Midway Overrun and Flight Attendant Training: Lessons Learned Larry Parrigin Southwest Airlines April 27, 2010 Southwest Airlines Inflight Training.

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Transcript Midway Overrun and Flight Attendant Training: Lessons Learned Larry Parrigin Southwest Airlines April 27, 2010 Southwest Airlines Inflight Training.

Midway Overrun and Flight
Attendant Training: Lessons
Learned
Larry Parrigin
Southwest Airlines
April 27, 2010
Southwest Airlines Inflight Training
1
December 8, 2005
April 27, 2010
Southwest Airlines Inflight Training
2
Accident Summary
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737-7H4, from BWI-MDW
98 passengers / 5 crewmembers
Minor injuries onboard, one ground fatality
Nosegear collapse
L1 and R2 doors used for evacuation
5-10 minutes to evacuate aircraft
April 27, 2010
Southwest Airlines Inflight Training
3
Emergency Procedures
• Operation of megaphones
• 30-second review
• Carry-on baggage during evacuations
April 27, 2010
Southwest Airlines Inflight Training
4
Emergency Training
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Flight Attendant initiated evacuations
Aircraft power loss
Megaphones
Unusual aircraft attitudes
Assigned exit responsibilities
How we train
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Southwest Airlines Inflight Training
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Megaphones
• Press the button on
the handle and speak
normally.
April 27, 2010
Southwest Airlines Inflight Training
6
Megaphones
• Press the button on
the handle.
• Place lips in contact
with the microphone
and speak.
• Volume is controlled
by voice intensity.
April 27, 2010
Southwest Airlines Inflight Training
7
Megaphones
• Use during power
failures/PA inop
• Importance in an
evacuation
• Hands-on recurring
practice
April 27, 2010
Southwest Airlines Inflight Training
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30-Second Review
• What is my brace position and the brace
command?
• Stay in the brace position until the aircraft
comes to a complete stop and the Captain
initiates an evacuation.
• Operation of the assigned exit.
• Exit blocked procedures
• Evacuation commands.
April 27, 2010
Southwest Airlines Inflight Training
9
30-Second Review
• Brace position and brace commands until
aircraft stops.
• Evacuation decision.
• Assigned exit procedures.
• Evacuation commands.
April 27, 2010
Southwest Airlines Inflight Training
10
FA Initiated Evacuations
• Clarify conditions
under which FAs may
initiate evacuations.
• Include “unusual
aircraft attitudes” as
an evacuation trigger.
April 27, 2010
Southwest Airlines Inflight Training
11
Unusual Aircraft Attitudes
• A/C attitude as an
evacuation trigger
• Assessing slide
attitude/angle
• Altering evacuation
commands
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Southwest Airlines Inflight Training
12
Aircraft Power Loss
• Impacted systems
• Communication
• Flight deck door
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Southwest Airlines Inflight Training
13
Carryon Baggage
• Flight Attendant
safety
• Commands
• In the cabin
• At the exit
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Southwest Airlines Inflight Training
14
Assigned Exit Responsibilities
• FAs must remain at
their primary exits.
• Send ABAs to assess
conditions if needed.
April 27, 2010
Southwest Airlines Inflight Training
15
Emergency Training
• Integrated approach
• Scenario based
• Encourage “What If” thinking
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Southwest Airlines Inflight Training
16
Questions?
Thank You
April 27, 2010
Southwest Airlines Inflight Training
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