What is• Property PACE? Assessed Clean Energy Property Assessed Clean Energy (PACE) Financing • HERO is Property Assessed Clean Energy (PACE) financing, which is designed to make payments.
Download ReportTranscript What is• Property PACE? Assessed Clean Energy Property Assessed Clean Energy (PACE) Financing • HERO is Property Assessed Clean Energy (PACE) financing, which is designed to make payments.
What is• Property PACE? Assessed Clean Energy Property Assessed Clean Energy (PACE) Financing • HERO is Property Assessed Clean Energy (PACE) financing, which is designed to make payments affordable by offering a fixed interest rate that is payable over an extended period of time along with property taxes. • PACE Overview: • New way to pay for home energy products • Created in partnership with The Fastest Growing PACE Program in the U.S. • HERO is the largest and most successful residential PACE based financing program in the nation, and the only program that has successfully securitized PACE based loans. All funding, support services and technology are provided at no cost to the municipality. • Our Proven Model Provides: • Ongoing Lending Capital • Dependable Support Services • Comprehensive Technology Infrastructure • Unrivaled Consumer Protections Our Partnership Approach Responsibility Results • Consumer Protection: Economic: • Contractor Training / Manageme nt • Product Standards • Product Verification • Fair Pricing • Dispute Resolution • Senior Protections • ESL Services • Reduce Utility Bills • Create Jobs • Increase Property Values Environmental: • Reduced CO2 Emissions • Decreased Energy Consumption • Substantial Water Savings The HERO Program: • Helping Homeowners and Strengthening Communities HERO Helps Communities • When property owners invest in energy efficient upgrades, they do more than save energy. HERO also helps communities create new jobs, save water and increase property values. • Economic Stimulus • Lower Utility Bills • New Job Creation • Increased Property Values • Consumer Protection • Price / Value Confirmation • Pay Upon Job Completion • Dispute Resolution • Environmental Impact • Reduced CO2 Emissions • Decreased Energy Consumption • Water Savings HERO Makes it Affordable Affordable Payment Options 0% Down Payment Requirement Easy to Qualify No Payment Up to 18 Months Transfers with Property Tax Deductible Benefits Technology Platform Add Community Value We provide the most comprehensive consumer protections in the industry Consumer Protection Energy Efficient Product Verification Contractor Requirements Fair Pricing Requirements Permit Requirements Funding Provided Only Upon Successful Completion of Project and Homeowner Sign Off Pre- and Post-Funding Dispute Resolution Protections for Seniors Other Financing Options HERO Supports Contractors • We provide the most comprehensive suite of software tools for estimating and financing. • • • • • • • • • • Create Easy to Use Sales Tools Test, Try and Iterate Provide a Comprehensive Portal Dedicated Co-Marketing Services Marketing Review / Approval Permit Verification Training, Training and More Training Great Relationship Management Process and Procedural Guard Rails Pay Upon Project Completion Deliver Easy to Use Software • Features: • Interactive Sales Tools • Estimating Calculators • Financing Document Generation • Electronic Signature Capabilities • Information and Updates • Web-based Training Curriculum • Marketing Resource Center • Company-specific webpage at heroprogram.com/co HERO Pro Real Time Data Tracking • • • • • • Community Impact Project Types Active Contractors New Job Creation CO2 Reduction Economic Impact HERO Gov Recently launched!...(April 2015) Every Community will have access to the HERO Gov app, which provides real-time program reporting on a number of key project metrics Mobile app (downloadable from iTunes) • • • • Economic stimulus & impact Environmental impact & savings Drill-down on metrics by community Ability to view different time periods HERO Pro • HERO Registered Contractors have access to HERO Pro, an integrated, secure platform designed to make the estimating, approval, documentation and funding process as easy as possible form homeowners and contractors. • Features: • Interactive Sales Tools • Estimating Calculators • Energy Savings Calculators • Financing Document Community • Consumer Protection Support: & Contractor Training HERO Protects Consumers • When you approve HERO in your community you’re protecting consumers before, during and upon completion of every project. Contractors must be in good standing with the Program and are only paid after the job is completed to the consumer’s satisfaction. • #1 Consumer Protection Policy in the Industry: • • • • Contractor ID Verification Pricing Controls Permit Verification Payment Protection HERO Protects Elderly Consumers • Compliance agents provide the following additional services for elderly protection: • In-home visits (regular follow-ups) • Contractor/property owner mediation services • Liaise with Elder Protection Organizations • 100% resolution of all reasonable matters Additional preventative controls in place for homeowners over the HERO Trains & Registers Local Contractors • HERO provides a comprehensive training and registration program, designed to familiarize Contractors with the financing terms and the Property Owner approval process. • Training Covers: • • • • • • Sales Software Product Eligibility Document Processing Completion Certification Payment Options Community Support • HERO Hotline (855-HERO-411) • Our full service Call Center is available to homeowners and contractors from project start to completion. • Contractor Training • Our representatives in the field provide training and ongoing support for application processing and Program implementation. • Dedicated Account Representatives • We provide continuing support for all sales, marketing and customer service concerns. • Dispute Resolution • Every Property Owner or Contractor complaint receives a full investigation to find an acceptable resolution to any disputes. HERO in Action: • Success & Awards Awards & Recognition Environmental & Economic Leadership Governor of California Best Residential Partnership U.S. Green Building Council 2014 Clean Air Award South Coast Air Quality Management District Best of the Best Urban Land Institute Business Achievement Award Climate Change Business Journal Presidents Award for Excellence Southern CA Association of Governments Norton Younglove Award Western Riverside Council of Governments HERO in California 65,000 ~77% 330 approved applications for $3.2 Billion CA Cities & Counties California households can participate in the Program – 32 Counties, ~10.6 Million households 39,600 completed residential projects $785 Million 6,560 funded in upgrades local jobs created $1.4 Billion 1.5 Million $1.6 Billion in annual economic impact tons of abated CO2 emissions in utility bill savings 97 Said that HERO Program Representatives are friendly, knowledgeable and professional. 96 Said that they would recommend the HERO Program to a friend or relative. Southern California As of August 26, 2015. Italicization indicates pre-launch phase • Imperial County • Brawley Calexico Calipatria • El Centro Holtville Imperial • Unincorporated Area • Los Angeles County • Agoura Hills • Alhambra • Arcadia Artesia Avalon • Azusa • Baldwin Park Bell Gardens • Bellflower Beverly Hills • Bradbury Burbank Calabasas • Carson Cerritos • City of Industry • Claremont Commerce • Covina Cudahy Culver City • Diamond Bar Downey Duarte • El Monte • El Segundo • Gardena Glendale • Glendora Hawaiian Gardens • Hawthorne • Hermosa Beach Hidden Hills Huntington Park • Inglewood • Irwindale • La Canada Flintridge La Habra Heights La Mirada La Puente • La Verne Lakewood • Lancaster • Lawndale • Lomita Long Beach Los Angeles Lynwood Malibu Manhattan Beach • Monrovia • Montebello • Monterey Park Norwalk • Palmdale • Palos Verdes Estates Paramount Pasadena Pico Rivera • • Pomona Rancho Palos Verdes Redondo Beach • Rolling Hills • Rolling Hills Estates • Rosemead • San Dimas San Fernando • San Gabriel • San Marino Santa Clarita Santa Fe Springs • Santa Monica • Sierra Madre Signal Hill • South El Monte South Gate • South Pasadena • Temple City • Torrance • Walnut • West Covina West Hollywood Whittier Unincorporated Area • Orange County • Aliso Viejo • Anaheim • Brea • Buena Park • Costa Mesa • Cypress Fountain Valley • Garden Grove • Huntington Beach La Habra La Habra Heights • La Palma • Laguna Beach • Laguna Hills • Lake Forest • Mission Viejo • Newport Beach • Placentia Rancho Santa Margarita San Clemente • Santa Ana • Stanton • Tustin • Westminster Yorba Linda • Riverside County • Banning • Beaumont Blythe • Calimesa • Canyon Lake Cathedral City Coachella • Corona Desert Hot Springs • Eastvale • Hemet • Indian Wells • Indio • Jurupa Valley La Quinta • Lake Elsinore • Menifee • Moreno Valley • Murrieta • Norco Palm Desert Palm Springs • Perris Rancho Mirage • Riverside • San Jacinto • Temecula • Wildomar • Unincorporated Area • San Bernardino County • • • • • • • • • • • • • • • • • • • • Adelanto Apple Valley Barstow Big Bear Lake Chino Chino Hills Colton Fontana Grand Terrace Hesperia Highland Loma Linda Montclair Needles Ontario Rancho Cucamonga Redlands Rialto San Bernardino Twenty Nine Palms • • • • • Upland Victorville Yucaipa Yucca Valley Unincorporated Area • San Diego County • Carlsbad • Coronado Del Mar • El Cajon • Encinitas • Escondido • Imperial Beach • La Mesa • Lemon Grove • National City • Oceanside • Poway • San Diego • San Marcos • Santee • Solana Beach • Vista • Unincorporated Area • Santa Barbara County Lompoc • Ventura County • Fillmore • Ojai Oxnard Port Hueneme • Santa Paula Simi Valley Ventura Northern California As of May 27, 2015. Italicization indicates pre-launch phase • Alameda County • Albany Berkeley • Contra Costa County Antioch Brentwood • Concord • Danville Lafayette Martinez Oakley Pittsburg Pleasant Hill Richmond San Pablo San Ramon Walnut Creek • El Dorado County South Lake Tahoe • Fresno County • Clovis • Coalinga • Fresno Kerman • Kingsburg Parlier • Reedley • Sanger Selma Unincorporated Area Humboldt County Eureka • Kern County • Arvin • Bakersfield • California City • Delano • McFarland • Ridgecrest • Shafter • Taft Tehachapi • Wasco • Unincorporated Area • Kings County • • Hanford Lemoore • Madera County • Unincorporated Area • Merced County • Atwater Livingston Los Banos • Merced • Unincorporated Area • Mono County • Town of Mammoth Lakes • Unincorporated Area • Monterey County Carmel-by-the-Sea • Del Rey Oaks • Monterey Pacific Grove • Unincorporated Area • Napa County • • American Canyon Calistoga • • • • Napa St. Helena Yountville Unincorporated Area • Sacramento County • Citrus Heights Elk Grove Galt • Rancho Cordova Unincorporated Area • San Francisco County San Francisco • San Joaquin County Lodi Manteca Ripon • Stockton • Tracy • San Mateo County Burlingame Daly City • Foster City • Menlo Park Redwood City San Bruno San Carlos San Mateo South San Francisco Woodside Unincorporated Area • Santa Clara County • Tulare County Gilroy Morgan Hill • San Jose Porterville Tulare • Visalia • Santa Cruz County • Yolo County • • • Capitola Scotts Valley Unincorporated Area • Solano County • Benicia Dixon Fairfield • Rio Vista • Suisun City • Vacaville • Vallejo • Unincorporated Area • Sonoma County Cloverdale Healdsburg Sebastopol Sonoma Windsor Unincorporated Area • Stanislaus County Ceres Hughson • Modesto • Newman • Oakdale • Riverbank • Turlock • Waterford • • • • • • • Davis West Sacramento Winters Woodland Unincorporated Area Bringing HERO to your Community • Our turnkey solution was designed to integrate seamlessly into your community. After you pass the resolution to adopt HERO, you should expect the Program to be available in just a few short months. We’ll be here all along the way – from Validation to Launch – to guide you through the process. Community Adopts HERO Judicial Validation is Passed Staff Are Trained Contractors are Trained & Registered HERO Launches in Your Community