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組織安全文化
報告 : 李建儀
學號 : NA47Y016
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報告章節 ~
INTERACTIONS BETWEEN
BULLIES AND TARGETS
加害者和受害者之間的交互作用
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As a further demonstration of the complexity of workplace bullying,
recent research suggests that the reactions of targets may also play a
part in the occurrence of workplace bullying .
(Keashly and Harvey 2006).
依據職場欺凌的複雜性有更進一步證明，最近的研究顯示，受害者的反
應，也會在工作場所霸凌的發生中發揮作用。
（Keashly和Harvey ,2006年）
For instance, Zapf and Gross (2001) argue that the response of targets
may further escalate the conflict between the perpetrator and
themselves.
例如，Zapf and Gross （2001）認為，受害者的反應可能進一步提高的
加害者與自身之間的衝突。
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Indeed, they found that targets who successfully coped with workplace
bullying were better at recognising and avoiding escalating behaviour
by using less active direct strategies to de-escalate the situation
(Zapf and Gross 2001).
事實上，他們發現,受害者要成功應對職場霸凌者, 是在認識和避免不斷升
級的霸凌行為，透過使用較少的活動直接接觸，去緩和局勢
(Zapf and Gross 2001).
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Moreover, supporting the argument that workplace bullying incidents
are complex, Tehrani (2003) suggests that the target–perpetrator
relationship is not always simple to define, and that instead is often
‘triggered by the individual’s responses to a series of interactions that
are built up over a period of time’ (Tehrani 2003, p. 280).
此外，職場霸凌事件很複雜，支持的論點是由Tehrani（2003年）提出, 受
害者和加害者的關係並不簡單，並且常常在 "一段時間的一連串相互作用
下, 所產生個人的反應時觸發
（Tehrani 2003, p. 280）。
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In fact, Tehrani (2003) proposes that during times of high stress and when a
relationship is perceived as negative, small issues such as not saying hello in
the morning may be interpreted as an aggressive act.
事實上，據 Tehrani（2003）提出，在高壓力的時候, 以及當一個關係被視為負
面時，小問題，如在早晨不問好,可能被解讀為一個攻擊的行為。
Alternatively, Einarsen (1999) suggests that some bullying cases may be
predatory bullying, that is, the target has done nothing to provoke the
perpetrator (Zapf and Einarsen 2005).
另外，Einarsen（1999）表明，一些霸凌案件可能是掠奪性的欺負，也就是受
害者沒有做任何事情去招惹加害者
（ Zapf和Einarsen,2005年）。
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In this case, targets may be persecuted for no other reason than
turning up to work or being a member of a minority group, as noted
earlier (Einarsen et al. 2003).
在這種情況下，受害者被迫害是沒有其他的原因，比起轉換工作或作為
一個少數群體中的一員（Einarsen等，2003）。
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