Transcript Document 7287670

Inflight Advanced
Qualification Program
(AQP)
Inflight AQP Takes off in
the US
Presented to: WATS, Orlando, FL
By: Dr. Doug Farrow, Program Manager, AQP
Date: April 28, 2009
Federal Aviation
Administration
Overview
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Introduction
What is AQP?
How does AQP work?
What does inflight AQP
training look like?
• What are the goals of
AQP?
• Why is AQP the 3-D
program?
Inflight AQP
WATS 2009
• Data collection and
analysis
• Will the FAA mandate
AQP?
• What does the future
hold?
• Where can I learn
more?
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Introduction
• Voluntary Alternative to traditional training
• Pilots, flight engineers, dispatchers, flight attendants
• Program of choice for Pilots
• 80% of top 10 carriers
• 80% of revenue passenger miles
• Proficiency-based training
• Not time and content based
• Planned hours, not programmed hours
• Over 15 years old
• Air Force predecessor version over 30 years old
• TWA…and the Instructional Systems Approach (1965)
• Designed for innovation
• Flexibility in content, strategy, interval
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Introduction
• Phase I: Application
– Freedom
• Phase II: Curriculum Development
– Southwest, USAirways
• Phase III: Small Group Tryout
– American
• Phase IV: Initial Operations
– Delta/Northwest, Continental
• Phase V: Continuing Operations
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What is AQP?
• Voluntary alternative to traditional training
and checking for Part 121 & 135 airlines.
• Measures proficiency, not hours.
• Focus on learning, not training.
• Available since 1990.
• Requires additional documentation and data
collection.
• Includes a robust support community.
• Annual AQP Conference in Tempe, AZ next week.
• Requested by the airlines.
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How Does AQP Work?
• Employs a systems approach to training.
• Tailors training and checking requirements
to individual carriers.
• Authorizes deviations from (alternate means
of compliance with) CFR Parts 61, 63, 65,
121, 135 & 142.
• Employs an FAA Extended Review Team
(ERT) for approvals.
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What Does Training Look Like?
• Heavy on activities, light on power points.
– Focus on learning, not training
• Scenario-based training and checking.
– Multiple scenarios
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Real-time data collection.
Realistic role playing.
Real equipment, real locations.
Security events integrated into training.
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The Three “D’s” of AQP
• Documents
• Data
• Dialogue
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The Three D’s of AQP
• Documents (ATOS SAI)
– Program Audit Data Base (PADB)
– Required AQP Documentation
• Data (ATOS EPI)
– Performance Proficiency Data Base (PPDB)
– De-identified student data
– Identified instructor/evaluator data
• Dialogue
– Extended Review Team (ERT)
– FAA/Management/Labor Partnership
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AQP “Awesome Quantities of
Paperwork”
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Phase I:
Application
• AQP Application
Phase II:
Curriculum Development
• Crewmember Job Task Analysis, Qualification Standards,
Curriculum Outline
• I/E Job Task Analysis, Qualification Standards, Curriculum Outline
• ISD Methodology, Implementation & Operations Plan
Phase III:
Small Group Tryout
Phase IV:
Initial Operations
• Annual (review &) Report
• Maintain updates to all documents
Phase V:
Continuing Operations
• Annual (review &) Report
• Maintain updates to all documents
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AQP Performance Data
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Task-by-task grading.
Scales versus pass/fail.
Validation/Evaluation gates.
Airline data usage.
FAA data usage.
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Dialogue
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FAA Extended Review Team (ERT).
Airline/Labor Organization.
Sister programs.
Larger AQP community.
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Data Collection and Analysis
• Training data is compared to safety data to
keep training priorities closely aligned with
areas of risk.
• Data is trended for flight attendants and for
their instructor/evaluator.
– De-identified performance data for flight attendants
– Calibration data for instructors/evaluators
• Only FAA Field personnel assigned to your
certificate see your data.
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Data Collection and Analysis
• Only AFS-230 personnel have access to all
data.
• Data from one carrier is never compared to
data from another carrier.
– Apples to oranges
– Ethical restrictions on re-purposing data
• AFS-230 has never had a data breech.
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Will the FAA Ever Mandate AQP?
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AQP is expensive .
AQP is complex.
AQP requires specialized skills.
AQP requires enhanced levels of
communication and cooperation.
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Who is AFS-230?
• Voluntary Safety Programs Branch
– Manage 7 safety programs
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Aviation Safety Action Program (ASAP)
Aviation Safety Reporting Program (ASRS)
Advanced Qualification Program (AQP)
Line Operations Safety Audits (LOSA)
Flight Operations Quality Assurance (FOQA)
Voluntary Disclosure Reporting Program (VDRP)
Internal Evaluation Program (IEP)
– Sponsor human factors research and development
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Who is AFS-230
• Provide training and support to FAA and air carrier
personnel throughout the life of the AQP.
• Review all AQP document and data submissions.
• Issue and maintain approval letters for ERT.
• Monitor air carrier training.
• Support annual reviews.
• Assist field FAA personnel.
– AQP 101 @ CMEL
• Maintain national policy guidance.
• Wait by the phone for your call!
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Who is AFS-230?
• FAA Personnel (8)
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Five Aviation Safety Inspectors
One Aviation Psychologist
One Instructional Psychologist
One Program Analyst
• Contract Personnel (5)
– One Data Analyst
– One IT support staff
– Three software developers
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What Does the Future Hold?
• New training & checking requirements will be mandated
for pilots, flight attendants and dispatchers.
• Qualification Proficiency Standards (QPS) for all duty
positions.
• Reduce frequency of emergency equipment drills from
24 to 12 month intervals for flight attendants.
• Pilots will train and test as full crews at 9, 18 & 27
months.
• Integration of technical and CRM/DRM training and
evaluation will be mandated.
• A continuous improvement process will be mandated.
• Requirements for check flight attendants and dispatch
program designees will be mandated.
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What Does the Future Hold?
• Under Safety Management Systems:
– Task analysis for operational personnel and training personnel
is required.
– Training as a safety risk control will be documented, measured
and continuously monitored.
– Training as a preventive or corrective action will be
documented, measured and continuously monitored.
– Training processes will be audited internally.
– Training processes will be audited externally.
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What Does the Future Hold?
• On the pilot side, most large carriers have
already transitioned to AQP, and an number of
smaller carriers are now transitioning.
• Many of these same large carriers have begun
to implement Inflight AQP curriculums.
• Best guess? If past is prologue, AQP flight
attendants will outnumber traditional flight
attendants in less than a decade.
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Where Can I Learn More?
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Internet search
[email protected]
CFR 14, Part 121, Subpart Y: AQP
AC 120-54: AQP
FAA Order 8900.1, Flight Standards
Information Management System.
• http://fsims.faa.gov
• FAA CMEL Course #25706: AQP
• www.aqp-foqa.com
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Questions?
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