Transcript Training in Organizations
Industrial-Organizational Psychology Learning Module
Training in Organizations
Prepared by the Society for Industrial and Organizational Psychology - SIOP © 2002
Learning Objectives
• At the conclusion of this module, you should: – Be able to 100% accurately describe the basic timeline of a training program – Be able to provide at least two examples of ways that training allows the use of psychological ideas from other areas – Be able to critically evaluate and accurately list at least three ways to know if a training program was successful
A Chronological Approach
• Pretraining environment • Needs assessment • Training Design • Training Implementation • Training Transfer and Outcomes • Training Evaluation
Pretraining Environment
• Individual Differences – What do learners bring to the training environment?
• Environmental Support – Is training valued?
• Framing of the Training – Is it basic or advanced?
Needs Assessment
• Key Question: What does the training need to accomplish...
– ...in terms of the organization’s goals?
– ...in terms of specific tasks?
– …in terms of the people involved?
• Should result in learning objectives – like the ones for this lesson!
Training Design
• On-site – On-the-job training – Vestibule training – Job rotation – Apprenticeship – DVD-ROM • Off-site – Lectures – Audio-visual – Conferences – Computer-assisted instruction – Simulation/role playing
An Integrative Opportunity
• Educational psychology – Goal orientation – Social interaction • Cognitive psychology – Information processing – Problem solving – Decision making
Training Transfer
• Does material from training actually get USED?
– Initiation – Maintenance – Generalization • Outcomes… – Knowledge, skills, attitudes, etc.
Training Evaluation
• Kirkpatrick’s standards for success – Reactions – Learning – Behavior – Results • Overall “training effectiveness”
Future Directions
• Increased automation • Diversity of the workforce • Continuous learning • Adaptation and flexibility • Training as a market all its own
For Discussion...
Divide into small groups, and discuss the following…
There are a lot of things that go into being a college professor. You’ve had some good ones, and some bad ones, I’m sure. How would you go about designing a training program to develop someone into a good college professor?