Transcript  Academic  Administrative ◦ Departments  Desktop Services  Networking & Telecommunications  Computer Center ◦ Office of Computer and Information Systems.


Academic

Administrative
◦ Departments
 Desktop Services
 Networking &
Telecommunications
 Computer Center
◦ Office of Computer
and Information
Systems

Administrative
◦ Services to the Individual
 Maintain Desktop Computers
 Phone, Network, Internet &
Wireless Access
 E-mail & Portal Services
 Phone App (Android and
Apple)
◦ Department
 Web Sites
◦ College-wide
 Banner/Portal
 College Homepage
 New Site for External
Audiences

Request for Network
Account Activation
◦ HR/Adjunct Services
◦ Provides username &
password to:
 Office PC, E-mail, Network
& Web Space, Portal, Phone
App, Banner

Office PC
◦ All faculty/staff/administrators have access to
an office PC (Windows)
 Includes Private document space
◦ Maintenance, Repairs and Software installs
handled by Desktop Services
 Centrally managed virus protection & patch updates
 See www.sunysuffolk.edu/help for service request
forms and other IT support.
Is this a real email from the
College IT Department?
The College will never ask you to
provide your username or
password in an email.
Never respond, reply or click on a
link in an email asking you for
your College credentials.

Accessing My Documents - Home
 Available via Web-based VPN
https://roam.sunysuffolk.edu
https://roameast.sunysuffolk.edu
https://roamwest.sunysuffolk.edu
Works best with Firefox

Desktop Services

Networking and Telecommunications
◦ PC Install & Repair
◦ Virus Protection and Patch Management
◦ Phone & Network Requests
◦ Wireless Internet Access On Campus

Desktop Services
◦ PC Install & Repair
◦ Virus Protection and Patch Management

Networking and Telecommunications
◦ Phone & Network Requests
◦ On-Line Help
 Debbie Taglienti
Switchboard Supervisor
http://department.sunysuffolk.edu/NetworkingandTelecommunications/index.asp

Phone System Provides:
◦ Individual voicemail boxes to all with assigned
phone #’s
 Messages Key, Ext 4888, or 451-4888
 Must be setup prior to use
◦ Call lists (Missed, Received, Placed)
◦ On-Phone Directory
◦ Web tool for Speed Dials, Set/Reset PIN and Call
Forwarding when off campus.

On-line Help

Desktop Services
◦ PCs in your offices
◦ Create your profile on your Office PC

Networking and Telecommunications
◦ Networks, Internet, Phone Systems

Computer Center
◦ E-mail & Portal Services
◦ Phone App (coming soon)
◦ College’s Administrative Systems
 Banner (Project Lighthouse)
 E-mail
◦ Microsoft Exchange with Outlook
 In the office – click Icon on lower tool bar
 At home/off-campus/other PC– Outlook Web

Common Portal for All
◦ From the Homepage
Click MySCCC
https://mysccc.sunysuffolk.edu/
Network
User ID and
Password
Password Expired?
1. If you remember your old one, you will be prompted to
create a new password.
2. Will not be notified in Outlook Web. If your receive
“server not available” error in Outlook Web,
• Login to the portal to make sure your password is
current.
Forgot your password?
1. Call Helpdesk at 451-4505 (8 a.m. – 6 p.m.)
Announcements and
General Information
Suffolk Online
Distance Ed and
CMS info Blackboard
Links to Help Document and SSB forms
(Rosters, Schedule, etc…)
Most tabs also have
Quick Links to SelfService Banner
Vehicle
Registration
Employment
Details
Time Approvals
Overload and
Adjunct
Assignments

Desktop Services
Networking and Telecommunications

Computer Center

◦ E-mail & Portals
◦ Web Folder for Web Pages
◦ College’s Administrative Systems
 Banner (Project Lighthouse)
http://www.sunysuffolk.edu/lighthouse

Campus Computing Council
◦ Campus Planning and Input to College
Computing Council

College Computing Council
◦ College-Wide Technology Planning
◦ Develops and Recommends Policy and Standards