Transcript Discussion
Readings 13-15 13. Sticky Information and the Local of Problem Solving: Implications for Innovation 14. Organizational Memory 15. A Resource-based View of the Firm Discussion (quick) Shawn Loveland SIRLS Graduate Student 1 Sticky Information… • Valuable for problem solving • Costly – – – – Acquire Transfer Reuse Process are moved to the “sticky” location • Difficult – Combine with other sticky information – Codify (un-stick) – Process will be broken-down into subtasks each solved by separate “sticky” locations • If costs are too high or difficult, the knowledge should be codified 2 Organizational Memory • Knowledge within a company is – Fragmented and underdeveloped – Typically not codified • Asking “who, what, when, where, why, and how” are important in codifying knowledge • There is not one method of collecting and organizing organizational memory. The collecting method must be applicable to the situation 3 A Resourced-based View… • Explores the benefits of analyzing a firm’s value based on knowledge assets • Difficult to quantify a company’s knowledge resources • Challenges a company’s first movers advantages 4 Paper Comparison Sticky Information… Organizational Memory A Resource-based View… 5 Common Themes • Knowledge is – An asset of the company and must be managed like any other asset • There is a cost to the company to obtain, store, convey, use and reuse knowledge 6 How The Papers Are Viewed • Sticky information… – Cited 42 times through 2005 – Sticky information is continued to be used to define types of organizational memory • Organizational memory – Cited 25 times through 2001 – Used to define how information is stored within a company • A resource-based view… – Cited 958 times through 2005 – The economic model is used as the basis for modeling the economic value of a firms knowledge 7 Critique • Sticky information… – Readability: better than average – Value: interesting perspective with practical implications – Use of examples: helped to explain the concepts • Organizational memory – Readability: poor – Value: academic theory not a lot of practicality – Use of examples: average • A resource-based view… – Readability: average – Value: interesting perspective unsure of the practicality – Use of examples: average 8 Where Are They Now • Von Hippel (sticky information…) – Died in 2003 – Changed research focus to open source. Published 13 articles since 2000 on open source • Walsh (organizational memory) – Moved to the University of Michigan – Changed research focus to corporate governance. Published 20 papers on governance since 1997 – Has not published articles on KM since 1997 9 Where Are They Now • Wernerfelt (resource-based view…) – Moved to MIT – Areas of research (papers published) • • • • Economics (17) – 1985 to 2005 Marketing (27) – 1985 to 2005 Mathematics (3) – 1986 to 1987 Strategic management (17) -- 1983 to 2004 – Papers in process • Communication and Renegotiation • Delegation, Committees, and Managers • Renegotiation Facilitates Contractual Incompleteness 10 11