Transcript Troubleshooting – When good computers go bad!

Troubleshooting – When good
computers go bad!
Connection problems
Check your cables
 Here are the cables on
the back of your
computers and where
they are supposed to
be plugged in
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Connection problems
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Here is the whole thing –
the way it is supposed to
be.
Of course you are reading
this because something or
someone may have
screwed around with the
cables
Here they are one by one:
Connection problems
This is a power switch
 Kids love to turn this
off and watch their
friends try to turn on
their computers from
the front.
 Hours of fun!!
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Connection problems
This is the plug to the
power outlet
 Make sure both ends
connect to something
appropriate
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Connection problems
These are the
connections for the
keyboard and mouse.
 Have they been
reversed?? If so change
them back.
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Connection problems
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This is the video plug
If you don’t see anything on the
screen, check to see if it is
plugged in and secure.
Make sure the pins are straight
and intact before you do the
above
Perhaps someone has plugged
one computer’s video into
another computers back
Connection problems
These are the
headphone/speaker and
microphone
connections.
 Make sure they are in
this order with green
on top.
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Connection problems
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This is the network cable
Wouldn’t it be fun to place
this cable in the socket but
not push it in quite all the
way so your friend can’t
connect and gets in trouble
with the teacher?
Connection problems
The other end of the
network cable should
be plugged into a box
somewhat like this.
 Of course you could
always unplug it and
leave it dangling in
order to watch the fun
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Connection problems
That’s about it really.
 Cables are basic but offer endless
opportunities for fun in the classroom.
 On to other things you might do before
calling the techies in and having to listen
to them berate you!!!
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Printing Problems
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Printing problems usually come
from two sources:
The person is not logged in
correctly and therefore his
computer can’t see the printer
OR the printer has run out of
paper or jammed and a huge
lineup of print jobs have
accumulated
Here’s how to check:
Printing Problems
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When you send a job to
the printer, an small printer
icon will appear in the
lower right hand corner
which shows your job is
waiting to be printed
If it does not disappear
after a few minutes then
something may be wrong
or there may be a huge job
ahead of you
Printing Problems
To check:
 Double click the printer
icon and a list of jobs
currently being worked on
will be presented
 Right now this printer is
totally empty and waiting
for a job
 Lucky you
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Printing Problems
Now the bad news:
 If there is a long line in the
print queue, you can only
delete your print jobs.
 Call an administrator to go
to the printer in questions
and clean out the print
queue or turn the printer
power off and on.
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