Transcript Barbara J. Ford 傅尔德 Mortenson Center for International Library Programs 摩藤森中心 Dr.

Barbara J. Ford 傅尔德
Mortenson Center for International Library Programs 摩藤森中心
Dr. ShuYong Jiang 蒋树勇
Asian Library亚洲图书馆
10.2011
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Definition定义

Continuing Professional Development
(CPD)—A definition持续专业发展的定义
 According to Huckle (2001):
[. . .] there are many definitions of CPD. However,
they all have certain common themes; namely that
CPD is a systematic ongoing process by which we
can broaden and deepen our skills in addition to
updating them.关于持续专业发展的定义很多，但相
同之处在于这些定义都认为持续专业发展是个系统
的持续的过程。通过这个过程，我们可以在更新的
同时扩展的加深我们的技能。
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Definition定义

CPD-- the maintenance and enhancement of
the knowledge, expertise and competence of
professionals throughout their careers
according to a plan formulated with regard to
the needs of the professional, the employer,
the professions and society (Jones and
Robinson, 1997).在整个职业过程中，按职业，
雇主，专业人士和社会各方面的需要制定的计
划来维持和增强专业人才的知识，专长和竞争
能力。
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Work place learning
就职场所的学习
 Work
place learning is an emerging
style of CPD where the workplace is
supportive of learning.
 就职场所的学习是持续
性 职业发展的新兴方
式。就职场所支持职
工的学习。
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Guidelines准则

IFLA Continuing Professional Development and
Workplace Learning Quality Guidelines
http://www.ifla.org/en/publications/cpdwl-quality-guidelines-project
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Guidelines准则

IFLA Continuing Professional Development
and Workplace Learning Quality Guidelines
--cont.
 基本原则– 持续职业教育和在职学习的责任由个人
，用人机构，专业协会，和图书馆/资讯科技教育
计划 共同承担。
 最佳实践– 定期的培训需要评估；广泛的正规和非
正规的学习机会；用于专业发
展的预算至少为0.5至1.0 ％；
10 ％的工作时间应当用于教育
活动和非正规学习项目
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•Access
Core Values核心价值

ALA Core Values of Librarianship美图协图书馆
的核心价值
http://www.ala.org/ala/aboutala/offices/oif/statementspols/corevalues
statement/corevalues.cfm
Access
获取
Confidentiality
/Privacy
隐私权
Democracy
民主
Diversity
多元
Education &
Lifelong Learning
教育与终身学习
Intellectual
Freedom
知识自由
Preservation
保存
The Public Good
公众利益
Professionalism
职业理念
Service
服务
Social
Responsibility
社会责任
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Library Directors馆长的职责
 Library
Director sets
tone and culture for
library
图书馆馆长为图书馆
设定基调并培养馆内
的文化
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Library Directors馆长的职责

Library Director Responsibilities 图书馆馆长的责
任：(McCook (2004) Introduction to Public Librarianship, p. 141)
与图书馆委员会紧密合作，以实现公共图书馆的使命，发
展长期规划，并执行图书馆的业务的各项政策。 加强社
区和工作人员之间的联系
 Lead the planning cycles引领规划周期
 Organize human resources 组织人力资源
 Represent the library in the community 在社区为
图书馆代言人
 Oversee financial operations 监管经济营运
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Library Directors馆长的职责

Library Director Responsibilities—cont.
 Interact with local, state, and national entities与地
方，国家和国家实体互动
 Develop the library’s fiscal base through
development and fundraising通过发展和筹款开发
图书馆的财政基础
 Manage facilities and technology管理设施和技术
 Plan, design, and evaluate services规划，设计和
评估服务
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Library Directors馆长的职责
 Public
Library Director Knowledge and
Skills公共图书馆馆长具备的知识和技能
(Sager (Sep/Oct 2001). Evolving Virtues: Public Library Administrative
Skills. Public Libraries, P. 268-272)
 People Skills 人事技巧
 Vision 远见卓识
 Marketing ability 营销能力
 Communication 沟通方法
 Collaborative Skills 协作技能
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Library Directors馆长的职责

Public Library Director Knowledge and Skills
–cont.
 Technical Skills技术技能
 Customer Service客户服务
 Problem-Solving Ability解决问题能力
 Risk-Taking承担风险
 Self-Renewal自我更新
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Managing people

Managing people 人员管理
 How choose staff – recruitment, hiring and retention
如何选择馆员-- 招聘，雇用和留住专业人才
 How evaluate staff—如何评估馆内职工
 Disciplining and rewarding employees 奖惩分明
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Managing people

Recruitment, hiring, and retention 专业人才
管理
 Professional, paraprofessional, clerical,
specialized专业馆员，非专业馆员，文职人员
，专门人才
 Professional 专业馆员– ALA-accredited
masters美国图协认证的硕士学位
 Paraprofessionals 非专业馆员– training at
community colleges受过社区大专教育的人员
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Performance management
工作绩效管理

Personnel evaluations人才评价
 Occurs formally once a year每年一次
 Criteria tied to goals标准与目标
 Outcome often influences salary结果与工资挂钩
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Performance management
工作绩效管理

Personnel evaluations 人才评价
 Discipline of employees执行职工纪律
Progressive – leave without pay to dismissal 渐进式
—带薪留职察看到解雇
 Informal discussion非正式讨论
 Oral warning口头警告
 Written warning书面警告
 Investigation调查
 Possible dismissal解雇的可能
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Performance management
工作绩效管理

Personnel evaluations 人才评价
 Recognizing good performance and eliminating
poor performance奖励良好的业绩和消除不良业
绩
 找出所确定的实际业绩和预期业绩之间的问题和差距
 确定原因（执行不当或缺乏知识）
 如果积极的变化，即使鼓励，不然，进行改进表现的讨论
 如果仍不奏效，提出一系列警告
 带新停职查看
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Training and Development
培训和发展





Ongoing to improve staff capabilities for customer service
and improved quality service不断提高工作人员为客户服务能
力，完善服务质量
Set goals制定目标
Build lifelong continuous learning into job description and
jobs把终身持续学习纳入职务说明和工作中
Staff development – individual responsibility, assess own
needs工作人员发展—是个人责任，来评估自己的需要
Best practices include formal education, conferences, online
course offering, opportunities through colleagues, mentors
and collaboration最佳实践包括实行正规教育，参加会议
，网上课程提供的学习机会，通过同事，导师和协作火
的机会。
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ALA-ALP – certification
专业证书计划

The ALA Allied Professional Association is a
nonprofit organization that promotes the mutual
professional interests of librarians and other
library workers.
美图协联盟专业协会
是一个非盈利性组织，
促进专业图书馆和其
他图书馆工作者的共
同利益
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ALA-ALP – certification
专业证书计划

The ALA-APA provides services to librarian and
other library workers in two primary areas美图协联
盟专业协会向图书馆员和其他人员提供两项服务:
 Certification of individuals in specializations beyond the
initial professional degree. 专业学位后的专业证书计划
www.ala-apa.org/certification/certification.html
 Direct support of comparable worth and pay equity
initiatives, and other activities designed to improve the
salaries and status of librarians and other library workers
支持旨在提高图书馆员地位和报酬的倡导薪酬平等的活动.
www.ala-apa.org/salaries/salaries.html
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ALA-ALP – certification
专业证书计划

Certified Public Library Administrator (CPLA)
公共图书馆行政管理证书
 自愿
 学位后持续教




育计划
五年时间
得五年更新一次
四门基本课程
三门选修
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ALA-ALP – certification
专业证书计划

Library Support Staff Certification Program
(LSSCP) 图书馆辅助人员资格认证计划
http://www.ala-apa.org/lsscp
 LSSC Program is the first national,
voluntary certification program for
library support staff. 该计划是第一个
全国范围的图书馆辅助人员的自愿认证计划
 Funded by a grant from the Institute of Museum and Library
Services and the American Library Association, it will now
enter a testing phase in five library organizations across the
United States 由联邦博物馆暨图书馆服务机构和美国图书馆
协会基金资助，它现在全美国进入五个图书馆组织测试阶段
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ALA-ALP – certification
专业证书计划

Topics include in LSSCP计划包括的论题 :
 Foundations of Library Services (required)图
书馆服务基础（必修）
 Communication and Teamwork (required)沟
通方式和团队合作（必修）
 Technology (required)技术（必修）
 Access Services接入服务
 Adult Readers Advisory Services成人读者咨
询服务
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ALA-ALP – certification
专业证书计划

Topics include in LSSCP计划包括的论题 :
 Cataloguing and Classification编目与分类
 Collection Management馆藏管理
 Reference and Information Services参考咨
询与信息服务
 Supervision and Management监督和管理
 Youth Services青年服务
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
Public Library cannot be successful without
excellent well educated and trained staff.

公共图书馆的成功与否全在拥有训练有素的馆员
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相关参考书目

Staff Development: A Practical Guide,
3rd Edition by Elizabeth Fuseler Avery, Terry
Dahlin, Deborah A. Carver, ALA Editions 2001

Theodosia S.A. Adanu. "Continuing
professional development (CPD) in stateowned university libraries in Ghana." Library
Management 28, no. 6/7 (July 30, 2007): 292
-305. http://www.proquest.com/ (accessed
August 5, 2009).
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Thank You! 谢谢!

Barbara J. Ford 傅尔德
Director and Distinguished Professor, Mortenson Center for
International Library Programs, University of Illinois伊利诺
伊大学摩藤森国际图书馆计划中心主任，荣誉教授

[email protected]
Dr. Shuyong Jiang 蒋树勇博士
Project Director and Associate Professor, Think Globally, Act
Globally US-China Librarian Collaboration, University of
Illinois Asian Library 伊利诺伊大学图书馆亚洲馆中美图书
馆交流合作项目负责人，副教授
[email protected]
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