Transcript Knowledge Management in Czech Regions: Experience and Prospects Peter Mikulecký

Knowledge Management in
Czech Regions: Experience
and Prospects
Peter Mikulecký
University of Hradec Králové
Czech Republic
Czech Republic
Here we are
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Hradec Králové
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Historical town with a lot of fine architecture
Historically the ownership of Czech queens
The principal town in the East Bohemian
region
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The University
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Recently two faculties
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Third faculty in preparation (probably
Social Sciences)
Around 5600 students and 350 teachers
Study programmes on all levels
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• Faculty of Education
• Faculty of Informatics and Management
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Faculty of Informatics and
Management
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Oriented mainly towards ICT in economics
and management
Five departments
Two main programmes
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Information Management
Economics and Management
Over 1600 students and 100 teachers
Main research in Knowledge Management, eLearning, but also in Tourism, Economics,
etc.
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The Main Research Areas
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Faculty of Informatics and Management
University of Hradec Králové
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eLearning and eTechnologies
Information Technologies and Systems
Knowledge-based Technologies and Systems
Knowledge Management
Networked Knowledge Economy
Information Technologies in Tourism
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Knowledge management
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Knowledge management applies
systematic approaches to find,
understand, and use knowledge to create
value.
It is the formalization of and access to
experience, knowledge, and expertise that
create new capabilities, enable superior
performance, encourage innovation, and
enhance customer value.
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Ultimate goal of the KM
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The ultimate goal of a knowledge
management effort in an organization is
to collect all the organizational
knowledge (explicit as well as tacit,
hidden deeply in the experts‘ brains) and
to make it available – sharable –
throughout the organization.
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Knowledge life cycle
Knowledge
acquisition
SOCIETY
CULTURE
Sources of
knowledge
Knowledge
creation
Knowledge
application
Knowledge
representation
KNOWLEDGE
Knowledge
storage
TECHNICAL
INFRASTRUCTURE
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Knowledge
dissemination
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Knowledge
bases
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Regional sources of knowledge
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Public administration bodies
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Educational institutions
Business and industry
Others (public transport, health care, …)
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• Regional government
• Municipalities
• Branches of governmental institutions
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Knowledge acquisition
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Difficult to identify the necessary
knowledge, some legal documents are
messy, not clearly usable
Necessary to motivate knowledge
owners properly
Political will is often missing
Already rather strong support of the
regional and municipal top officers
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Knowledge storage and access
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Information already collected in regional
information system
This is accessible largely also for
business and industrial organizations
However, only little knowledge is still
stored
Public administration portal of the Czech
Republic – partially also on regional level
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What to do in the future?
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To develop knowledge management strategies on
the regional level in order to improve the
processes of knowledge acquisition, sharing and
utilization among knowledge providers and users
To identify, explore, collect and share best
practices of the regional public administration
bodies and to make them continuously accessible
for citizens
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What else to do?
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To ensure such principles of good
governance as openness, transparency and
participation of staff, stakeholders and
citizens in the processes of knowledge
acquisition, sharing and utilization
To encourage active participation of
stakeholders and citizens in development
and exploitation of prospective regional
knowledge management systems
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What our university is doing
 eLearning of regional and municipal public
administrators
• It started already a few years ago in the scope of the
TEMPUS programme (languages, ECDL, European
affairs)
• WebCT is used largely
 Centre of Knowledge Economy is proposed
as a hub for rapid innovation and knowledge
transfer from academy to the region
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Centre of Knowledge Economy –
main research areas
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eKnowledge
eLearning
eSecurity
eBusiness and eCommerce
eGovernment
eOrganizations
eApplications
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Conclusions
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More KM on regional level
Knowledge disseminated to citizens and
PA staff
Universities as centres for innovation
and knowledge transfer to regions
We are looking for a broader
international co-operation
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