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No. 1 Canadian
whisky in the
world
Key markets:
US (Texas!), Canada, France
Key demographics:
≥ 45 years, male
Marketing: “Reign on”
→ Focus on males
Sustainability Commitment
Diageo
• 2020 Sustainability &
Responsibility Targets - Global
50% carbon emissions
reductions
Crown Royal
• Footprints and achievements
in Canada
Whiskey: What’s Trending
• Rapid growth in non-traditional consumer segments:
≤ 25 yrs.
• Rapid growth in women consumers (1990s: 15%; 2012:
30%; 2014: 37%)
Marketing Objective /
Opportunity
• Attract new, untapped customer segments
• Use sustainability as a differentiator for attracting
new segments
Segmentation/Targeting
• Younger men and women who like to have fun and
care about doing good in the world
• Recent grads who like to be outdoors
– Backpackers
– Rock Climbers
• Hipsters
Positioning/Differentiation
• For alternative-culture twenty-somethings, Crown
Royal is an affordable, sippable and sustainably
produced whiskey
The First 3 P’s
Product
• Sippable
• Vintage flask
• Plaid flannel
bag
• Leafy crown
Price
• Already low
price
Place
• Bars and
Liquor stores
• Outdoor
hubs
• Cities with
strong
alternative
culture
Crown Royal: King
of the Campfire
Show us your #CRcampfire
for a chance to win
Why Waste
Greatness Fit for
Royalty?
#CRnowaste
Throw a thrift shop costume party and show us your empty
bottle of Crown for a chance to win #CRnowaste
Get Creative with Crown #CRnowaste
Crown Secret
Society Parties
Party in
the Woods
CR Sustainability Website
• Site
– Crown Royal’s sustainability achievements
– Increase transparency
• Promotions
– Direct traffic to site
– Engage with conversation
Goals
• To build a community of brand advocates
• To educate and increase awareness
• To become a thought leader
Thank you!
Sources:
o Diageo, Annual Report 2013
o Milward Brown Brand Tracking Survey 2013
o Roberta Barbieri, Sustainability Director at Diageo