Transcript 11th Southern African Online Information Meeting (SAOIM) “Innovation in an Age of Limits” 7 June 2012

11th Southern African Online
Information Meeting (SAOIM)
“Innovation in an Age of Limits”
7 June 2012
Source
From computers to the Internet,
libraries have successfully met the
challenge of adapting their services
to changing technologies.
Source
Today's challenge is delivering services
to smartphones, eBook readers, and
tablets to users on the go who now
view more content on mobile devices
than desktop and laptop computers.
eBook sales outpace paper books, and users
increasingly download music, movies, and
books from iTunes and Kindle, storing
their purchases in the Cloud.
Access by Touch: Delivering
Library Services Through Mobile
Technologies- June 8, 2012
(Online Conference)
http://www.amigos.org/mobile_tech
The Mobile world at the palm of our hands
Source
If Librarians want to hold on to their
role as an Information professionals,
they need to be able to reach out to
users in their preferred method of
Communication. (Griffey, 2010)
The Mobile Academic Librarian provides:
• Library Services on the
GO!
• 24/7 Access to the Library
Catalogue, websites,
services & resources
• Social Interactions via
Mobile Web 2.0
Applications
• Current Awareness to
Services and Resources
• Information Retrieval &
Reference Services
• eBook Readers on loan
At the PALM of your PATRON HANDS
Plan to be a Mobile Library/Librarian!
Develop or Customise Mobile Applications for
your University/Library to fit your library
users needs:
• Create Mobile website
• Create Mobile Library Catalogue
• Create Portable Instruction Resources
• Offer Mobile Library Tours
• Offer Mobile collections
• Provide SMS services
• Explore other implementation ideas ALL
THE TIME! (Griffey, 2010)
http://uj.mobi/
AirPac Library Catalogue
Use your mobile to:
•Search UJ Library
Catalogue
http://ujmobilelink.uj.ac.za/
http://ujlink.uj.ac.za/airpac
•Reserve items (place
a hold on them)
•Renew overdue books
•Download e-books
and e-journal articles
… and lots more
The Mobile Sciences Librarian... playground
UJ Library Mobile Projects 2012
Project 1: iPads to be available in
the library
• 15 iPads for UJ Kingsway Campus
library
> 12 iPads will be on stands in
the library for students to use with
selected applications
> 3 iPads will be used by library
staff to explore and learn how to
use;
• Sponsor: Core Computer Business
- On loan for 2 years
- The contract has been submitted
to the library for approval
UJ Library Mobile Projects 2012 (Cont.)
Project 2: iPads on
loan
• 3 iPads will be
purchased
• Circulated to
students
Challenges:
• How ready are we to
provide Mobile services?
• Negotiate licensing for
access to resources
• Mobile disadvantage
students
Opportunities:
• Taking the library to the
users
• Mobile experience for
students
Wireless Access @ UJ
The University of Johannesburg aims at making
available wireless access on all campuses.
Currently the UJ Library provides:
• Wi-Fi @ Kingsway Library.
- Purpose: to accommodate the access to the
library mobile iPad projects
- Initial stage 2011-1212 only on Level 1 in
the library for 40 users
- From May 2012 additional Wi-Fi access is
available for 200 students accessible on Level
1&2
UJoogle: the new integrated Library search engine
Implementation:
Ujoogle.uj.ac.za
•July 2012
•UJoogle (Encore, Innovative) brings true
discovery to library users by offering social features,
faceted search, advanced relevancy ranking, peerreviewed articles, digital collections, books and more.
•Ujoogle/Encore provides a platform that allows
for content flexibility and streams information from
article sources in real-time
Survey on the mobile use of the
UJ Library catalogue :AirPac
About the AirPac Library Survey
• Pilot study
• The survey was conducted from 16 August 2011 for two
weeks
• Four campus libraries
• Focus group:
- Walk-in students
- Post-graduates and undergraduates
• Sample: 41 participants
• Conceptual Framework: Technology Acceptance Model (TAM)
Survey Demographics
Number of Participants
(per Campus)
Type of Mobile Phones
Smartphone
Classic phones
Ordinary phone
44%
10%
18%
19%
19%
41%
APB
FADA
APK
DFC
49%
Age of Participants
76%
17%
7%
15-20
21-25
26+
Survey Findings
Hours of Internet access
(Weekly)
Reasons for Internet use
58%
48%
35%
19%
21%
41%
24%
17%
8%
1-2 hours
2-3 hours
3-5 hours
6+ hours
None
Social
Networking
Searching the AirPac:
Perceived Ease of Use
46%
E-mail
Surfing the
Internet
Reasons for NOT Searching
AirPac
44%
29%
10%
0%
Easy
Instant
Messaging
Very easy
Difficult
27%
22%
22%
Rather use
PC
Nothing
0%
0%
Very difficult Don't know
Difficulty to
use
Costs
Phone
features
Perceived Ease of Use: The extent to which an individual
believes that using the system will be free of effort
Survey Findings (continue)
Perceived Usefulness of AirPac
Searching AirPac
48%
Renewal of Books
51%
49%
46%
Check Library records
51%
46%
10%
3%
0%
Easy
Very easy
Don't know
Perceived Usefulness - the degree of
performance for a person who uses a
particular system / technological product.
The
person
believes
that
his/her
performance is enhanced by using the
system/technological product
What are the students saying about AirPac?
It's awesome
Innovative thinking
Very innovative & a good structure for the UJ library.
In Conclusion
To meet the expectations of students, the libraries
should focus on:
• Developing Mobile library portals
• Seamless wireless access in the library, to enable
free Wi-Fi access for students
• Making available different mobile devices, such as
iPad and Kindle, to enhance users experience with
different media
• To adopt and implement new trends based on
users feedback
• Mobile savvy librarians to carry out the
implementation
“A level of limitless, a level where there is no
impossibility, a level where impossible say I’m
possible” Molefi Nyofane
References
Griffey, J. 2010. Mobile Technology & Libraries. London: Facet
Publ. M-Libraries:
http://www.libsuccess.org/index.php?title=M-Libraries
Thomas, L.C. 2012. The state of the Mobile in Libraries 2012.
Accessed: 30/05/2012. URL:
http://www.thedigitalshift.com/2012/02/mobile/the-state-ofmobile-in-libraries-2012/
Presentation:
Kovatcheva, P. The Academic Librarian on the move: the use of
Mobile Technologies in Support to Teaching, Learning &
Research. iBala workshop, 28 September 2011. Available on
SlideShare:
http://www.slideshare.net/pavlinka163/presentations
Thank you!
Q&A
We ARE the Mobile
Librarians 