Transcript Document 7373567

NASCOE MIDAS Overview
August 5 – 6, 2010
Today’s World
A Business transaction
Interfaces
Customer Data
Land Data
Farm/Crop Data
Disaster Data
Customer Data
Entry system
Land Data
Farm/Crop Data
Disaster Data
Eligibility
Interfaces
Funds Management
Customer Data
Land Data
Farm/Crop Data
Disaster Data
Customer Data
Land Data
Farm/Crop Data
Disaster Data
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Financials
Integrated System Scenario with
MIDAS
A Benefits Application
Customer Data
Land Data
Grantor
Farm/Crop Data
Rules engine
Eligibility
Disaster Data
Funds
Management
Financials
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Overview
Three Business Process Teams created to support the
MIDAS program
 Marketing Assistance Loans
Initial scope – Loan Origination
 Common Processes
Scope – Customer Data, Eligibility, Entity, Fiduciary
 Common Land
Scope – Farm Records, Acreage Reporting, GIS
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Overview
Primary Tasks
 Analyze current business processes and policies
 Identify and implement process improvements
(example: reduced cycle time, reduced defects,
reduce # of forms, etc…)
 Review/validate business requirements, and business
rules
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MIDAS Teams
MIDAS Detail Teams
 2 year detail from State and County Offices
 Subject Matter Experts (SME)
 Over 258 years of FSA Experience
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Overview
Primary Tasks
 Support requirements gathering activities
 Support Organizational Change Management
(serve as change agents)
 Proof of Concept (POC)
 Initial Operating Capacity (IOC)
 Full Operating Capacity (FOC)
 Lead deployment efforts for POC/IOC/FOC
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Common Processes Business Team
Lisa Berry, Team Lead
Focus on:
 Customer Name and Address Information
Individuals & Businesses
 Entity Information (businesses only)
 Fiduciary Relationships
 Producer Eligibility
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Common Processes Business Team
 Common Processes Team Members
Julie Pena (Oklahoma)
Steven Stark (Nebraska)
Gina Smith (Missouri)
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Land Data and Acreage Reporting Business Team
Elizabeth Miller, Team Lead
Focus on:
 Geospatial Information System(GIS)
 Common Land Unit (CLU)
 Crop and Commodity Tables
 Workflow Analysis
 Maintenance
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Land Data and Acreage Reporting Business Team
Focus on:
 Acreage Reporting
 Annual Acreage reporting process
 Farm Records System
 Land Data and GIS Integration
 Creation and Maintenance of Farm Records
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Example – “To Be” Acreage Reporting Workflow
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Land Data and Acreage Reporting Team
• Land Data and Acreage Reporting Team
Dan Holen (Minnesota)
Michelle Larkin (Michigan)
Darrin Watkins (Texas)
Tara Wedemeyer (New York)
Gwen Uecker (North Dakota)
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MAL Team - Activities To Date
Laura Schlote, Team Lead
Focus on reducing:
 Overall lead time
Application to Payment processing
 Number of forms
 Number of improper payments findings
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Achievements To Date
Policy Changes (implemented or being implemented)
 Allow loan requests to be accepted by phone
 Allow producers to get lien waivers prior to loan
request
 Allow producers to request measurement service up
to 30 days prior to loan request
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Achievements To Date
Forms (implemented or will be implemented)
 Improved CCC-679 Lien Waiver
 Eliminated CCC-674 (incorporated into CCC-601)
 Combined CCC-677 and CCC-678 (SAP system)
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Marketing Assistance Loan Team
Marketing Assistance Loan Team
Ned Johnson (Wisconsin)
Jean Knight (Maryland)
Mary Porter (Georgia)
Michael Walter (New York)
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What is POC, IOC & FOC
POC – Proof of Concept
Vision of a solution using real system
 A functioning system with a limited number of
capabilities (a preselected number of business
scenarios / processes / process steps)
 Standard out of the box SAP software functionality
 Limited set of data loaded in the system
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What is POC, IOC & FOC
IOC – Initial Operating Capability
Production system for Common Programs, MAL and
Acreage Reporting
 Parallel operation in both new SAP software
environment as well as legacy systems
 Enable new business processes and new look and
feel with SAP software
 Organizational Change Management to include
training on new roles, skill sets, etc.
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What is POC, IOC & FOC
FOC – Full Operating Capability
Capability to operate all programs within the new SAP
software environment
 Legacy systems retirement including System 36
 Continued Organizational Change Management
(OCM)
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Importance of Organizational Change Management
 MIDAS will impact people + process + technology
 Changes to processes do not succeed without
transformation within the organization itself
Changes in knowledge, skills, and activities
Changes in roles and responsibilities
Changes that impact people’s day-to-day work life
 Change is NOT easy, but necessary.
 Mitigates Risks
Project failure increases with the magnitude of
change
 Benefits Realization
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Goals of OCM
 To provide a logical path and structured approached for
moving from current business delivery system to
changed/new way of business delivery.
 Get the people, processes and systems ready for changes
 To speed the adoption of the changes and accelerate the
return of it’s value
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Approach
 Scope
 MIDAS OCM will focus on addressing changes specific to
the development, design, implementation and deployment
of MIDAS
 MIDAS OCM Strategy
 Stakeholder Engagement
 Communications
 Organizational Readiness
 Training
 Alignment with other modernization initiatives, such as FSAFMMI; Enterprise Data Warehouse (EDW); BPMS and WBSCM
 Involvement of FSA Employees, Agency Partners and Other
Key Stakeholders, such as NASCOE
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Approach
Stakeholders/Sponsors
Leadership/Management
Assess
Inform
FSA Organization
User Community
Prepare
Educate
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OCM Team
 The team will:
 Implement OCM activities and measure and monitor
change management efforts
 Foster a culture of continual improvement within FSA
 Work closely with all of FSA to ensure OCM goals and
activities are implemented and meeting the desired
needs
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OCM Activities to Date . . .
 Established enterprise wide FSA Modernization
Communications Team
 Conducted MIDAS Project Kick Off
 Completed 1st phase of Stakeholder Analysis for the
enterprise-wide Communications plan
 Identified audience, communications vehicles, determine
appropriate frequency of each communication vehicle and
measurement methods .
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OCM Activities to Date . . .
 Conducted internal (FSA Staff) MIDAS Project Team training
 Lean Six Sigma Training (LSS)
 SAP Software Training
 MIDAS Website Launch
(http://www.fsa.usda.gov/FSA/midas?area=home&subject
=landing&topic=landing)
 Draft MIDAS Newsletter
 Draft MIDAS brochure
 LSS site visits, Listening sessions, and NASCOE meetings.
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Questions?
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