Transcript Document 7377279

State of Alaska
Exchange & Active Directory Project
Company
LOGO
Enterprise Technology Services
ETS is a customer driven team that provides world
class enterprise technology services for all
branches of state government.
Introductions
Dept. of Administration / Enterprise Technology Services (ETS)
Mike Callahan, Director
Jan Moyer, Deputy Director & Dave Blaisdell, Deputy Director
Russell Kunibe, Exchange & AD Project Manager
Teri Rasmussen, Project Management Office
Sharon White, Project Communication Officer
Jeff Milton, Training Coordinator
Dept of Education and Early Development
Dean Dawson, CRM State Records Manager
Cheryl Kirk, Data Bank Computers
Tara Larsen; Allen Abrahamson; Robert Cannon
Refreshments provided by Dell computers
Exchange & AD Project Team
Agenda
Introductions
Town Hall Meeting Objectives
Overview and Success Factors
SOA Implementation
Quick Look at Outlook
Mail Management and Archiving
Microsoft New Technologies
Question & Answer Session
Meeting Objectives
 Share information about the statewide
Messaging and Directory project
 Demonstrate the benefits of the new systems –
How email, calendars and archives all work
together for everyone!
 Present the timeline for the project phases –
What’s happening now? What happens next?
 Provide an opportunity to chat with the experts
and/or have a hands-on test drive!
Overview – Vision Statement
The State of Alaska will establish a centralized enterprise
directory and Email/Collaboration system based on Windows
2003 and Exchange 2003 or successor products for state
employees serving within the Executive Branch. Enterprise
Technology Services (ETS) will assume responsibility for the
maintenance of the enterprise suite of infrastructure
services, but ownership and control of the Active Directory
objects within the enterprise will remain under agency
discretion. This allows the State of Alaska to benefit from a
centralized offering and consolidation, without sacrificing the
relationships between agency IT Staff and agency end
users.
Project Objectives
 Single Enterprise Exchange e-mail, calendaring and
mobile devices support
 Single Authentication / Active Directory
 Support for Enterprise Data Security Requirements
 Appropriate Staffing, Training and Responsive Change
Management
 Ability to Consolidate/Migrate File and Print Services
 Maintain Service Delivery Level to Remote Locations
 Responsive Customer Service
 Active Directory as the State’s authoritative directory
service
Overview

Project 1: Enterprise Email and Calendaring

Project 2: Enterprise Active Directory

Project 3: Enterprise Enhancements
Overview – Key Benefits

A Single E-mail and Calendaring System through Outlook 2003 or Outlook Web
Access.

Tools to increase collaboration internally and between agencies.

E-mail and Calendaring global address list or departmental address lists to
facilitate communication within and between departments.

Provide the foundation for the sharing of documents or applications across
agencies.

Cost saving due to server consolidation.

Leverage support and training costs because departments have similar systems.

Provides a common technology platform that enables the re-use of resources
across the state.

Provide a method to evaluate, address, and formalize enterprise wide processes,
applications, and exceptions.
Overview – Email Address
 Each state employee will have a new email
address starting June 1, 2007
[email protected]
Example: [email protected]
Display Name: Smith, Richard (DOA)
 Email sent to your old address will automatically
be delivered to your new email box
Overview - Migration
When Will My Department have the New
Email & Calendaring System?
Early Adopters May 15 – June 1st
All others between June 1 – July 9, 2007
Each department has designed a migration plan to
best suit the business needs of their staff.
Overview–Help Desk / Support
Who Do I Call When I Need Help with
the New Email & Calendaring
System?
Contact the same person you currently
contact for email support
Overview - Training
 ETS has completed Outlook training in Anchorage,
Juneau, Fairbanks, Kenai, Soldotna, Bethel, Nome,
Ketchikan, Wasilla & Palmer.
 Over 200 IT Staff have received training.
 Over 750 employees have received Outlook Subject
Matter Expert (SME) training.
 Manuals and On-Line Training materials are available on
the project website:
http://www.state.ak.us/local/akpages/ADMIN/info/msEA/
High Level Project Timeline
Messaging Consolidation
MIGRATION DESIGN
& TESTING
E-MAIL
ARCHIVE DESIGN
DETAILED EXCHANGE
DESIGN
Approx 24 wks
ENTERPRISE CALENDAR
MIGRATION
DEPT E-MAIL
MIGRATIONS
SET-UP & BUILD
ARCHIVE
SET-UP & BUILD
EXCHANGE
DECOMMISION
LEGACY SYSTEMS
REMOTE LOCATION REMEDIATION
ARCHIVE
MIGRATION
Production
Test & Pilots
PRODUCTION SUPPORT
ASSESSMENT &
ONSITE
WORKSHOPS
PROJECT MANAGEMENT
Active Directory
TEST LAB
SET-UP & BUILD
(Central AD)
AD MIGRATION
PLANNING
DETAILED AD
DESIGN
DEPARTMENTAL AD
PILOT ROLL-OUT’S
AD POPULATED WITH
ALL EMPLOYEES
DEPARTMENT AD
MIGRATIONS
ENTERPRISE AD INFRASTRUCTURE
REMEDIATION AND BUILD
April
June
Aug
2006
Oct
Dec
Feb
April
June
2007
Aug
Dec
Feb
April
2008
June