Successful Chapter Programming Volunteer Leaders Webcast Series August 22, 2013 Sherry Johnson, SPHR Field Services Director – Southwest Central Region.
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Successful Chapter Programming Volunteer Leaders Webcast Series August 22, 2013 Sherry Johnson, SPHR Field Services Director – Southwest Central Region Today’s Presenters Successful Chapter Programming Sherry Johnson, SPHR SHRM Field Services Director Southwest Central Region Cathleen Hoffmann, SPHR, MBA Arkansas SHRM State Conference Committee Chair; and, Northwest Arkansas SHRM (NOARK) Director of Programs 2 Today’s Agenda Successful Chapter Programming • • • • • • • • • Strategic Planning Where to Find Speakers Challenges How to Decide on Topics Core HR Topics Measuring Success Program Topic Analysis SHRM Resources Best Practices – Case Study 3 Strategic Planning Program Planning, Marketing & Branding • SWOT Analysis – Marketing Plan Objectives • Raise awareness in the business community • Increase membership • Increase participation and engagement of membership • Branding – Change your logo by adding a tagline – Develop Ad Campaign – Dedicate financial resources to advertising • Program Objectives – – – – – – To provide HRCI Credit pre-approved To increase Networking opportunities Use CORE HR topics Hire engaging speakers Ensure a comfortable environment Develop Career Emphasis Groups 4 Where to Find Speakers Successful Chapter Programming • Referrals from membership • Referrals from other SHRM chapters – Network with other chapters • Use speakers from other SHRM affiliate conferences and events – National, Regional, State, Local • • • • Referrals from other non-profit organizations Government agencies Well-known local professionals Let them come to you – How? – Law Firms, Consulting Companies, etc. • Special Interest Groups (SIGs) and Core Emphasis Groups (CEGs) • SHRM Speakers Bureau • SHRM Chapter Speaker List – Speakers, Available Topics, Locations, Fees 5 Challenges Successful Chapter Programming • Appealing to various backgrounds and levels of technical HR experience • Keeping it interesting & relevant • Scheduling conflicts • Overcoming a poorly received speaker • Speakers making a sales pitch • Cost of higher quality speakers 6 How to Decide on Topics Successful Chapter Programming • • • • • • Member surveys Evaluations Board recommendations Legal updates HR hot topics, relevance SHRM HR Magazine; publications 7 Core HR Topics Successful Chapter Programming • Compensation & Benefits • State Salary Survey • 401k • Employee Relations • Generational Differences • Hiring & Staffing • The Art of Effective Interviewing • Transition • Networking • Ethics • Ethical Decision Making in Organizations 8 Measuring Success Successful Chapter Programming • Evaluations for each session – Track evaluations and look for trends • Survey those in attendance – – – – – – Satisfaction with the Event Atmosphere Food Environment Suggestions Recommendation of SHRM Memphis events • Ask attendees – Some will not complete evaluations • Number of attendees – Track attendance to determine average and look for trends 9 Program Topic Analysis Successful Chapter Programming Results . . . • Members like: • Legal Updates • Diversity & Inclusion • Hot Topics in HR: • Employee Engagement in this Economy – Work-Life Balance • Succession Management – Talent Management, Skills Gaps, Aging Workforce, etc. • Positive Thinking in the Workplace • Suggested topics: • • • • Healthcare Reform Immigration USERRA HR: A Strategic Change Agent 10 SHRM Resources www.shrm.org/vlrc Successful Chapter Programming 11 SHRM Resources Successful Chapter Programming SHRM Presentations for Chapter and State Council Use Do you need a presentation for a chapter meeting? These PowerPoint presentations and scripts were developed for chapters and state councils to use when they have a need for programming but do not have a speaker. A brief description of the presentations is also available for you to submit the program to HRCI for re-certification credit. • • • • SHRM: Your Career Partner (PowerPoint presentation) SHRM: Your Career Partner (Script) New! HR Scenario Planning: Key Tool for Managing Economic Uncertainty New! Business Ethics for HR Professionals Click here to access these presentations: Presentation for Chapters and State Councils 12 SHRM Resources Successful Chapter Programming SHRM Foundation DVD Series Through interviews with top executives, these educational DVDs present real-world case studies of strategic HR in action. These videos are ideal for use in SHRM chapter programs. Use the companion discussion guides and PowerPoint presentations to create highimpact presentations for professional development or classroom use. SHRM Foundation DVDs are used in more than 400 universities in 43 countries. 13 SHRM Resources Successful Chapter Programming SHRM Speakers Bureau Members of the SHRM Staff may be available to speak on the following topics: • • • • • • • • • • • HR Governmental Update - (please specify from the options listed below): HR Public Policy: The 113th Congress and the Second-Term Obama Administration HR Regulatory and Judicial Outlook for the Obama Administration HR State Public Policy Outlook SHRM Advocacy Team: Shaping HR Public Policy Global HR: Strategies for a Flatter World Best Practices in Talent Management Strategy The Business Case: Why Diversity and Inclusion are Good for Business The Future of HR: What's Next for the Profession? Making Sense Of Social Media As A Tool For Hr Professionals. Workplace Flexibility: The Next Imperative For Business Success And HR Leadership The HR Professional Competency Model: A Roadmap for Success Energize and Engage: How Inclusion Supercharges Employee Satisfaction and Performance Avoiding the Boomer Drain: HR Strategies and Best Practices New! When 9 to 5 Goes Bust: Making Workflex a Reality in Your Organization We attempt to fulfill as many speaking invitations as is feasible. To ensure we have adequate information for making scheduling decisions, please complete the online request form at http://apps.shrm.org/speakers/speakers_form.asp 14 SHRM Advocacy Team Initiative 2010-2014 Target States 2010 2011 2012 2013 2014 1 Alabama Delaware Colorado Alaska Hawaii 2 Arkansas Illinois Connecticut Arizona Kentucky 3 Florida Nevada Georgia Louisiana Massachusetts 4 Kansas New Mexico Idaho Michigan Mississippi 5 Maine Ohio Indiana Minnesota Missouri 6 Nebraska Oregon Iowa Montana New Jersey 7 New York Pennsylvania Maryland New Hampshire North Dakota 8 Rhode Island Texas Oklahoma North Carolina South Dakota 9 Washington Virginia Tennessee South Carolina Utah 10 Wisconsin West Virginia Wyoming Vermont SHRM ADVOCACY TEAM: SHAPING HR PUBLIC POLICY As an HR Professional, you are uniquely positioned to shape the development of federal and state workplace laws and regulations. This presentation takes you through the basic steps of becoming involved in the public policy process; best practices for contacting, meeting, and building lasting relationships with elected officials and their staffs; and effective ways to communicating the HR professional's perspective on key workplace issues. You will also learn about the initiative SHRM has launched to create a nationwide member advocacy network of HR Advocates, collectively known as the Advocacy Team, or ATeam. Chatrane Birbal Senior Member Advocacy Specialist [email protected] 703-535-7476 (W) www.shrm.org/advocacy 11 California California California California California 15 SHRM Workplace Flexibility Initiative 2012-2014 Target States Presentation Presentation 2 1 When 9 to 5 Goes Bust: WORKPLACE FLEXIBILITY: Making Workflex a Reality THE NEXT IMPERATIVE FORinBUSINESS Your Organization SUCCESS AND HR LEADERSHIP You might flexibility be convinced the value of Workplace has of become a key workplace flexibility, but howthe cantalents you make business strategy to leverage and it work in your organization? In this skills of today’s increasingly diverse, aging, and presentation, you workforce. will hear award-winning multi-generational In this session, you will learnpractical how flexible strategies, tips work and arrangements advice from such as job companies sharing, flexible scheduling, best-practice to help you design phased retirement, telecommuting a Workflex programand uniquely suited to can the drive engagement, productivity, needs employee and culture of your organization. retention, andinsights, benefit attendees your organization’s Among other will learn bottom You will also examine key HR the fourline. key steps to building a successful strategies for implementing flexibility as well program, including building the business as legal issues to consider. And you will hear case, customizing a Workflex program, about new resources and opportunities as a incorporating change management result of SHRM’s partnership with the Families strategies, and implementing Workflex for and Work Institute, including the “When Work success. Works” initiative. 2012 2013 2014 1 Alaska Alabama Arkansas 2 Arizona Colorado District of Columbia 3 Florida Connecticut Georgia 4 Idaho Delaware Iowa 5 Maine Hawaii Kentucky 6 Michigan Indiana Massachusetts 7 Minnesota Kansas Mississippi 8 Missouri Louisiana New Mexico 9 Nevada Montana Ohio 10 New Hampshire Nebraska Rhode Island 11 New York New Jersey South Carolina 12 North Dakota North Carolina Utah 13 Oklahoma South Dakota Vermont 14 Pennsylvania Tennessee Wisconsin 15 Texas Washington Wyoming Workplace Flexibility Program Specialist [email protected] 703-535-6086 (W) 512-705-8065 (C) 16 West Virginia 17 California California California http://www.shrm.org/hrdiscipline s/benefits/Pages/workflex.aspx Cassidy Neal 16 Successful Chapter Programming Best Practices Cathleen Hoffman, SPHR, MBA [email protected] Phone: (479) 621-4313 • Arkansas SHRM (ARSHRM) Professional Development Director • 2013 ARSHRM State Conference Committee Chair • Northwest Arkansas SHRM (NOARK) Director of Programs • 2008 NOARK Human Resource Professional of the Year • 2011 Arkansas "Outstanding" Human Resource Professional of the Year • SHRM Learning System Instructor • National Association of Female Executives (NAFE) 17 Topic Ideas? Successful Chapter Programming • Advertisements you get via e-mail… • SHRM Learning System Modules • Survey your members • Rotate your committee members for fresh ideas. • Look at what other chapters are doing. • Hot News Topics 18 Where do you find your speakers? Successful Chapter Programming • Ask your chapter members—You have experts among you!!! • Ask your vendors. • Ask professors/teachers at your Universities/Colleges in your area. • Put a “Call for Presenters” on your chapter website. • Non-Profits are great speakers. 19 Where do you find your speakers? Successful Chapter Programming Social Media • Facebook • Friend other chapters, state councils, conference pages • Twitter • Follow chapters, state councils, conferences • Live chats • Ex. #SHRMchat 20 When do you have your meeting? Successful Chapter Programming • How do you decide? • Breakfast • Lunch • After Hours • Survey • Look at attendance at the different meetings • What kind of program is it? 21 How do you know if your meeting was successful? Successful Chapter Programming Evaluations—Best Practices • Short • Timely • Use the results to make changes if needed. 22 Questions? Successful Chapter Programming 23 Thank You! Successful Chapter Programming Sherry Johnson, SPHR Field Services Director Southwest Central Region AR, LA, MO, OK, TX [email protected] 703-535-6255 (W) @SHRMSherry 24