Transcript CCRT Training

Cisco Cross Reference Tool (CCRT)
User’s Guide
Version 2.3 – December 2005
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Covered Topics
• What is CCRT?
• Accessing CCRT
• Using CCRT
• Searching by Cisco Part Numbers
• Searching by Customer’s Part Numbers
• Frequently Asked Questions
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What is the CCRT?
• The Cisco Cross Reference Tool (CCRT) is used
to map customer part numbers to Cisco part
numbers.
• It is a front-facing, Web tool connected to our
databases.
• Customers conduct the Web maintenance and
Cisco updates the internal records.
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What is the CCRT?
• These cross-references are printed on:
Carton label(s)
Packing slip(s)
Remittance invoice(s)
Commercial invoice(s)
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What is the CCRT?
• Main benefits for the customer:
Automated process
Ease of receiving products
Ease of payment process
Visibility to mapping
Database is updated nightly
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Accessing CCRT
• Type in the URL
http://www.cisco.com/cgibin/front.x/ccrt/landingPage
.cgi
• You will see the page
shown to the right.
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Accessing CCRT
• Clicking on Launch CCRT
will prompt you for your
login and password
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Accessing CCRT
You are now in the Introduction section of
the Tool with the following 2 options:
1) Mapping the customer part numbers
2) Sending feedback to.
Click on manage part Numbers to use the
tool!
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Using CCRT
You may search by
Cisco part numbers...
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Using CCRT
… or your
company’s part
numbers
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Searching by Cisco Part Numbers
Searches may be
conducted by:
• Entering the entire
part number, or
• Using the
percentage sign (%)
as a wildcard
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Searching by Cisco Part Numbers
The results are
displayed. For each
item, choose:
• SKU - If you want to add
your company’s SKU
• TDB - If you are unsure
whether you want to add
your company’s SKU
• NA - If you do not want to
add your company’s SKU
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Searching by Cisco Part Numbers
• Save will transmit the information to the Cisco
database
• Back will take you to the previous screen
• Stop will interrupt a transmission
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Searching by Cisco Part Numbers
After entering the
information and
clicking on save,
the following
screen will appear.
Clicking Save will
record the
changes, while
clicking Back will
take you to the
previous screen.
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Searching by Customer’s Part Numbers
You may also search by
your company’s SKUs.
In the screen shown
below, select the criteria
from the following
options:
Products for which you have not
specified mapping; products for
which you have specified mapping;
products which you have selected
as TBD, or Cisco products
introduced within the previous 30,
45, or 60 days. Remember, you
may search by entering the entire
part number, or a portion of the
number and a wildcard (%)
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Searching by Customer’s Part Numbers
• Select Proceed to start the
search, Clear to re-enter the
information, or Stop to abort
the process. You may also
select “Upload File” or
“Sample File”--to be
explained later.
• If you enter information and
click on Proceed, you will
see the following results
screen.
• You may then edit the SKU
description, change its
status, and save the
changes. You may also go
back or clear the fields.
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Searching by Customer’s Part Numbers
• If there are not results to match your query, the tool
will return the following message: “Message: No
Products found for your search.”
• If there are too many results to display, the tool will
return the following message: “Your search will
return too many products, please choose other
options or email to [email protected] for
assistance.”
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Searching by Customer’s Part Numbers
• If you edit the
results and click
on Save, you will
get the following
confirmation
screen:
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Searching by Customer’s Part Numbers
• If you want the tool to
record the changes,
click on Save. Changes
will appear overnight.
You will be returned to
the screen below.
• If you would like to
dismiss the changes,
click on Back to return
to the edit screen.
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Batch File Upload Functionality
• CCRT also allows
users to enter their
company’s
information through
the batch upload
functionality.
• A CSV (commaseparated value)
spreadsheet is used
to enter this
information.
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Batch File Upload Functionality
• Clicking on
“Sample File”
displays the
screen below.
It contains an
example of the
necessary
spreadsheet
format.
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Your company’s parts go on
the left column, and the
corresponding Cisco parts
go on the right column
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Batch File Upload Functionality
• You may create the file by
clicking the “Download”
button from any screen
displaying Cisco part
numbers. The generated
file will contain Cisco
part numbers and
descriptions.
• Once you have the file,
cut the Cisco part
numbers, and paste them
onto a new file. Add your
company’s numbers and
save as a CSV.
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Batch File Upload Functionality
• Clicking on the
“Upload file” button
will produce the
following screen.
Simply specify the
path where the file
can be found, and
click “Upload file.”
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Batch File Upload Functionality
• If the upload is
successful, the following
message will appear.
There is an additional
step to be followed before
the information is stored
(see next slide).
• Click the back button.
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Batch File Upload Functionality
• After uploading the
file, getting the
“success” message,
and clicking Back,
you should be at the
following screen.
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Questions/Comments
• For questions, comments, and/or suggestions,
contact [email protected]
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