Transcript Thanks for all you do! THANK YOU! …for being a positive influence for girls You are here because you care You play a very.

Thanks for all you do!
THANK YOU!
…for being a positive influence for girls
You are here because you care
You play a very important role in the success of
the Fall Product Program
Teamwork – Leadership – Communication
2012 Fall Product Program
Big Picture of Fall Product Program
Girls learn real life skills
that help them right
now and in their future
1.
2.
3.
4.
5.
Goal Setting
Decision Making
Money Management
People Skills
Business Ethics
Troops earn early start-up
funds to cover registration
costs & Fall and Winter
activities (pre-cookies)
Service Units have the
opportunity to earn funds
for operating expenses
2012 Fall Product Program
Changes for 2012
2011
2012
Boothing
Cupboards
Rounding
Allocations
None
None
None
None
13 days
Limited
Troop level
As required
Recognitions
50/100
25/50/75/100
Software
GreenBeans TNOS
2012 Fall Product Program
Fall Product Central Homepage
2012 Fall Product Program
Products & Pricing
Spicy Cajun Mix
Fruit Slices
Irresistible crunchy & sweet sugar
coated peanuts. 10 oz.
Butter Toffee
Peanuts
Barbecued peanuts, barbecued corn
sticks, mini sesame chips, taco and hot
Cajun sesame sticks. 7 oz.
#1 Seller!
Sweet, chewy candy with a punch of
your favorite flavors and sprinkled
with sugar. 10.5 oz.
2012 Fall Product Program
Products & Pricing
Dark Chocolate
Cashews
Select Mixed Nuts
Cranberries, raisins, almonds,
cashews, English walnuts, and
banana chips. 7 oz.
Cranberry
Trail Mix
Delicious roasted cashews and dark
chocolate. 9 oz.
Lightly salted peanuts, cashews,
almonds, brazils, filberts and
pecans roasted in peanut oil. 8 oz.
2012 Fall Product Program
Products & Pricing
Chocolate Almonds
Whole Cashews
Plump juicy raisins covered in
smooth, delicious chocolate. 11 oz.
Chocolate Raisins
Roasted almonds smothered in a
creamy chocolate. 10 oz.
Gourmet cashews roasted and
lightly salted to perfection. 8 oz.
2012 Fall Product Program
Products & Pricing
Peppermint Bark
Returns for 2012
Mint Trefoils
White milk chocolate with crushed
peppermint candy with a coating of rich
dark chocolate on the bottom. 10 oz.
A combination of creamy caramel and
pecans covered in rich, milk chocolate in
an adorable Snowman Tin. 8 oz.
Pecan Supremes
Trefoil shaped milk chocolates with
creamy mint centers in a It’s Your World
Journey Tin. 6 oz.
2012 Fall Product Program
Troop Guide
Detailed Instructions for TFPCs
Master Timeline
Materials Checklist
Trophy Nut Product & Pricing
QSP Magazine Instructions
Details for Nut Delivery Day
Policies, procedures, checklists, & guidance for every
step
Being prepared and meeting deadlines is critical to the troop’s success.
The Fall Product Program Troop Guide makes it easy!
You will know what to do, how to do it, and when it is due.
2012 Fall Product Program
Troop Master Timeline
Page 4
Time can be your friend or enemy
Deadlines for each step
Ranges of dates for larger processes that may take
time. Deadline is the last day of the range.
Black-Bold items are milestone dates
Service Unit may edit and provide custom due dates
Troops may set due dates on girls ahead of the
troop’s deadline
Questions???
2012 Fall Product Program
QSP - Direct Orders
Page 7
Paper continues on…..
New form (again); 3 per page per address
Watch for clarity / readability / completeness
Customer pays with order – deposit ASAP
Direct Orders dates match Nut I/O – 21 days
Submit forms with nut orders
Enter data into TNOS
Direct Orders take a lot of processing & time for the
customer to receive. Turn in on time & most
customers will receive in Jan/Feb.
Use Troop Transmittal when forwarding to SU to help
track the data
Questions???
2012 Fall Product Program
QSP - Direct Orders
Page 7
3 parts to new form
BLUE – Magazine code, # issues, price, name
WHITE – Address details
PINK – Girl’s info for proper credit
Incomplete/illegible forms cannot be processed.
Give 3rd pink copy to customer as receipt.
Questions???
2012 Fall Product Program
QSP - Online Orders
Page 8
Grew 59% last year – CONGRATULATIONS!!!
Link will be activated September 28
Parent creates login/PW on QSP site
Enter email addresses of customers
Manage sales – bounced emails, etc.
Customers pay QSP directly
Customer will receive fast – usually in December
Look for “Detailed Order Report” on Nov 19
Enter data into TNOS to claim Rewards & Proceeds
Questions???
2012 Fall Product Program
Rewards = Proceeds & Recognitions
Page 9-10
Nuts & Magazines are combined and UNITIZED
Any 1 can = 1 unit
Any 1 magazine = 2 units
Council goal is 50 units per participating girl
Troops recognized for achieving 50 unit PGA
TNOS Error - Troops enter a “2” for each
magazine. The system will not do this math.
25%
Trophy
Nuts
20%
QSP
2012 Fall Product Program
Girl & Troop Recognitions
Page 9-10
Rocker Patch (25+,50+,75+,100+ Units)
Participation Patch (10 Units)
GOC Patch (6+ GOC cans)
Online Patch (12 emails)
Pink Alarm Clock
Pinky Sunglasses
(25 Units)
(100 Units)
Pinky License Plate Keychain
(50 Units)
Movie Tickets
(50 Unit Troop PGA)
Hair Tie Lollipop
(75 Units)
2012 Fall Product Program
Nuts - lnitial Orders / Deliveries
Page 12
New can design & TNOS
12 products / 3 prices
SU provides access to TNOS; troop adds girls
Enter girl orders exactly as they should be – these
cannot be edited after submitting
Add Initial Booth Order; also used to round up –
these can be exchanged or Troop-to-Troop
Initial Order Delivery
SU Choice: SU sets the time or troop can self-select
Be on time out of respect to others
Counts are very important; whole cases only
Questions???
2012 Fall Product Program
Cupboards & Boothing
P. 13-17
Cupboards
Limited cupboards with conservative volumes
Tins are in limited quantities, as usual
Pickups ‘to the can’ from Day 1
Even exchanges start on Day 2
No reservations; pickup form can keep the troop organized
Boothing Scheduler Returns
Booth Scheduler has 2 rounds
1st round is 3 choices in home SU; rotating start times
Round 2 does not close; rotating start times
SU to monitor & facilitate available booths
Questions???
2012 Fall Product Program
Exchange Policy
Page 13
Damages – exchange for same item only
Damaged is a dented/compromised can
Melted chocolate is not considered damaged - store safely
No returns – Troop to troop transfers only
Even exchanges – can for can, not dollar for dollar
Troop cannot exchange girl orders, only those that are not
‘applied’ to a girl. E.g. booth order, cupboard pickup, or
roundup cans.
2012 Fall Product Program
Banking
Page 19
ACH added to TNOS
Council will collect ONE payment from each troop.
Net of nuts, direct, online, & GOC.
Debit day of Dec. 7; nearly 3 weeks after the end of the
program – no excuse for not having funds in place.
Direct magazines are paid to the troop in October, and
not paid to Council until Dec. 7. Deposit it!
There is no ‘authorize’ function in TNOS – it will just
happen. Troops need to email Council of any issues to
head off NSF debits.
Questions???
2012 Fall Product Program
Nut Wrap Up
P. 22-23
Allocations, T2T, GOC
NEW - Troop to troop exchanges are entered by the
Service Unit. Troop should verify the data.
Gift of Caring are entered as “Care to Share” in TNOS.
Allocations are clearly defined in the “Units not Applied”
list. Be sure to correctly choose girl or troop responsibility.
Record all girl payments to be sure each girl pays what she
is responsible for.
Recognitions will calculate automatically based on UNITS.
Print the Final Report so you have historical data for
completing the troop finances at year end.
Questions???
2012 Fall Product Program
QSP Wrap Up
Page 23
Direct & Online
Direct orders are entered by Oct. 20.
Detailed Order Reports for online sales are emailed to
girls/parents Nov. 19.
Parents must relay the Detailed Order Report to TFPC by
Nov. 20.
Troop enters online sales data into TNOS by Nov. 27 to be
sure the ACH Debit amount calculates correctly and to
ensure that girls get credit toward Rewards.
REMEMBER – TNOS cannot multiply 1 magazine to equal
2 units for Rewards. Please double the # of magazines to
properly calculate girl & troop recognitions.
Questions???
2012 Fall Product Program
Gift of Caring; called ‘Care to Share’ in TNOS
“Get a Can, Give a Can”
How it works:
Girls/troops collect $5 monetary donations for product, and
give customers a GOC receipt if requested
Troop records the number of “virtual” $5 cans in TNOS
GSGLA sends product to our Gift of Caring partners
Girls receive the GOC Rocker Patch for 6 or more cans
Operation Gratitude
Sends care packages to those on active duty in conflict
areas
Bob Hope Hollywood USO at LAX
Hospitality Suite for arriving/departing service men &
women
Los Angeles Regional Foodbank
Distributes to 100+ LOCAL food banks
2012 Fall Product Program
Create Account
QSP
Fill in every field – very important
2012 Fall Product Program
Add a Girl
QSP
For families with more than one Girl Scout, they can click on the
“Add a Girl Scout” button to add additional girls. Orders are tracked
individually by girl.
2012 Fall Product Program
Girl Personalization
QSP
Girls complete a short goal setting activity and
personalize their landing page with personal
goal, optional photo and message
2012 Fall Product Program
Import Email List
QSP
Send 12 emails and earn
this patch from QSP
Import your email list
from whatever email
service you use
2012 Fall Product Program
Enter Emails Manually
QSP
Or enter emails manually
2012 Fall Product Program
Reminder Email Message
QSP
Original email sent out immediately.
Customer receives 2 reminder emails sent one week apart unless they place an
order or opt out.
Do online first – emails work while girls take Direct Orders via the catalog.
Email list is never sold to 3rd parties.
2012 Fall Product Program
Email Confirmation
QSP
Girls can check here to see if any email addresses have bounced and
make any necessary changes.
2012 Fall Product Program
View of Customer Email
QSP
‘Text only’ email to
avoid spam filters
2012 Fall Product Program
What the Customer Sees
QSP
Once a customer clicks on the link in the email they are directed to
the girl’s page.
2012 Fall Product Program
Facebook App Interface
QSP
Seamless integration to your 100s
of facebook friends! Imagine the
possibilities!
2012 Fall Product Program
Check Your Progress
QSP
Check for email errors that can be
fixed and resent, and view your
progress towards your magazine goal.
2012 Fall Product Program
Girl Orders Received
QSP
Girls have real-time data of orders received to
date. They can send a ‘thank you’ to these
customers.
2012 Fall Product Program
Detailed Order Report
QSP
Detailed Order Report will be sent to girl at 2AM on Nov 19.
Must get it to the troop to be entered into TNOS.
2012 Fall Product Program
TNOS Basics
The following screens will give a short overview of a few
steps that troops complete. Be sure to follow the manual
and its detailed guidance.
TNOS Manual posted online (no videos)
Log in as soon as you receive access and report any
difficulties to your Service Unit ASAP.
Only one log in per Troop. Share if needed.
Helpful Hint: Put troop # in the subject line of all email for
easy reference. Include contact info with all correspondence.
2012 Fall Product Program
Troop Home Page
Page tabs at the top
of screen
Add Girls to Troop by
clicking “Add”.
Review Girl info by
clicking Girl Name.
Troop Home
Page
Troop should complete the
basic info.
NOTE: All information sent
to you will be addressed to
your Troop Email address.
2012 Fall Product Program
Add a Girl to Troop
Enter Girl name and
indicate if she is
participating in Web
magazine sales.
Click “Choose
Recognitions” to view
drop box of options
If a girl has earned an Online
Email Patch, enter “1” in the
Online Patch Quantity drop
box. Girls can earn only 1
online patch
Click “Add” when done
2012 Fall Product Program
Entering ACH Banking Information
Enter bank account
information in “ACH
Account” box found on
Home Page.
2012 Fall Product Program
Place & Review Orders
Click “Orders” tab to review
order page.
Click “Add” to place new
Product Order.
Review all orders making
edits by clicking on the
“Order ID #”.
Specify the order
type and assign to a
girl.
NOTE: Orders that a
troop picks up from
Cupboards are listed in
“Overview of Units Not
Applied.” Apply these
units to girls.
NOTE: When
entering Initial
Booth Orders, round
to the nearest case.
Click “Assign
Booth/Cupboard
Order to Girls” to
allocate orders
amongst girls.
Click “Add”
when done
2012 Fall Product Program
Placing & Reviewing Payments
View and place payments
in “Payments” page.
Click “Add” to place new
payment.
Payments can be made
by the girl to the troop
or from the troop to the
council.
Navigate the drop
down menus to enter
exactly what you want.
Click “Add” when done
2012 Fall Product Program
Review Girl Information
NOTE: You can review all
Girl information by clicking
on Girl Name from Home
Page.
Make any necessary
updates and click
“Update”.
Choose drop boxes to view:
• Order Summary
• Payment Summary
• Recognitions
2012 Fall Product Program
Booth Assignments
Assign Booth Sites from Troop Home
Page.
Use drop box to specify date, location
and time.
Click “Submit”.
You can release booth sites by clicking
“Remove”.
Review all booth sites by
running report in the
“Reports” page.
2012 Fall Product Program
Reports
You have many
reporting features to
help you follow and
analyze your sale in the
“Reports” page.
The Final Report for Troops will
provide the number of units sold,
percent/item, retail cost, gross sales
and total troop proceeds
Good Luck with your sales!
Be sure to log out of TNOS at
the end of your session.
2012 Fall Product Program
Don’t Miss This!!!
Lake Perris, CA
October 26-28, 2012
Come celebrate
“Girl Scouting through the Decades"
at the 100th Anniversary Camporee!
Register Now! Discount promo code ends
September 1.
2012 Fall Product Program
Thank You!
Thank you for spending your time with us for this
important training!
Together, let’s inspire girls to
Become the Difference
2012 Fall Product Program