Transcript RESA Project: Key Lessons

RESA Project: Key Lessons
Presentation at the RESA Final Review Meeting
Monday, 06th December 2010, New Delhi
Rajesh Kumar
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Lesson 1:
Capacity building of consumers: Important
• Most of the consumers are unaware of reforms and
redressal process
• Lack of reliable information and capacity to intervene
• Communication
gap
between
policy
makers/regulators and consumers
• Weak complaint redressal mechanism
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Lesson 2:
Consumers are sensitive toward reforms
• Consumers need more information on reforms
• Ready to pay more price for improved quality
• More sensitive towards energy conservation issues
• Provide required co-operation to manage the system
effectively – community based approach
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Lesson 3:
RESA was accepted as a useful model
• Generating awareness on reforms issues
• Creating interactive platforms for key stakeholders
• Addressing systemic problems of consumers
• Making consumers aware of their responsibilities and rights
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Lesson 4:
Sincere effort is always appreciated
• West Bengal: Consumer Assistance Cells (CONASC Project)
• Rajasthan: Study to build awareness among CSOs to demand
for DSM and RE in India -- DREC project)
• Nepal: Appointed one of the RG members as member of
electricity tariff commission
• Bangladesh: Active participation in pubic hearings by CAB
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Lesson 5:
RESA should now focus on…
• Extensive approach: covering more areas/districts
• Intensive approach: focus on green energy
• More sensitive approach towards territorial issues
• Action oriented research - such as developing community
managed distribution system
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Thank You
[email protected]
http://www.cuts-ccier.org/RESA/index.htm
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