Transcript Supporting Processes with ERP Systems

Chapter 6
Supporting Processes with ERP
Systems
Copyright © 2013 Pearson Education, Inc.
Publishing as Prentice Hall
6-1
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What Problem Does an ERP System
Solve?
• Information Silo Problem
– Data isolated in separate information systems
• Solutions
– Enterprise Application Integration (EAI)
– Enterprise Resource Planning (ERP)
Copyright © 2013 Pearson Education, Inc.
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6-4
What Problem Does an ERP System
Solve?
• EAI
Figure 6-1
EAI Architecture
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6-5
What Problem Does an ERP System
Solve?
• ERP
Figure 6-2 Data
Integration of Processes
In Four Example
Departments
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6-6
Where did ERP systems come
from?
• Grew out of manufacturing software
– MRP
– MRPII
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6-7
What Are the Elements of an ERP
System?
• ERP includes applications that integrate the
processes for the following functions:
– SCM
– Manufacturing
– CRM
– Human Resources
– Accounting
Copyright © 2013 Pearson Education, Inc.
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6-8
What Are the Elements of an ERP
System?
• Five Components of an ERP System
– Software
– Hardware
– Data
– Procedures
– People
Copyright © 2013 Pearson Education, Inc.
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6-9
What Are the Elements of an ERP
System?
• ERP Software
– Configuration
• ERP Databases
– Over 25,000 tables
• Procedures
– Train the trainer (in-house training)
Copyright © 2013 Pearson Education, Inc.
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6-10
What Are the Elements of an ERP
System?
• Hardware
– ERP Hardware Dilemma
• People
– Users
– Analysts
– Consultants
Copyright © 2013 Pearson Education, Inc.
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6-11
What Are the Elements of an ERP
System?
• Inherent Business Processes in ERP
– System specified business processes
– Process blueprints
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6-12
What Are the Benefits of an ERP
System?
Figure 6-9
Benefits of Using an ERP Solution
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6-13
What Are the Benefits of an ERP
System?
Figure 6-10
Example Measures of the Benefits of ERP
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6-14
What Are the Challenges of
Implementing an ERP System?
• Implementation Decisions
Figure 6-11 A Sample of
Configuration Decisions
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6-15
What Are the Challenges of
Implementing an ERP System?
• People Issues
Figure 6-12 People-Related
Implementation Challenges
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6-16
What Types of Organizations Use
ERP?
Figure 6-13 ERP by
Industry
• ERP by Industry Type
• ERP by Organization Size
• International ERP
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6-17
Who Are the Major ERP Vendors?
• ERP Vendor Market Share
Figure 6-14
Characteristics
of Top Vendors
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6-18
Who Are the Major ERP Vendors?
• ERP Products
Figure 6-15
Vendors and
Company Size
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6-19
What Makes SAP Different from
Other ERP Systems?
• SAP Modules
Figure 6-16
SAP Modules
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6-20
What Makes SAP Different from
Other ERP Systems?
• SAP Inputs and Outputs
Figure 6-17
Procurement
Example Screen
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6-21
What Makes SAP Different from
Other ERP Systems?
• SAP Business Suite
– SAP ERP
– SAP CRM
– SAP SRM
– SAP SCM
– SAP NetWeaver
Copyright © 2013 Pearson Education, Inc.
Publishing as Prentice Hall
6-22
Copyright © 2013 Pearson Education, Inc.
Publishing as Prentice Hall
6-23