Transcript Recruiting a Full Commissioner Staff Susan Long Occoneechee Council Raleigh, NC UC Recruitment History  113 new unit commissioners recruited since 2005.  Improved unit to unit commissioner ratio from 1:15 to 1:3.6! 1401006020Unit.

Recruiting a Full
Commissioner Staff
Susan Long
Occoneechee Council
Raleigh, NC
UC Recruitment History
 113
new unit
commissioners
recruited since
2005.
 Improved unit to
unit commissioner
ratio from 1:15 to
1:3.6!
2005
2006
2007
160
140
120
100
80
60
40
20
0
Unit Commissioners
Diverse Demographics
Diverse Demographics
Demographics

Metro area w/5
districts

1 district w/4 rural
counties
Economically
challenged urban
district
Ft. Bragg military
community
World famous golf
courses
One of the largest
concentration of PhDs
in US
HQ for numerous
corporations (RTP)





What should your ratio of units
to commissioners be to serve
the needs of your units?
National Standards vs. Reality
2005
2006
2007
National Standard
Unit/Commissioner Ratio
16.0
14.0
12.0
15.0
10.0
8.0
6.0
4.0
2.0
4.9
3.6
0.0
Index of Growth
3.0
How do you secure the right
commissioner?
It starts with having the right District
Commissioners in place!

The Example/Role Model for all
commissioners in the district
Accountability
 Accessibility
 Charisma
 Integrity
 Follow-through and follow up
 Time to do the job
 Knows the territory (the units, leaders, has
come up through ranks)=Credibility


Positive attitude!!
Unit Commissioner
Recruitment Plan
Understanding The Need
Personnel shortage identified as part of
council’s strategic long range planning
process.
 Starting point: unit commissioner to unit
ratio of 1:15.
 Council possessed a full complement of
District Commissioners.


They were not trained to be recruitment ready
The Process-Step 1

Board approved an annual business plan
of action to meet strategic objectives.

The “Commissioner Service Operations Plan”
included the approved annual objectives, key
meeting dates, and training dates.
Commissioner Service
Operations Plan
It is the mission of the Council Commissioner
Staff to keep Scouting units alive, healthy,
happy, and reregistered on time. Our
commitment is to develop and implement plans
that will result in increased unit, adult leader and
youth retention. The Occoneechee Council
Commissioner staff recognizes that it helps units
succeed and that unit service is a top priority.
Those who administer the program must,
therefore, serve the membership and also
actively and purposefully recruit new
members.

Commissioner Service Objectives Recruitment
Recruit and fully engage an Assistant
Council Commissioner for each Council
Vice-President in order to form key Threes
for each committee.
 Recruit sufficient numbers of unit
commissioners to achieve the National
goal of 3 units per unit commissioner.

Step 2-Getting District
Commissioners Ready to Recruit
 District
Commissioners and ADCs are
seen at council, district and community
events in uniform.
 Not
a stranger to the units!!
Step 3-Building A Prospect List
 Review
separated member lists.
 Turn “suspects” into “PROSPECTS”
through referrals.
Step 3-Building A Prospect List
 Often
considered sources for prospects:
Step 3-Building A Prospect List
 Have
you considered…
Step 4-Preparing to Recruit

Develop a job
description

Don’t sugar coat
it!!
Step 4-The Appointment




Make appointment
with prospect (and
spouse)
Review points for
successful
interviews
Call on prospects
Follow up
Step 5-Tracking Recruitment
Progress
 Reporting
 Forums
frequency: monthly
Included:
Executive
Board and Executive
Committee Meetings
Monthly Commissioner Cabinet Meetings
Monthly Professional Staff Meetings
Monthly Commissioner Newsletter
 For
a copy go to www.ocscouts.org
Commissioner Box Score
DISTRICT
# UNITS
UCs
NEEDED
UCs
REGISTERED
NEED TO
RECRUIT
% OF NEED
UC RATIO
HE
39
13
19
0
146%
1:2
TR
33
11
12
0
109%
1:2.7
CR
70
23
22
-1
94%
1:3.2
GN
33
11
8
-3
73%
1:4.1
MA
46
15
10
-5
65%
1:4.6
SAMPLE SCORECARD-STACK CHART
ORIGINAL IDEA CAME FROM LEADERSHIP
SUPPORT SERVICES
REVIEWED AT MONTHLY COMMISSIONER CABINET
MEETINGS, BOARD AND STAFF MEETINGS
Step 6-Train to Retain
Train…train…train
those
new unit commissioners!!
 Offer
meaningful commissioner
meetings each month!!
Recruitment Techniques
 Traditional
recruiting techniques
Two person recruiting teams
Formal “face to face” meeting
One on one when referred
Innovative group recruiting
Resources Used In
Developing Our Plan
 National
Commissioner’s Newsletter
and podcasts.
 Best practices from other councils.
 Position descriptions from National
Council publications.
 Information from leadership support
service.
Keys to Success
Commitment of the Council Commissioner
 Support of the professional staff
 Engagement of several key volunteers
 Textbook recruiting techniques using
resources already available through the
national organization.
 Innovative ideas from districts.

Results
Unit retention 75-94%!
 Youth retention 66-72%!
 Cub & Boy Scout
advancement at record
levels!
 Quality units 45-71%!
 Quality districts grew
from 2 of 13 to 10 of 13!
 Achieved Centennial
Quality Council!
