Transcript GFI PresentationInstructions

1
How the Cloud will
impact MSP’s
Rob Peretson
Bob Godgart
… will begin shortly
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How the Cloud will impact MSPs
3
Presentation outline
» Robert Peretson
SuccessfulComputerConsulting.com
» Bob Godgart
Former CEO Autotask / Now CEO ChannelEyes.com
» Chris Martin
GFI MAX
4
What do you see/hear happening today?
(Does ‘Cloud’ hype match the ‘feet on the streets’ experience ?)
» Big trends (affecting IT Support/MSPs?)
o Cloud
o Huge Growth in Mobile Computing & BYOD
o OpEx v CapEx
» Are ‘end customers’ talking about cloud or asking for cloud services?
» Are people even aware if/when they’re consuming ‘cloud services’?
5
What do you think MSP industry will look like in
3 years?
» Volume of Business
» Declining Hardware/Software Support?
» Technologies supported
□ Greater Cloud/Mobile/Communications?
» Manufacturers going direct?
6
What new jobs/skills will MSPs need to learn?
(What can I do to tool up for the future?)
» Developer Skills
» Selling & Position Services rather than technology
7
Any changes to MSP operations?
(Deeper Dive into business model changes)
» How will MSP’s earn their money?
o Introducer fees
o Services attach?
o How will MSP’s deal with Cloud Support?
8
How will MSPs avoid being squeezed?
(If software companies?)
» Microsoft going direct?
» More Business Consulting
» Software Integration Services
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Question & Answer
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More Information
» Successful Computer Consulting
□ [email protected]
□ SuccessfulComputerConsulting.com/GFIwebinar
» ChannelEyes
□ [email protected]
□ www.channeleyes.com
11
MSP Business Management
» Real-world tips and resources
» Videos, webinar recordings,
whitepapers, e-books, and more
» Blog articles discussing the
latest topics and techniques
Helping you to:
» Grow your IT support company
» Run your company more profitably
www.mspbusinessmanagement.com
» Deliver fast IT support and increase uptime
» Minimize threats to your business
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THANK YOU