Transcript AIM Management Organization

NETC N6 Status Update
to AIM FRB
Bruce Bare, NETC, N62
Tiffany Dombrowski, AIM Pgm Mgr,
NAWCTSD
18 Sep 12
Overview
• Enterprise Training Management
Framework (ETMF) working group
objectives
• ETMF status and progress
• CeTARS: CMS and eTEM modules
ETMF Working Group Charter
•
ETMF Working Group objectives:
•
Business Opportunity:
•
Goal/Benefit:
•
Expected Outcome:
document/analyze existing, “As-Is” state
of core business processes required to develop, manage and deliver training curricula, and
analyze data to determine duplication, inefficiencies, process improvement opportunities to
adjust business practices/rules to maximize IT support resources
legacy systems for authoring/developing curricula,
managing training resources, students and courses created as stand-alone systems,
which, in many cases, do not share information requiring same information to be
manually entered multiple times contributing to data entry errors and wasted manhours of productivity
Maximize efficiencies by aligning legacy systems which support
stand-alone processes into an integrated framework designed to effectively develop,
manage, and deliver training to the end user – analyze high impact areas along the
core value stream – identify 5 to 6 core processes which are target areas of value by
making process improvement, reducing duplication, increasing data validity and
training productivity
list of high value core process/steps that can be
improved and of non-value added/nonessential process/steps that can be killed
ETMF Status and
Progress
Enterprise Training Management
Framework
(ETMF)
Naval Education and Training Command,
Russ McNair,
NETC N62
18 Sept 2012
7/16/2015
Unclassified
5
NETC Portfolio Management
Strategy
Sets the agenda for governance,
the foundation for all activity
Governance
“If it doesn’t further the strategy,
it doesn’t get architected”
Enterprise Architecture
Design with the “To-Be” Solution in mind,
“Without Architecture it doesn’t get built”
The Portfolio
An evolving set business solutions designed to
execute the strategy
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6
ETMF Overview
1. Document and analyze the existing, “As-Is” state
 Align Core E2E business processes required to develop, manage and deliver training
curricula
2. Analyze the data to identify duplication, inefficiencies,
opportunities for process improvement
 Improve the User Experience and apply best business practices to maximize IT support
resources
3. Assess current system design & interfaces between core
training management systems
 Determine most efficient alignment and identify opportunities to leverage best practices
4. Recommend strategies that support NETC’s ability to
continue the quality and quantity of training

7/16/2015
Create a plan to modernize the IT Systems while looking for funding offsets
7
Integrated E2E Business Processes
Perform
Job Duty
Task Analysis
(JDTA)
Perform
Front End
Analysis
(FEA)
Perform Content
Quality Review for
Content Re-Use
or Re-Purpose
Develop
Business Case
Analysis
(BCA)
Develop
New Course
or Revise
Existing Course
and Pilot
Develop
Training
Project Plan
(TPP)
Deliver
Course of
Instruction
AIM
NETC Course Development / Revision End - to - End Process
Manage
Learning Content
SCORM
Packages
Host
Learning
Content &
Forward course
completions
Implement Course
Assessment
and Survey Tools
Deliver Course
Content via
Self Paced (CBT)
or Instructor Led
Training (ILT)
Deliver
COI via
Robust Instructor
Tool Suite
Track Student
Training &
Execution
Management
LMS
NETC Content Management / Delivery End - to - End Process
Construct
CIN / CDPs
Mange Course Data
(capacities, ratios,
course lengths ,
etc.)
Schedule Classes
& Spread Quotas
Monitor Course,
Classroom, and
TTE Utilization
Ensure Student / Course
Completions & Maintain
Instructor
Certs and Quals
CeTARS
NETC Course, Classroom & Student Management End - to - End Process
Perform
IT & TTE
Equipment
Inventory
& Report
Associate
Assets with
Physical Attribute
(Bldg or Room)
Determine
Equipment
Requirements
List (ERL)
by CIN/CDP
Map specific
IT and non-IT TTE
to CIN / CDP
& Classroom
Perform Equipment
Check-in & determine
Shortage /
Deficiencies
(ESL ,ITER, TDRs)
NETC Training Enterprise Asset Management End - to - End Process
Report
Equipment
/ Classroom
Utilization &
Analysis
eTEMS / eTRMS
7/16/2015
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7/16/2015
9
ETMF “As-Is” Baseline Actions
Process Mapping: Value Stream Analysis
• Created multimedia CPI tool for analyzing VSA “string chart”
• SME One-on-one Process Mapping and Archival Document Collection
Data Mapping: Authoritative Sources
• Mapping of Critical Core Capabilities and Services
• Delivered Course Master Schedule process maps and storyboard
• Delivered Testing and Assessment process maps and storyboard / Reqts
• Continued discovery, analysis and mapping of RRL/ERL
System Integration: Concept of Operations
• Initial analysis of proposed Services for Open Systems Architecture Design
• Evaluate essential Interfaces between CeTARS, AIM, ETMDS (LMS), eTRMS
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10
“AS –IS” DATA FLOW BETWEEN
END-TO-END PROCESSES & SYSTEMS
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11
ETMF Process Issues
Process Mapping: Value Stream Analysis
• Poor Integration Exists Between ETMF Systems
– eLearning /Content Delivery System is not currently integrated with
the Schoolhouse Management System
– Training Content Management System is not automatically integrated
with the Schoolhouse Management System
– The enterprise Scheduling System is not integrated with any other
Training System - (stand alone)
• Processes are Systems Centric
– Legacy systems built to support separate business functions:
(Course Development; Content Delivery; Student/Course Management
and Resource/Asset Management)
• Organization Aligned to Manage Systems Separately
• SMEs are Typically 1-Deep
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7/16/2015
ETMF Life Cycle Data Mapping
Data Mapping: Authoritative Sources
• Course Master Schedule (CMS) Data –
– Where is it used and by whom?
– Which system is the authoritative? (If AIM change - Policy and Culture)
• Required Resource List (RRL) Data
– Three distinct variations (RRL, ERL, ESL)
• Configuration/Change Management Policy (CCB)
– SOP for producing standard work plan
• Assessments & Surveys – Multiple systems
– Validate Requirements and capability analysis
•
•
•
•
•
•
Course Completions & Man-day Accounting – Currently manually entered
Training Requirements Capacity/Feasibility – Time-consuming, manual process
Class Schedules – Multiple systems with same capabilities
Course Content Creation & Management – Content created & stored at LC/LS
CeTARS Course Entry & Manipulation – Manual, time-consuming, non-intuitive
More (?) - Based on SME Survey Results
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7/16/2015
Future Integration Opportunities
System Integration: Concept of Operations
• Immediate State - (Enhance)
 Improve Interfaces & Identify Services
 Perform Preliminary Open Architecture (SOA) Analysis
• Interim State - (Redesign)
 Expand CeTARS to include other system’s functionality and eliminate
redundancy and duplicate system functionality
 Improve the Graphic User Interface (GUI)

Future / Ideal State - (Modernize)
Option 1 - Modernize ETMF (SOA Platform) w/Authoritative Data Stores
Option 2 - Develop a Federated ETMF Roadmap
14
7/16/2015
ETMF Next Steps
Process Mapping: VSA / CPI – Tollgate Review 9/12
•Identify Stakeholders Responsible for Each Key Process Owners (DONE)
•Finalize VSA documentation and develop ETMF COI within NKO (DONE)
•Determine METRICS for key processes
•Conduct an Ideal/Vision workshop and develop “To-Be” end-state
Data Mapping: Phase Requirements Releases (RRL, Tests/Surveys)
•Continue mapping and critical analysis of data across entire Life Cycle
•Continue critical data target architecture mapping (Logical Data Schemas)
•Finalize and deliver recommendation for assessments tools, RRL/CCB routing
•Leverage Governance Boards (FRBs, CCBs) to perform CM prioritizations
System Integration: Roadmap for SOA / Modernization
•Deliver final version of partial enterprise architecture (Federated Profile)
•Continue to perform SOA analysis and leverage best business practices (e.g., CANES)
•Determine scalability and ratio of e-Learning (IMI) to Instructor led (ILT) delivery
•Determine best functional design for ETMF architecture based on project findings
7/16/2015
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CeTARS: CMS Module
• AIM I/II CMS re-engineering recently
completed per requirements from FRB
Working Group
– Expanded functionality
– Extended from CIN level to CDP level
• NAVEDTRA 136/CPM
– RIS in process for updates
– Key integration with ongoing CPM/LO Module
enhancement for versioning
eTEM Status and
Progress
Enterprise Training Equipment
Management (eTEM)
Bruce Bare (N62)
Naval Education and Training Command
07 SEPT 2012
Unclassified
eTEM
Vision Statement

Create an authoritative data source for NETC’s
training equipment, focused towards providing NETC
staff with real-time current inventory analysis tools

Provide Learning Centers and their direct report
commands with the inventory management tools to
 Assess
their ability to meet equipment requirements
 Conduct inventory control functions
 Track inspection/rework planning and results
 Collect and report trainer utilization
 Support physical inventory custody requirements
Information Flow- “Configuration
Management Plus”
Learning Center
CeTARS
eTEM
Courses
Deficiencies
Trainers
Equipment
Inventories
eTEM Functionality
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eTEM Functionality
 Course Configuration Tracking
 CIN C2M2 Oversight and Equipment Tracking by Course
 Impacts To Training Or Training Deficiencies
 Track impacts and abatements, deficiency types, material/equipment shortages
 Inventory Management
 Equipment Lists and Asset Tracking,
 Equipment Requirements (RRL) Management
 Authoritative Identification, Referenced by CIN, Resolution Tracking
 Custody Management
 Track on-hand material, sub-custody items, authorized borrowers
 Trainer Configuration & Support Management
 Track trainer configurations, PIT Designations, Trainer Overhaul/Rework and
Inspections
 Publication Management
 Tracking, Monitoring, Maintaining Publications
22
eTEM Draft AIM Change Request
Language
 Implement changes to Content Planning Module (CPM)
 To provide capability of importing training equipment
requirements data into the RRL
 RRL section of CPM/LO TPP process model exists within the
current AIM II application via the current 'CNATT ERL Import'
feature.
CeTARS: eTEM Module
Curriculum
Development
(AIM)
Training & Student Management
(CeTARS)
Classroom Management (CIN/CDP)
AIM I/II
- PPP/TPS (AIM I)
- CTTL (AIM II)
- LP/TG/test items
- RRL
- TPP/TCCD
Student Mgmt and Schedule
ERL
Training Asset
Management
CPM
- JDTA
- learning
objectives
- curr. outline of
instr.
- TPP/TCCD
- RRL
ATEM (current)
eTEM (in dvlp)
ERL
Legend
Existing ATEM and eTEM flat file interface
Planned eTEM flat file interface
Proposed eTEM Web service interface
Questions?
Backup Slides
ETMF Back-up Slides
7/16/2015
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Charter Tasking
“This project will involve documenting and analyzing
the existing, "As-Is" state of the core business
processes required to develop, manage and deliver
training curricula, and analyze the data to determine
any duplication, inefficiencies, and/or process
improvement opportunities to adjust business practices
and/or rules to maximize IT support resources. “
(Supports NETC Integrated Business Plan (IBP) 2.4.2,
3.1.1, and 3.1.2)
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7/16/2015
Demand Signals
• Functional requirements (Users)
– Changes to functionality
• Technical requirements (FAM, NETWARCOM)
– Compliance driven requirements (IAVA, version
change)
• Policy & Procedures (Stakeholders, OPNAV)
– Changes to the guidance for using an application
or system.
All changes require Executive Sponsor approval
7/16/2015
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NETC Information Governance
•
Our Thinking About Governance Is Too Narrow
– Too Focused on Information Systems (esp CeTARS)
– Not Focused Enough On Information
– Much More Than Managing System Change Requests
•
NETC Problems With Training Management Functions, Processes and Business
Rules Affect Information Management
– Lost Corporate Knowledge,
– Processes and Business Rules With RIT, Multiple Reorganizations (e.g. The
“TPC” Function)
– Production And Quality Of Information
– System Functional & Technical Requirements Not Effectively Specified
•
NETC Information Governance Should Incorporate:
– Support For EIM And Data Stewardship,
– Incorporate FRB/CCB Structure
– Address Functional Area Policy
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7/16/2015
eTEM Back-up Slides
32
7/16/2015
eTEM
Envisioned Features & Advantages
33
•
For Naval training staff-members who need to access or update
information about training equipment, the CeTARS “enterprise
Training & Equipment Management (eTEM)” module delivers realtime access to an authoritative data source of training equipment
located throughout the NETC claimancy.
•
By providing Headquarters, Learning Center and Learning Site
managers with software tools to analyze, manage, monitor and
report on inventory oversight responsibilities, eTEM breaks the
paradigm of other schoolhouse inventory systems by linking the
equipment data to the Courses managed within each activity.
•
eTEM will allow users to determine equipment requirements for the
commands training curriculum and, using on-hand inventory levels,
find equipment shortages and excess materials.