Transcript JCAA AVIATION SEMINAR Optimizing Airport Capacity to Meet

JCAA AVIATION SEMINAR
Optimizing Airport
Capacity to Meet
Growth in Air
Commerce
Airport Capacity Factors
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Runway Capacity
Taxiway Capacity
Apron Capacity
Terminal Capacity
Flight Scheduling
Runway Capacity
Factors affecting RWY capacity:
Runway configuration & length
Aircraft mix (Wide body, Narrow body ….
to GA)
RWY occupancy time
Aircraft separation
Weather
Noise
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Taxiway Capacity
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Taxiway Capacity
– Number of taxiways
– Configuration
 Rapid Exit
 Parallel and link
 RWY/Taxiway separation compliance
– Weather
Apron Capacity
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Multiple Aircraft Ramp System (MARS)
Apron Configuration
Aircraft Mix
Distance of Gates from Central Processing Area
Aircraft Docking System
ATC procedures
Apron Management System
Loading Bridge Vs Pax Stairs
Passenger Terminal
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Passenger Processing Systems
Security Processing
Border Control Processing
Customs Processing
Terminal Configuration
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Central Lounge Vs Gate Lounge
Space adequacy
Information and Communication
Baggage Handling Systems
The Efficient Airport
of the Future
(SITA)
Expected Check-in Business Process Changes
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Check-in moves out of the terminal to the
passenger
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40 – 50 % Web check-in
20 – 30 % Kiosk check-in
10 – 20 % Mobile check-in
10 – 20 % Agent check-in
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Airlines move to low cost virtual branding
rather than expensive branding based on
physical airport space
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Airports move to common use infrastructure
Boarding at the Gate
Traditional
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Simplified
Self-boarding gates
Fast Track
Lane
Self
Boarding
10Source: IER
Immigration
Gates
Anti-Reflow
Doors
Border Control
Traditional
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(SITA)
Simplified
Expected Changes in the
Baggage Business Processes
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Passengers tagging own bags
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Passengers paying for off site bag processing at ships,
hotels, resorts and convention centers
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Off site bags delivered directly airside for screening
Airport terminal bag processing taking 15 – 30 seconds
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At home with new permanent RFID tags
At the terminal with kiosks
Access passenger PNR and check documents
Turn Inactive tags Active
At general drop off station rather than airline dedicated counters
(SITA)
Integrated Baggage Management / RFID
Deploying RFID
at Hong Kong Airport
Deploying Integrated Baggage
Management at JFK IAT
• Estimated savings of $3.9MUSD/yr in
mishandled baggage
• Largest RFID deployment in Asia
• “Using RFID tags for tracking and managing
baggage has led to tremendous increases in
productivity, as well as enhanced security and
reduced costs.”
Eric Wong, General Terminal Manager,
Airport Authority Hong Kong
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• Airlines at JFK estimate this will save them
up to $1.2MUSD/yr in mishandled bag costs
Impact on Security business processes
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Data mining and data linking
identify suspicious persons who
get “preferential” screening
attention
New physical security
technologies provide faster “walk
through” screening processes
Registered traveler programs help
pay for the technology
But … optimizing passenger processes only
moves the airport’s constraint to the ramp or
airfield
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Impact on Airport Design and Operation
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Terminal efficiency increases significantly,
allowing the process of 30 to 60% more
passenger within the same infrastructure
Airports facilitates shared passenger flow
rather than airline specific passenger flow
Airports provide a shared IT infrastructure
allowing information interchange and
collaborative decision making
Airports need less space for passenger
processing
Airports use space for retail business and
social interaction rather than queuing and
processing
Airport business model evolution
Airport
tenants’
requirements
become
more
sophisticated as back and front office systems develop
Opportunity for the airport operator to evolve from:
providing
premises:
• room
• light
• heat & power
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providing
technology:
to
• LAN
• telephone & PC
to
becoming
a service
provider
Emergence of the Aerotropolis
“Airports today are much more than
aviation infrastructures. They have
become multimodal, multifunctional
enterprises generating significant
commercial development within and
well beyond their boundaries”.
“Just as we have Central Cities and the greater Metropolis, we now
have Airport Cities and the greater Aerotropolis.”
- Tae Hoon Oum
President, The Air Transport Research Society
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Summary
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New business processes and technologies are being deployed
today to:
Speed up passenger processing while enhancing security
– Facilitate faster turn around times
– Allow existing terminals to handle 30 to 60% more passengers
However it is only possible if :
– Information is interchanged between all stakeholders
– Processes and technologies follow some reasonable standards and
sensibility to deployment cost to ensure adoptions
– Airport designs incorporate the new concepts
(SITA)
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NMIA Modernization Programme
Capital Development Programme – Phase 1A
Terminal Systems Enhancements
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NMIA Common Use Systems
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CUNI – Common Use Network Infrastructure
CUPPS System (Check-In Counters & Gates)
CUSS Kiosks
Local Departure Control System (LDCS)
Dynamic Signage (Airline counter identification)
Scales, Baggage Conveyors, X-Ray Machine
Common Use Telephone System
Common Use Network Infrastructure
(CUNI)
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NMIA has implemented a robust, high speed, common
use network infrastructure (CUNI) based on fibre optic
technology across the airport for use by all airport
tenants.
This has allowed NMIA to run operations from one
common network, eliminating the costs of building and
maintaining separate systems for data, video and
voice.
The network is centrally managed, which enables
NMIA to respond faster to operational issues.
Common Use Network Infrastructure
(CUNI)
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Connecting Users – The network has enabled new operating
efficiencies among airport personnel: security, airlines, customs,
immigration, and has improved customer service and access to
various services by airport customers and passengers.
Connecting Systems - The network - facilitates new applications;
increased productivity and cost efficiencies for airport operations.
It has enabled enhanced processes, such as passenger
processing systems (CUPPS & CUSS); utilizes audio paging and
video-on-demand to deliver multimedia content to flight
information monitors and airport lounges.
Most importantly, the infrastructure upgrades ensure a highlysecure and reliable network.
Common Use Network Infrastructure
(CUNI)
The network has become the most important piece of
infrastructure we own, as every facet of our business
is now connected including check-in and boarding
systems, baggage management, immigration and
passport control, CCTV, access control, paging,
building management, flight/baggage/gate
information systems and voice systems.
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Common Use Passenger Processing System
(CUPPS)
CUPPS is an upgrade of the Common
Use Terminal Equipment (CUTE) system
and provides a standardised system
platform for common use implementation
at airports.
 Deployed at NMIA since opening of
expanded and modernized terminal in
2007 to optimise check-in counter and
gate resources for airlines.
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CUPPS in the Caribbean
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Jamaica: NMIA and MBJ
Barbados
Trinidad and Tobago
Grenada
Curacao
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Note: AAJ had introduced a partial a partial CUTE system (i.e.
Local Departure Control System (LDCS) at SIA in
2001 for handling agents and gate management.
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NMIA - Check-in Counter allocation
Pre and Post CUPPS
Airlines
Air Canada
Air Jamaica
American Airlines
British Airways
Caribbean Airlines
Virgin Atlantic
Handling Agents*
AJAS
Jamaica Dispatch
TOTAL
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Before
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21
12
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5
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After
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20 (12)
6 (8)
6
6
14
12
5
68
6 per flight
6 per flight
[54 in use]
*Cayman Airways, COPA, Delta, Spirit, SkyKing, Jet Blue
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CUPPS Counter Components
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Workstation (Computer)
Keyboard with integrated OCR & MSR
Airline Ticket & Boarding Pass Printer (ATB)
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To support magnetically encoded ATB2 documents,
1D Bar Code and the new 2D Bar Code (PDF417)
Bag Tag Printer (BTP)
Boarding Gate Reader (BGR)
Multi-Function Document Reader (MFDR)
Local Departure Control System (LDCS)
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The CUPPS system allows scheduled airlines
access to their own host departure control
systems
Carriers without a dedicated system, have
access to the Local Departure Control System
(LDCS) which allows participation in the
Common Use environment
Common Use Self Service (CUSS)
Kiosks
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Self-service check-in kiosks facilitates a faster
check-in process, especially for passengers
with no checked baggage.
CUSS) kiosks provides similar benefits to
CUPPS in the form of operational flexibility and
reduced costs of ownership to the airlines and
the airport.
6 CUSS Kiosks installed at NMIA; to be
increased to 10.
Common Use Self Service (CUSS)
Kiosks
Benefits to customers:
 Easier and faster passage through the airport
 Faster check-in
 Remote check-in capabilities (car parks, hotels.
car rental return facilities) reduce airport
queues
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Common Use Self Service (CUSS)
Kiosks
Benefits to airlines:
 Economies of scale benefits from shared common- use
terminals
 Reduces airport counter requirements
 Improves staff productivity
 Generates average per check-in saving of US$2.50
 40% market penetration of self-service check-in will
save $US1 billion per year
Source: IATA
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Common Use Self Service (CUSS) Kiosks
Benefits to airports:
 Improved capacity utilisation limiting the
need for expensive infrastructure
development
 Managing the concourse "real-estate" to
improve process flow for airlines and
passengers
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Bar-Coded Boarding Passes (BCBP)
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Bar coded boarding passes, one of IATA's five
Simplifying the Business initiatives. Equipped to handle
at counter and gates, old magnetic stripe as well as
IATA industry standard 2D bar codes that take
advantage of the efficiencies offered by the industry's
conversion to 100% electronic ticketing.
The goal is to reduce lines at airports and reduce
airline costs associated with check-in processes.
Customers will be empowered to print their own
boarding pass at home or at the office and thus avoid
queues for check-in.
Airlines will have more options for providing boarding
passes using different technologies.
Thank You !
Questions
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