Transcript Slide 1

Department of Employment,
Training and Rehabilitation
2004 -2005 Employers Survey
BY:
Pamela Gallion
Peggy Perkins
University of Nevada, Las Vegas
Client Pre-Assessment Results
 Total of 805 pre-assessments returned!
 Geographic distribution of returns
 41% - Reno/Carson City/Sparks
 34% - Las Vegas
 26% - Other Community
 Program applying to
 85% - BVR
 8% - BSBVI
 7% - Not sure
Services Needed to Obtain Work
68%
70%
Services Needed to Obtain Work
56%
60%
54%
60%
46%
50%
40%
30%
20%
10%
0%
Job Training
Job Referral
Voc / Career
counseling
School
Program
Assistive
Technology
Client Expectations of Rehab
Counselors
Clients Expectations of Counselors
70%
60%
57%
61%
49%
48%
50%
40%
26%
30%
20%
10%
0%
List of
Employers
Refer to job
Learn new job
choices
Assistive
Technology
Other
Other services include: “testing”, “money for college”, “money for a
van”, “glasses”, “a wig”.
Client Expectations of Program
Length
Clients Expectations on Program Length
37%
40%
35%
26%
30%
25%
20%
16%
20%
15%
10%
5%
0%
Less than 90 days
90 - 180 days
180 days to a year
More than a year
Demographics
 Age
 Mean – 41 years of age
 Median – 42
 Mode – 18
 Gender
 Female – 52%
 Male – 48%
Demographics
 Race / Ethnicity






White / Caucasian – 72%
Black / African American – 13%
American Indian/Alaska Native – 4%
Asian – 2%
Pacific Islander – 1%
Hispanic / Latino – 8%
Client Post Assessment Results
 Methodology
 Conducted via telephone
 List = 425 names
 179 names eliminated (42%)
 Three attempts to each eligible number
 137 interviews completed
Services Needed / Services Received
Services Needed / Services Received
80%
69%
74%
70%
52%
60%
50%
64%
66%
48%
57%
46%
41%
40%
30%
25%
20%
10%
0%
Training
Referral
Counseling
Classes /School
Assistive Tech.
Satisfaction with Services
Satisfaction with Services
3%
11%
Assistive Tech 3%
13%
Classes
16%
3%
5%
66%
23%
54%
2%
Counseling
6% 5%
Referral
11%
22%
22%
2%
7%
Job Training2%
0%
10%
66%
28%
39%
37%
20%
30%
51%
40%
50%
60%
70%
80%
90%
100%
Overall Satisfaction with Services
Provided by BVR / BSBVI
Overall Level of Satisfaction
48%
50%
45%
40%
35%
30%
25%
20%
15%
10%
5%
0%
20%
10%
1 = Lowest
satisfaction
9%
13%
3
5 = Highest
Satisfaction
Recommend Nevada’s Rehabilitation Program
 83% would recommend to another
 14% would not recommend to
another
 4% were not sure
04-05 Transition Students Survey Results
 Methodology





Conducted via telephone
474 eligible names provided by DETR
Four attempts made on each number
184 completed interviews
57% response rate
Length of time out of high school
45%
40%
35%
30%
25%
20%
15%
10%
5%
0%
Educational Status
42%
17%
14%
10%
7%
2%
< 1 Yr. 1 Yr.- 3 Yrs. > 5
3 Yrs. - 5 Yrs.
Yrs.
HS.
Sr.
2%
HS. Other
Jr.
Educational Opportunities
Educational Opportunities
45%
42%
40%
35%
30%
22%
21%
25%
20%
15%
10%
8%
5%
4%
2%
5%
0%
GED
OJT
Voc Rehab
Training
Tech/Trade
School
Jr. College
University
Job Corps
Satisfaction with Educational Opportunities
[1]
Ed. Opportunity
# Started
# Completed
#
Satisfied
#
Dissatisfied
GED
8
7
7
1
OJT
39
37
34
5
Voc Rehab Training
77
4
67
7
Trade / Technical School
16
13
14
2
Community College
41[1]
33
39
2
University
4
4
4
0
Job Corps
10
8
8
2
Five additional students reported that they have plans to attend JR. College in the near future. Some of the respondents are still in high school.
Number of Jobs Since HS
Number of Jobs Since High School
36%
40%
35%
30%
27%
25%
20%
17%
15%
9%
7%
10%
4%
5%
0%
None
One
Tw o
Three
Four
Four +
Reasons for Unemployment
Reason
% Non-workers
# Non-workers
Attending school
30%
25
Can’t find a job that suits me
20%
17
Currently looking for a job
12%
10
Quit or was fired
9%
8
Can’t find any job but have looked
8%
7
Transportation problems
4%
4
Don’t want to work
2%
2
Length of Time Current Job
Length of Time at Current Job
60%
51%
50%
40%
30%
30%
20%
8%
6%
1%
10%
0%
< one mos.
1 mos. - 6 mos. 7 mos - 12 mos. 13 mos - 3 yrs. More than 3 yrs.
Income





Low income = $2.00 per hr.
High income = $13.00 per hr.
Mean income = $6.88 per hr.
Medium income = $6.15 per hr.
Mode = $6.00 per hr.
Benefits Received
Job Benefits
70%
63%
60%
50%
40%
26%
30%
12%
20%
12%
4%
4%
10%
0%
None
Paid
Vacation
Health
Benefits
Paid Sick
Leave
Retirement Lunch/Meals
Purpose and Participation
 Purpose of survey
 Assess basic usage patterns of division
services
 Assess the rehabilitation counselor’s
assistance through the process
 Participation
 470 eligible employers
 73% response rate
 317 completed surveys analyzed
Misc. Information
 75% are satisfied with current job.
 Graduation
 28% Regular diploma
 51% Special diploma
 21% Still in school or DNF
 85% would recommend transition
services to another needing them
Where learned about transition services.
Where Learned about Transition Services
35%
29%
31%
30%
25%
18%
20%
14%
15%
10%
5%
3%
5%
0%
Myself
Parents
Friend
Teacher
School
Counselor
Other
Demographics
 Geographic location
 72% - Southern Nevada
 11% - Reno /Carson City / Sparks
 18% Other community
 Gender
 61% - Male
 39% - Female
04-05 Employers Survey Results
 Methodology
 Conducted via telephone with a list
provided by DETR
 Three attempts were made to each
number
 317 Interviews completed
 Response rate – 73%
Percentage of Employers per Area
 “ In what community is your business
located?”
 42% from Las Vegas area
 24% from Reno, Carson City or Sparks
 34% from remaining areas in the state
Company Awareness
 “Is your company aware if it has
hired people with disabilities in
the past two years?”
 55% (N=175) gave a yes response
 36% (N=114) were not aware
 8% (N=28) did not know
First quartile: 1-3 jobs available
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



53 employers
42% in Las Vegas
19% in the Reno, Carson City, Sparks area
39% in another community
Employers included:




Small hotel
Non-profit agencies
Childcare centers
Small businesses
 103 available jobs
Second quartile: 4-11 jobs

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
52 employers
46% in Las Vegas
31% in Reno, Carson City or Sparks
23% in another community
Employers included:




Department store chains
Larger hotels including hotel chains
Non-profit agencies
Small businesses
 341 available jobs
Third quartile: 12-49 jobs





47 employers
47% in Las Vegas
26% in Reno, Carson City, or Sparks
27% in another community
Employers included:





Municipalities, including libraries and parks and recreation divisions
Non-profit agencies
Childcare
Large area hospitals
Banks
Large food chains
Sierra Nevada Job Corps
Institutions within the UCCSN system
 1,080 available jobs
Fourth quartile: 50-1000 jobs




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58 employers
59% in Las Vegas
26% in Reno, Carson City or Sparks
16% in another community
Employers included:
 Municipalities
School districts
 Very large chain stores
(e.g. Wal-Mart or Home Depot)
 County government
 VA clinic
 8,569 available jobs
Number of Potential jobs
 “ If you had a job opening, did you call the
Bureau of Vocational Rehabilitation or
Bureau of Services to the Blind and
Visually Impaired to ask if either agency
had a qualified candidate?”
 17% (N=52) reported they did call BVR/BSBVI to see
if they had a qualified candidate.
 “If yes, did they send you a candidate?”
 81% (N=35) were sent a candidate from BVR/BSBVI.
Number of Potential Jobs
 “Is it likely that your company
will continue to interview and
hire qualified people with
disabilities in the future?”
 86% (N=207) said they would continue
to interview and hire qualified people
with disabilities
 10% (N=24) said it is not likely they
would interview and hire people with
disabilities.
Experience with BVR/BSBVI

“If you used the service of the Bureau of Vocational
Rehabilitation and the Bureau of Services to the Blind or
Visually Impaired, please rate your overall satisfaction
with the services provided. Use a scale of 1 to 10 where
1 means very dissatisfied and 10 means you were very
satisfied with the service you received from either
bureau.”
 94% rated their level of satisfaction with
BVR/BSBVI services as favorable (rated five
and above).
 26% (N=14) reported they were very satisfied
with the services received.
Experience with BVR/BSBVI
 “Considering experiences you may have had about using
the services of Bureau of Vocational Rehabilitation and
the Bureau of Services to the Blind and Visually
Impaired, to what extent have the services met your
expectations? Use a scale of 1 to 10 where 1 means the
services “fall short of your expectations” and 10 means
the service “exceeds your expectations”.
 85% responded that the services had met or
exceeded expectations, with “exceeds expectations”
receiving the highest number of responses (N=16).
Experience with BVR/BSBVI
 When you hired someone did you receive
assistance from the rehab counselor? How would
you rate the service you received from the rehab
counselor?”
 68% of employers (N=42) that called BVR/BSBVI and
hired a candidate received assistance from a
rehabilitation counselor.
 53% of the employers (N=24) rated the assistance
from the rehabilitation counselor “excellent”
 33% rated counselor assistance “good” (N=15)
 23% of employers (N=14) did not receive assistance
from the rehabilitation counselor