Transcript Discussion
Harvard Business Review On Knowledge Management Chapter 7 & 8 October 05, 2004 MIS 580 Discussants: Michael Fry & Yih-Jong Fu Department of Management Information System The University of Arizona 1 Agenda • Today’s research agenda and focus • Incentive programs 2 Brown’s Vision • “Shift the focus of the research department… toward new technological and organizational architectures” (p.154) 3 Question • Brown’s vision was written in 1991 • Recent PARC innovations – 1993: PARC technologist delivers the first live musical performance over the Internet – 1994: Eureka database system was created to support collaboration and knowledge sharing in the Xerox field service community – 1995: PARC computer scientists design IPv6 – 2002: PARC breaks off from Xerox to become an independent research facility • Is Brown’s vision being realized in today’s research agenda? 4 Research Laboratory • Palo Alto Research Center Areas of Research – Micro-scale devices, biomedical sciences, mobile & wireless, Image processing, Document content, sense making – Community • IBM – Community focus laboratory 5 Agenda • Today’s research agenda and focus • Incentive programs 6 Discussion • How do we promote knowledge sharing culture? 7 Reward System • What rewards are used in today’s company? 8 Types of Reward Positive Negative Long-term Short-term 9 Resources • http://www.parc.com/d efault.php PARC homepage • http://www.research.ibm .com/ IBM research • http://www.gurteen.com /gurteen/gurteen.nsf/id /rewards-k-sharing Rewards system 10