Transcript Chap 16 Performance Management

Dana Janots
Caldwell College
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Introduction
Performance Management
 What PM is
 How to do it
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Pinpointing the problem
Determining Functional Variables
Summary
Additional information
Application of principles of behavior to:
 Individual clients
 Entire staff
 Workplace environments
Target behaviors:
 clinical problems- maladaptive, SIB, aggression
Off task behaviors- wasteful, unsafe, unproductive
Bailey & Burch, 2010
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Sub-discipline of ABA
Areas of OBM application include:
 Performance Management (PM)
 Behavioral Systems Analysis
 Behavior-Based Safety
obmnetwork.com
“management of individual employee or a
group of employees through the application
of behavior principles”
obmnetwork.com
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Behavior analytic principles applied to:
 Business
 Industry
 Organizational settings
Bailey & Burch, 2010
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Journal: Journal of Organizational Behavior
Management (JOBM)
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Specialty field of behavior analysis
 Journal: Journal of Organizational Behavior
Management
 Conference: FABA/OBM
▪ Conference
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Specialty field of behavior analysis
 Journal: Journal of Organizational Behavior
Management
 Conference: FABA/OBM
▪ Conference
 OBM Interest Group
▪ SIG
Abainternation.org
“Performance Management is a systematic,
data-oriented approach to managing people
at work that relies on positive reinforcement
as a major way to maximize performance.”
-Aubrey Daniels
Bailey & Burch, 2010
Credited with starting the field
of PM in the 1960s
 1st editor of JOBM
 Author of Performance
Management: Changing
Behavior that Drives
Organizational Effectiveness
 Founder of Aubrey Daniels
International
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Initial Referral
 Work with a contact
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Pinpoint the problem
 Direct observation
 Informal data collection
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Decide on a target behavior
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Collecting baseline data
 Direct observation
 Existing records
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Find the functional variables that affect the target
behavior
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All behavior has a cause!
Where to look?
 History of the individual
 Discriminative Stimuli
 The behavior
 The motivation system / Response cost
 Schedule of reinforcement
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Antecedent- analysis of the environment
prior to pinpoint behavior
 What behavior is expected?
 Prompt for the behavior?
 Is the supervisor present?
 Is feedback/reinforcement provided?
 Personal problems?
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Equipment
 Is it needed?
 Does it work?
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Physical Environment
 Conducive to good performance?
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Process Analysis: examining parts of a chain
 Is the task done efficiently?
 Can the chain be streamlined
 Can steps be eliminated?
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Training
 Can you actually observe the behavior
 Can the employees possess the skills?
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Contingencies of Reinforcement
 Is there an observable effect to behavior?
 Are competing behaviors reinforced?
 Is there response cost/punishment?
 Is there feedback for the behavior?
 Intrinsic /extrinsic reinforcement?
Activity!
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Proposal must include:
 Scope of work
 Cost
 Time estimation
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Performance
Management
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PM process similar to
clinical consultation
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Pinpointing the Problem
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Determining Functional
Variables
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Submit a Proposal
Questions/Comments
Aubrey Daniels. (2013). Website
www.aubreydaniels.com
Bailey, J. S., & Burch, M. R. (2010) 25 Essential skills &
strategies for the professional behavior analyst. Routledge.
OMB Network.com
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