• How would you behave in a
particular situation.
• Hypothetical
• The interviewer will allow
for theories and
generalizations.
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Behavioral Interviews
• How did you behave in a
particular situation?
• Actual
• The interviewer will want
details.
Why Employers Use
Behavioral Interviewing
• Base hiring decision on performance and
ranked responses to questions, rather than “gut
reaction”
• Provides company a more legally defensible
employment process
• Enables employer to consider applicant’s skills
for a specific position even when applicant has
no prior experience in such a job
Preparing to Conduct a Behavioral
Interview
• Look at job listing and job description
• Identify key KSAs (Knowledge, Skills, Attributes)
• Identify other important experiences and
personal qualities
• Formulate questions to elicit evidence of the
desired KSAs and qualities through the
candidates responses
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Example: Senior Assistant Director
of Career Services
Duties include providing leadership for the Job Search
Team including supervision of team members,
maintaining and creating innovative programs related to
students’ post graduation plans, program assessment,
and budgeting. Other duties include advising on career
exploration, experiential education, job search and grad.
school plans; developing and presenting seminars;
teaching career exploration course; serving as a liaison
to one of the colleges; periodic interactions with
employers; and coordinating special projects.
To be successful in this fast-paced work environment,
candidates should be energetic, organized, detail
oriented, and possess strong interpersonal,
communication and team skills.
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Behavioral Questions
1. Tell us about your experience supervising a
team in the past. Was that team successful?
2. Give us an example of an innovative and
creative program that you initiated.
3. Describe a project or assignment you have
been responsible for that required great
attention to detail.
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How to Prepare for the
Behavioral Interview
 Recall recent situations -use favorable behaviors,
traits, or actions
 Prepare short descriptions,
but be prepared to go into
more detail
 Each story should have a
beginning, middle and end
BEGINNING
MIDDLE
END
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How to Prepare (continued)
 Use examples that have positive results or
outcomes
 Be honest and specific
 Analyze the job
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During the Behavioral Interview
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•
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•
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Interviewer works from a profile of desired behaviors
Expect the interviewer to question and probe
Focus - what is important to the interviewer
Interviewer might be taking copious notes
More structured
Sample Question
“Give an example of when you worked on a
team to accomplish a task or project.”
- What was your role?
- What were the results/outcomes?
- What would you have done
differently?
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Formula for Answers: STAR
• Situation: Describe the situation
• Tasks: What needed to be done?
• Action: What did YOU do?
• Results: What happened?
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Base Examples On:
• Previous jobs
• Volunteer work
• Classroom experience
• Hobbies
• Leisure activity
** Apply your response to the workplace
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Why Behavioral Interviewing
Works
• Follows a structured interview format
• Based on well defined job requirements
• Uses questions focusing on behavior related to
the job
• Applied equally with all candidates