Transcript Document 7472842

The International
Academy for Quality
Denver , May 2002
Yossi Bester
VP Conferences & Meetings
The International
Academy for Quality
An independent, self-supported,
non-profit making organization ,
run by academicians who have been
chosen from the most
respected ,
active and experienced
protagonists of Quality , worldwide.
IAQ membership
No. of active academicians :-
67
39% from Europe
29% from America
30% from Asia , Pacific, Africa &
Middle East
34% Consultants
30% Academics
36% Business
16% are younger than 55 !
Countries :-
30
Continents :- 5
Yearly Presence in 5 to 6
Conferences worldwide
IAQ sessions and seminars in :
– USA & Canada
– Europe
– Asia
– Australia
– South America
– Central America
– Middle East
7 years major international quality events
Date
Place
Conference &
Theme
IAQ
Activity
May
20th-22nd
2002
Denver. Co.
U.S.A
56th AQC Annual Congress
“Performance Excellence:
Take it to New Heights”
IAQ Session
Contact:
Yossi Bester
June
25th –27th
2002
Verona
Italy
The 7th world Congress for
Quality Management
“Business Excellence
Make it Happen”
Acn. Gopal Kanji
Sept.
16th –18th
2002
Beijing
China
The 8th Asia Pacific Quality
Organization
(APQO) Conference
Contact:
Acn. Milflora
Gatchalian
Sept. 29th
Oct. 2nd
2002
Harrogate
North
Yorkshire
U.K.
46th EOQ Annual Congress
“New Times, New Horizon,
New Business”
1. IAQ Session
2. IAQ triennial
meeting
October
29th –31st
2002
Busan
South Korea
5th Quality Management and
Organizational Development
(QMOD)
“Building People and
Organizational Excellence”
IAQ Session
Contact: Acn.
Jens. Dahlgaard
November
18th-21 nd
2002
Jerusalem
Israel
The 14th International
Conference of the Israeli
Society for Quality
IAQ Session
Contact:
Acn.Y. Bester
May
19th-21st
2003
Kansas City
Mu.
U.S.A
57th AQC Annual Congress
IAQ Session
Publications
• Anniversary Magazine,
50 years of Quality - October 1996
• TQM magazine –a millennium
volume - November 1999.
• BEST ON QUALITY.
13 volumes since 1988
• CONTACT.
Quarterly newsletter
THE NEW STRATEGY OF
THE INTERNATIONAL ACADEMY
for QUALITY (IAQ)
TOWARD THE YEAR OF 2000
Lausanne June 1966
Yokohama October 1996
THE ORIGINAL MISSION STATEMENT
Article No. 2 of the IAQ constitution states the
Mission of the Academy:-
The aim of the IAQ is to
promote research into the
philosophy,theory and
practice of all activities
involved in
achieving quality for the
best use of world
resources ,
and to develop a
spirit of mutual
cooperation
BASELINE RULES FOR THE VISION
(Lausanne , June 1996 )
•Focus on the future role of the
Academy.
•Use the year 2010 as the target area.
•Develop a list of trends.
•Decide on the elements to be be
included.
•Seek broad agreement.
•Share and agree upon a Vision
Global trends in the year
2010
(Lausanne , June 1996 )
•Gap between first and third countries
•New types of organizations.
•The impact of the information Age.
•Quality of Life and quality as a way of
life.
•Personalized and customized
products.
•The education process will change.
•Less global conflict.
•Speed of technology change.
•Ethical issues of technology
The IAQ Vision
( Yokohama, October 1996 )
THE IAQ should be a leader in fostering
international cooperation related to qu
THE IAQ should foster the use of quality
principles, techniques & tools for :
-The solution of world issue.
-The solution of social issues.
THE IAQ should be a leader in developing
quality techniques.
THE IAQ will continue to influence top
management to use quality methods
THE IAQ should identify, develop and support
quality leadership.
THE IAQ should be a leader in
communicating quality related issu
The New Mission
Statement
( Yokohama, October 1996 )
The aim of the IAQ is to fully utilize
the leadership of
Academicians,
individually and in teams,
to advance worldwide, the
knowledge , understanding
and communication of the
philosophy theory and
practice of activities involved in
Key Success Factors
MEMBERSHIP
Lausanne June 1966
Yokohama October 1996
Quality of IAQ
membership
Definition
• Excellence & expertise in the field.
• National and/or organizational
professional leadership
• Track record of accomplishments,
academic and /or applications.
• Excellent communications (oral ,
written , languages)
• Commitment to the IAQ activities
Quality of IAQ
membership
Measures
• Number of publications
• National recognition - Awards
• Leadership position
• Sustained project record
• Participation level at conferences
Membership Success factors
• Expertness & experience
• Ability to communicate
• International involvement
• Ability to travel
• Strong position at “home country”
• Collective knowledge of quality
• Scientific approach to quality
• Willingness to share ideas
• Engaged in improvement of quality
• Mixed academic base experience
• Maturity , humor & tolerant
Key Success Factors
ORGANIZATION
Lausanne June 1966
Yokohama October 1996
Organization Success factors
• Quality of membership
• Communication network
• Commitment & active participation
• Cooperation with societies
• Recognized by world leaders
• Coverage of skills & regions.
• Impact in developing countries.
• Effective IAQ leadership.
Key Success Factors
COMMUNICATION
Lausanne June 1966
Yokohama October 1996
Communication Successes Factor
•Contact with other IAQ members
•IAQ Internal communication
•IAQ External communication
•Exchange of publications
•Regional network
•International network
•National level network
•Personal contacts
•International visits
•E-mail & Internet
•Letters & fax
•IAQ bulletin
IAQ & ASQ
Partnership
Indianapolis
May , 2000
The History
• May, 1998, IAQ agrees to seek
collaboration with ASQ
• August, 1998, D.Luther to
Ron Kingen proposes an
alliance between ASQ and
IAQ.
• The proposal has two parts,
one administrative, and one
collaborative.
The Concept
The Administrative Part:
– ASQ to become IAQ’s
administrative headquarters.
– ASQ provides a mailing address.
– ASQ collects dues, pays bills.
– ASQ Press publishes the BOQ.
– ASQ provides for meeting minutes.
– ASQ provides an archival service.
– IAQ will pay a minimal fee for the
services.
The Progress…so Far
• February 1999 - ASQ Board accepts
the collaboration.
• April 1999 - Legal council hired.
• May 1999 - IAQ passes resolutions.
• August 1999 - Tax application
submitted.
• December 1999 - Application
approved.
• On-going
– Michael O’Donoghue and
Linda Zysko , from the ASQ , manage the
IAQ administrative headquarter.
MAJOR OBJECTIVES
FOR 2002 & BEYOND
• Higher level of participation .
• Annual report & assessment.
• Measure. KPI’s
• Active Country representatives.
• Triennial Harrogate meeting.
• “Live” IAQ Web Site
• BOQ volume 14
• Quality Improvement Handbook
• Associate Members work on projects
• Joint projects with ASQ,EOQ,JUSE
• Updated administrative procedures
Performance Indicators
• Professional and geographical
membership balance
• Annual self assesment
• Projects & publications output
• Sessions and seminars per year
• Participation per event
• International opinion survey
• Financial results
SELF ASSESSMENT
as of May 2001
America
10 of 21
48%
8 of 17
47%
Asia/Pacific
12 of 31
39%
TOTAL
30 on 69
44%
Europe/Africa
In 2002 - 31% Responsed !!
So , what next ?
More efforts on the “How’s”
instead of the “What’s”
More influence on ,many as possible,
worldwide“Top Decision Makers”
Higher reputation as a “Tool” to
enable the strategic outcome
Higher commitment of all
to better share the endeavor