Transcript Post Crisis: eSkills Are Needed to Drive Europe’s Innovation Society An IDC Study, Sponsored by Microsoft Brussels, 1 December 2009 Marianne Kolding Vice President European Services.

Post Crisis: eSkills Are Needed to
Drive Europe’s Innovation Society
An IDC Study, Sponsored by Microsoft
Brussels, 1 December 2009
Marianne Kolding
Vice President
European Services Research, IDC
Copyright 2009 IDC. Reproduction is forbidden unless authorized. All rights reserved.
Answering Three Core Questions
 Has the economic crisis accelerated the transformation to an
innovation society in Europe?
 What is the impact on the need for digital competencies
across all sectors and all jobs now and in the next five years?
 How will the skills agenda need to change from an education
system perspective and within the current workforce to address
the need for ICT skills to keep Europe competitive?
Digital
Innovation
Skills
(Knowledge
Society Skills)
Skills demand for “Innovation professional”
job roles (hybrid business and ICT)
Advanced ICT Skills
Use of Technology-based Devices
Basic ICT Skills
Skills demand for ICT professional
job roles
Skills demand for non-ICT
professional job roles
General Digital Literacy
© 2009 IDC
Source:/Notes:
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Methodology Overview
 In-depth interviews with 46 Microsoft Business and Training
partners
 Survey of 1,372 European employers:
– Belgium, Czech Republic, France, Germany, Hungary, Italy,
Netherlands, Poland, Portugal, Romania, Spain, Sweden, and
the UK.
Company Size (# employees)
1,000+
9%
Industry Sector
10 to 49
20%
Public Sector
19%
500 to 999
14%
Professional
Services
25%
50 to 99
19%
250 to 499
19%
100 to 249
19%
© 2009 IDC
N=1,372
Manufacturing
30%
Finance
8%
Utilities &
Energy
6%
Transportation
5%
Other
5%
Retail /
Wholesale
2%
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Key Messages from the Study /1
 Increase in ICT skills requirements BEYOND the ICT sector is driven by
technology trends not the recession (over 60% of organizations agree)
 In five years, more than 90% of all jobs will require ICT skills of some
kind – almost independent of sector, country and size of company
 While a higher proportion of jobs in CEE than in WE require no ICT skills
at all, the CEE countries will catch up with Western Europe in the next 5
years
13%
e-Business skills
12%
19%
Advanced ICT skills
15%
Skills to use
technology-based
devices
31%
29%
28%
Basic ICT skills
31%
10%
No ICT skills
N=1,372
14%
0%
5%
10%
15%
Now
© 2009 IDC
20%
25%
30%
35%
In 5 years
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Key Messages from the Study /2
 The recession has had more impact on demands for the ICT
professionals’ skills than ICT skills in the rest of the workforce
– ICT professional skills must help improve efficiencies, using advanced
technologies and must help show what ICT can do for the business
– This creates a strong need for “hybrid” skills, where ICT professionals
understand better the needs of the business and how to communicate
better
“There is a drastic increase in demand for skills that
understand what IT does for the business; who can
combine the two. This is a long term trend“
Microsoft Business Partner
© 2009 IDC
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Key Messages from the Study /3
 The implications of the increased demand for ICT skills is that training
of people currently in the workforce must be undertaken
 Certification is crucial for ICT professionals and will increase in
importance moving forward. However, for ICT skills for the non-ICT
professionals, the popularity is less clear.
 To secure the long-term requirements for ICT skills across the
workforce, employers across Europe feel that vast systemic
improvements must be made within the education sector in order for
graduates to enter the market more capable of utilizing ICT in their daily
jobs. These changes will be necessary as far down as the primary
levels of education.
 Overall, there were few variations between countries, company sizes
and industry sectors (apart from industry-sector specific influences,
such as more technology-based devices in e.g. the transportation sector
than the finance sector)
© 2009 IDC
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Key Implications for Europe’s Skills
Agenda
 There is a real and urgent need for action to meet the demands for ICT skills in
Europe in even the short to medium term
– ICT graduates need to enter the workforce with much stronger business
understanding and "soft" skills”, as well as knowledge of leading edge
technology, such as cloud computing and Web 2.0. This requires close ongoing
collaboration between the ICT industry and the education sector.
 The strong demand for ICT skills in the European workforce BEYOND the ICT
sector means that
– The education sector must create specific programs that are flexible enough to
meet the demands of rapidly changing ICT and business environments.
– Post-graduate training and life-long learning is necessary for the current
workforce
 This is an issue of developing the skills that will enable innovation in European
organizations using the latest most efficient technologies available
– This requires a systemic transformation of the education system
– Without action and collaboration between governments, education and the
private sector, the lack of ICT skills will be the bottleneck that prevents Europe
from being competitive in the global economy and a leading innovation society.
© 2009 IDC
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Any Questions?
Marianne Kolding
Vice President,
European Services Research
London, UK
Phone:
Email:
© 2009 IDC
+44 20 8987 7125
[email protected]
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