Chapter 11 Chapter 11: Installing and Managing Printers Learning Objectives Chapter 11 Explain and apply the fundamentals of Windows 2000 Server printing Install local, network, and.
Download ReportTranscript Chapter 11 Chapter 11: Installing and Managing Printers Learning Objectives Chapter 11 Explain and apply the fundamentals of Windows 2000 Server printing Install local, network, and.
Chapter 11 Chapter 11: Installing and Managing Printers Learning Objectives Chapter 11 Explain and apply the fundamentals of Windows 2000 Server printing Install local, network, and Internet printing services in Windows 2000 Server Configure printing services for all types of needs Learning Objectives (continued) Chapter 11 Manage printers and print services Solve common printing problems Basic Concepts Chapter 11 Print server: A network computer or server device that connects printers to the network for sharing and that receives and processes print requests from print clients Print client: A client computer that generates a print job Standalone Print Server Devices Chapter 11 Figure 11-1 Print server devices Basic Concepts (continued) Chapter 11 Spooling: A process working in the background to enable several print files to go to a single printer. Each file is placed in temporary storage until its turn comes to be printed. Printer driver: A file containing information needed to control a specific printer, implementing customized printer control codes, font, and style information. Printing Stages Chapter 11 Print file is generated at the user's workstation User's print file sent to network printer share File is printed after first page is received or after all of file is received Print file is spooled at the printer share (such as a Windows 2000 file server or network workstation) When its turn comes, the print file is sent to the printer along with configuration information from printer driver Figure 11-2 Printing stages How Network Printing Works Chapter 11 A software application creates a print file, communicating with the graphics device interface (GDI) as it creates the file to include printer control information The print file is temporarily spooled at the client The remote print provider at the client makes a remote procedure call to the network print server How Network Printing Works (continued) Chapter 11 The print file is transmitted to the Server service on the Windows 2000 Server print server At the print server, the “router” (Print Spool service) directs the print file to the print provider The print provider stores the file in the print server’s spooler How Network Printing Works (continued) Chapter 11 While in the spooler, the print provider works with the print processor to format the printing for the correct data type (such as TEXT or RAW) When the file is completely formatted the print monitor sends the print file from the spooler to the printer Design Tip Chapter 11 When you plan disk space for a Windows 2000 Server, take into account the type of printing at that server and the number of users. For example, if there are times when 50 users are sending 1 MB print files simultaneously, then you need to plan on at least 50 MB of disk space just for the print spooler. How Internet Printing Works Chapter 11 When an application generates a print file, the file is processed through the client’s browser, which works with the GDI The browser makes a remote procedure call (using the HTTP and IPP protocols) to the Internet Information Services (IIS) in Windows 2000 Server The IIS transfers the print file to the regular Windows 2000 Print Spool service Print Job Data Type Chapter 11 Data type: The way in which information is formatted in a print file, such as with no formatting, text-type formatting, formatting for Windows-based systems, and formatting for postscript systems Data Types Chapter 11 RAW: Used with MS-DOS, Windows 3.x, and UNIX RAW with FF appended: Puts a form feed code at the end of the print file RAW with FF auto: Checks for a form feed code at the end of the print file and inserts a form feed if one is not present Data Types Chapter 11 TEXT: Used for ANSI-type files, such as from older word processors and text editors Enhanced Metafile (EMF): Used for Windows-based print files that use GDI at the client PSCRIPT1: Used to translate Macintosh Postscript formatted files to nonPostscript Print Monitors Chapter 11 Local port: sends print jobs to a local port, such as LPT1 or COM1 and to a regular file Standard TCP/IP Port: sends print jobs to IP print servers, such as an HP print server card LPR: used to coordinate printing with LPR compatible UNIX, DEC, and IBM mainframe and minicomputers Print Monitors (continued) Chapter 11 Hewlett-Packard Network Port: used for older HP-type printers with print server cards that do not support TCP/IP but that do support printing through the DLC protocol AppleTalk Printing Devices Port: used for Macintosh clients that communicate via the AppleTalk protocol to PostScript LaserWriter-type printers Print Monitors (continued) Chapter 11 Pjlmon.dll and Usbmon.dll: monitors that you install manually and that are used for bidirectional printers and printers attached to USB ports Windows 2000 Server Print Monitors Chapter 11 Print Monitor File(s) Local Localmon.dll Standard TCP/IP printing Ipmontr.dll and Tcpmon.dll Line printer (LPR) Lprmon.dll and Lpr.exe Hewlett-Packard older JetDirect cards Hpmon.dll Macintosh Sfmmon.dll Printer job language (PJL) for bidirectional printers Pjlmon.dll USB printer ports Usbmon.dll Table 11-1 Windows 2000 Server Print Monitors Sample Candidates That Can Host a Shared Printer Chapter 11 Windows 2000 Server and Professional Windows NT Server and Workstation Windows 98 Windows 95 Printer Sharing Chapter 11 Laser printer connected by a print server card Workstation Workstation Ethernet Workstation Windows 2000 server Figure 11-3 Shared network printers Printer Installation Chapter 11 Depending on the level of Plug and Play sophistication, a printer can be installed in one of several ways, such as: Automatic or manual detection (or a combination of both) using the Add/Remove Hardware Wizard Automatic or manual detection (or a combination of both) using the Add Printer Wizard Detecting a Newly Connected Printer Chapter 11 Figure 11-4 Add/Remove Hardware Wizard detecting the printer Configuring a Local Printer via the Add Printer Wizard Chapter 11 Figure 11-5 Setting up a local printer Troubleshooting Tip Chapter 11 If a Plug and Play compatible printer is not automatically detected, make sure that the Plug and Play service is started Configuring a Print Monitor Chapter 11 During a manual installation process, use the Create a new port radio button to configure a particular print monitor (or configure one later in the printer’s properties) and select from: AppleTalk Printing Devices Hewlett-Packard Network Port Local Port Standard TCP/IP Port Selecting the Type of Printer Chapter 11 Also during the manual installation process, you can specify the manufacturer and model of printer in order to select the right printer driver Selecting the Type of Printer (continued) Chapter 11 Figure 11-6 Entering the type of printer Specifying a Printer Name and Printer Share Name Chapter 11 During a manual installation, you can specify a printer name and a printer share name Entering a Printer Share Name Chapter 11 Figure 11-7 Creating a shared printer Printer and Printer Share Name Guidelines Chapter 11 Compose names that are easily understood and spelled by those who will use the printer Include a room number, floor, or workstation name to help identify where the printer is located Include descriptive information about the printer, such as the type, manufacturer, or model Review of the Setup Parameters Chapter 11 When you manually set up a printer, there is the option to review setup parameters Review of the Setup Parameters (continued) Chapter 11 Figure 11-8 Printer setup summary Printer Properties Chapter 11 After a printer is set up you can manage the printer’s properties that include: General printer information Printer sharing Printer port setup Printer scheduling and advanced options Security Device settings General Printer Properties Chapter 11 The general printer properties include: The printer name The printer location A descriptive comment about the printer The printer model The printer’s features General Printer Properties (continued) Chapter 11 Figure 11-9 Printer Properties General tab Sharing Properties Chapter 11 The sharing tab is used to: Enable or disable sharing Specify the share name Publish the printer in the Active Directory (if the Active Directory is installed) Install additional drivers for clients other than Windows 2000 Sharing Properties (continued) Chapter 11 Figure 11-10 Configuring printer sharing Port Properties Chapter 11 The Ports tab enables you to: Associate a printer with a port Set up printer pooling Enable bidirectional printing Add a new port, such as a print monitor Remove a port Configure a port in terms of timeout parameters (for parallel ports); and port speed, data bits, parity, stop bits, and flow control (for serial ports) Printer Pooling Chapter 11 Printer pooling: Linking two or more identical printers with one printer setup or printer share Configuring Ports Chapter 11 Figure 11-11 Configuring printer ports Troubleshooting Tip Chapter 11 When configuring a bidirectional printer, make sure that you use an IEEE 1284 cable and check the BIOS setup to configure the port as bidirectional Advanced Printer Properties Chapter 11 The printer properties that you can configure on the Advanced tab include: Printer scheduling The printer’s priority Printer spooling Holding mismatched documents Printing spooled documents first Keeping printed documents (after they have printed) Enabling advanced printing features Specifying print processors and data types Configuring the separator page Advanced Printer Properties (continued) Chapter 11 Figure 11-12 Advanced printer properties Troubleshooting Tip Chapter 11 If pages are intermixing from different printouts try selecting the option, Start printing after last page is spooled Troubleshooting Tip Chapter 11 Use the Hold mismatched documents option to save paper and free the printer when there are users who often send a document formatted for another printer Separator Page files Chapter 11 Sysprint.sep: used for PostScript-only printers Pcl.sep: used to print in Printer Control Language (PCL) for printers that can do either PCL or PostScript Pscript.sep: used to print in PostScript for printers that can do either PCL or PostScript Separator Page Customization Codes Chapter 11 Control Code Result \ Indicates that the file is a separator page file and must be first character in the first line of the file \B\M Double-width block printing until turned off by \U \B\S Single-width block printing until turned off by \U \D Includes the date and time of the print job \E End of file marker or can be used to begin a new separator page when there are more than one \Fpath Prints a text file located in the path designation Table 11-2 Separator Page Customization Codes Separator Page Customization Codes (continued) Chapter 11 Control Code Result \Hnn Sends the printer control code nn to the printer, but you need to read the printer documentation to find out what control codes can be used \I Includes the ID or job number of the print job \Lmno Continuously prints one or more characters as specified, such as mno, until the next control code is found in the separator file \N Includes the name of the person who sent the print file \n Skips n lines to enable formatting the separator page \U Stops single- or double-wide block printing Design Tip Chapter 11 Use separator and banner pages sparingly because they can add to paper costs Security Properties Chapter 11 The printer Properties Security tab enables you set up: Printer permissions Special permissions Auditing Ownership Printer Share Permissions Chapter 11 Share Permission Access Capability Print Users can connect to the shared printer, send print jobs, and manage their own print requests (such as to pause, restart, resume, or cancel a print job). Manage Documents Users can connect to the shared printer, send print jobs, and manage any print job sent (including jobs sent by other users). Manage Printers Users have complete access to a printer share including the ability to change permissions, turn off sharing, configure printer properties, and delete the share. Table 11-3 Printer Share Permissions Security Properties (continued) Chapter 11 Figure 11-13 Configuring security Printer Events That Can Be Audited Chapter 11 The successful or failed activities that can be audited are: Print jobs Manage printers Manage documents Read printer share permissions Change printer share permissions Take ownership of the printer Design Tip Chapter 11 Periodically use the Security Configuration and Analysis MMC snapin to review analyze the security and group policies that are set up for printers, accounts, and other objects Printer Device Properties Chapter 11 The Device Settings tab in the printer Properties is used to configure: Printer trays Printer memory Paper size Fonts Specialized features of a printer Printer Device Properties (continued) Chapter 11 Figure 11-14 Configuring printer device settings Troubleshooting Tip Chapter 11 If a PostScript printer seems slow, use the Device Settings tab in that printer’s properties to set up virtual memory for the printer Configuring a Nonlocal or Internet Printer Chapter 11 You can set up and even manage a printer that is not physically connected to the server by: Starting the Add Printer Wizard and selecting to configure a network printer Locating the printer on the network or through the Internet (or specifying the printer’s name or URL) Completing the steps as prompted by the Wizard Configuring a Printer by IP and MAC Addresses Chapter 11 Configure print server cards by using the IP and MAC address to identify the card: Start the Add Printer Wizard Select to install a local printer without PnP Select to create a new port and use the Standard TCP/IP Port option Specify the print server’s IP address Specify the type of print server Complete the remaining steps under the guidance of the Wizard Configuring a Printer by IP and MAC Addresses (continued) Chapter 11 Figure 11-15 Configuring a TCP/IP port Configuring a Printer by IP and MAC Addresses (continued) Chapter 11 Figure 11-16 The new TCP/IP port Design Tip Chapter 11 If you are configuring a print server that is a mainframe, UNIX, or other similar computer, use the LPR print monitor in the setup Managing a Printer Chapter 11 You can manage a printer in the Printers folder through its icon Example activities that you can manage are: To make a printer the default To pause a printer To set printing preferences To configure the printer’s properties Managing a Printer (continued) Chapter 11 Figure 11-17 Designating a default printer Managing Print Documents Chapter 11 You can also manage documents sent to a printer by opening that printer’s icon in the Printers folder Example activities that you can manage include: Pausing a print job Restarting a print job Viewing the properties of a print job (including resetting the priority of the hob) Troubleshooting Tip Chapter 11 If a printer malfunctions, move the jobs in its queue to another printer by one of two methods: Move the jobs to a port already configured for multiple or pooled printers connected to the same computer Add a new port on the broken printer’s setup that points to a printer that is working Troubleshooting Tip Chapter 11 If all printing stops or hangs on computers connected to a Windows 2000 print server, try stopping and starting the Print Spooler service (but warn users that their print jobs will be deleted) Chapter Summary Chapter 11 A Windows 2000 Server can be turned into a print server to manage printers connected to it and shared printers connected to other computers Learn how to use the appropriate print monitors and data types for specific kinds of printer setups Chapter Summary Chapter 11 A new printer can be installed using the Add/Remove Hardware Wizard, the Add Printer Wizard, or both There are a full range of printer properties that you can configure for all kinds of purposes such spooling parameters, printer drivers, printer ports, print monitors, data types, printer scheduling, security, and many others Chapter Summary Chapter 11 Windows 2000 Server includes options to manage a printer, such as pausing it, as well as options to manage documents, such as pausing or deleting documents