Transcript Computer-based Training2

Computer Based Training (CBT)
Christopher S Blocher
Pennsylvania State University
Overview
 What is CBT?
 Classroom or Computer?
 Pros and Cons
 How does it work?
 Why use it?
 Effectiveness
Definition
 Computer-assisted instruction (CAI) in
which the program provides drill and
practice
 Computer-managed instruction (CMI) in
which the program evaluates the student’s
test performance, guides him/her to
appropriate instructional resources, and
tracks progress
Definition
 Computer-enriched instruction (CEI) in
which the computer serves as a simulator
or programming device
Definition
CBT = CAI + CMI + CEI
Comparing to Competition
 “The world is becoming more knowledge
intensive.” ~ Peter Drucker
 Classroom training is norm; computer
training is the future?
 What are the pros and cons of each?
 So which should prevail?
Comparing CBT to Competition
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Pro
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Cost on decline
Graphical
Consistent
Self-paced
Automated Records
24 / 7
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Con
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Possible bandwidth
Only as good as writer
Size Prohibitive
Vendor conjunction
User computer ability
Employee dedication
The Ultimate Question
HOW CAN CBT
HELP MY
ORGANIZATION?
Solving the Puzzle
Companies that use a CBT:
Solving the Puzzle
 “The cornerstone of success in business
today is knowledge.”
 Audio, Visual, or Hands On Training
 Self Automated Approach
 Centralized Records
 Module, Lesson Approach
Working the Magic
 Placement
 Access Courseware over intranet
 Read/Learn/Apply
 Automated Testing
 Evaluation
 Finalization
Answering the Ultimate Question
 Install?
 Company of responsibility
 Product longevity
 Customer Service
 Accuracy and appropriateness
Answering the Ultimate Question
 Re-entry point
 Flexibility
 Discounts and Costs
 Lease/Own
 Visual Accuracy
Answering the Ultimate Question
PAYOFF ?!?!?
Measurement
 Install Effectiveness
 Modules and Lessons
 Learners
 Administration
 Activity Flow
 Overall Process
Remember
 CBT Basics
 Classroom vs CBT
 Why or why not
 The Ultimate Question
 Measurement and Evaluation
Bibliography
 Forlenza, Donald. Computer-based training.
Professional Safety. V40 n5. May 1995. p.
28-29.
 Janicak, Christopher A. Computer-based
training: Developing programs with the
knowledge-based safety training system.
Professional Safety. V44 n6. Jun 1999. p. 3436.
Bibliography
 Keckan, Maria. Computer-based staff
training: Can you afford not to?. Nursing
Homes. V46 n6. Jun 1997. p. 101-102.