Transcript Chapter 6 - Discover Sailing Experiences

Discover Sailing
Club Implementation Plan 2013
Part 6.
TITLE Discover Sailing
Experiences & Courses
June 2013
DATE
Implementation Plan 2013
• You should now be hearing sound – if not check your
audio and ensure you are in slideshow (full-screen) mode
• This is Ross Kilborn, Sport Development Director at
Yachting Australia
• This presentation is the sixth of 11 in the
Discover Sailing Club Implementation Plan
The Monthly Topics
Feb
(1) Program Introduction & Purpose
(2) Planning & Prioritising
Mar
The gemba Report
April
Tackers
Sailability
May
Discover Sailing Days
Discover Sailing Hosts
June
Discover Sailing Experiences & Courses
July
Safety, Risk Management &
Membership Protection
Aug
The Sailing Pathway
Sept
Crewing
Oct
Club Promotion
Nov
Measuring Results
Dec
Summary & Future Plan
Participation - Membership
Curious
Casual
• Discover Sailing Days
• Tackers for Schools (Active After Schools Program)
• Discover Sailing Experiences
• Tackers Introduction
Connected
• Courses (Dinghy, Keelboat, Power, Tackers )
• Crewing / Introductory Membership
Committed
• Club Membership
• Further courses/ Coaching / RYA
Experiences & Courses
 Progressions beyond Step 0 - the initial trial such as the
free Discover Sailing Day.
 The Experience is new and the next interim step
 Discover Learn to Sail Programs & Courses
 Dinghy (& windsurfer)
 Keelboat
 Powerboat
 Align with Pathway Steps 1 & 3
 Offered within Discover Sailing Centres
 Vocational Pathways
 RYA-YA Yachting Training and Safety & Sea Survival
Discover Sailing Experience
 gemba identified as our great opportunity
 Only at Discover Sailing Centres – both dinghy & keelboat
 A 2-3 hour on water “experience” with a qualified instructor,
and club hospitality
 Detailed information on the Yachting Australia website under
Participation
http://www.yachting.org.au/?Page=60969&MenuID=Particip
ation%2F24382%2F0%2CDiscover%5FSailing%2F24383%
2F60963
Discover Sailing Programs/Course – translation







Customer focussed
Now Programs not schemes
Course names changes and aligned
Learn to Sail (Powerboat) not training
Discover Sailing Centre not YATC
Dinghy not Get into Small Boat Sailing (GISBIS)
Three pathway aligned levels = Start, Better, Racing
 Objective – to build skills and confidence whilst
connecting people socially to other new participants
and the club
Discover Sailing Centres
 Part of an Australia wide Program – 130 Centres
 Fully serviced and supported by State Associations
 Are Accredited on the basis of compliance with
Operating Standards and Guidelines including
 Boats that comply with Special Regulations
 Qualified Instructors
 Comply with Australian Maritime Safety Authority
requirements for Commercial Vessels from July 1 2013
 For clubs/centres who charge a fee to non members
 Over 10,000 customers in 2012-13
Instructor Hierarchy
(Dinghy, Power & Keelboat)
Chief Instructor
(Yachting
Australia)
Senior
Instructor(s)
States
Instructors
(Centres)
Assistant
Instructors
MyCentre
 Australia wide system for promoting and managing learn to
sail, education & training
 Courses promoted on Discover Sailing website
 Offers on line customer enrolment & payment
 Automatic provision of
 personal accident insurance on enrolment (valid for 3m
after course completion)
 Certificate and Customer satisfaction survey on
completion
 Enables email & SMS communication with customers
 Reports student numbers and instructor activity
Vocational Pathways –
Instructors
Commercial &
International
Recognition
Part Time,
Seasonal &
Full time
Roles
Employment
RYA-YA
Discover
Sailing
Recreational
Certificate IV in
Training & Assessment
YA-RYA Yacht Training
Program (& Safety & Sea Survival)
 26 YA-RYA Centres in Australia – some shore based
 Nearly all Commercial
 Managed by Yachting Australia
International
Certificate
Competency
Advanced
CC
Introductory
Yachtmaster
Coastal,
Ofshore and
Ocean
Start Yachting
Comptetent Crew
Day Skipper
Coastal Skipper
Shore based
Navigation &
Diesel
Mechanics
Further Information
 Your State Association
 Yachting Australia website
 Education & Training
 Participation – for the Experience Details
The Monthly Topics
Feb
(1) Program Introduction & Purpose
(2) Planning & Prioritising
Mar
The gemba Report
April
Tackers
Sailability
May
Discover Sailing Days
Discover Sailing Hosts
June
Discover Sailing Experiences & Courses
July
Safety, Risk Management &
Membership Protection
Aug
The Sailing Pathway
Sept
Crewing
Oct
Club Promotion
Nov
Measuring Results
Dec
Summary & Future Plan